Bud Smail Motor Cars, LTD.

Car buying experience at ease I would like to thank all the staff at Bud Smail Mercedes-Benz for all their hospitality in assisting me with finding the right vehicle to fit my indi I would like to thank all the staff at Bud Smail Mercedes-Benz for all their hospitality in assisting me with finding the right vehicle to fit my individual needs. All the staff members were cordial and professional in their approach and made the car buying experience a breeze. Special thanks to Vicki Lichtenfels for all her support and expertise in narrowing down my search.. More

GREAT PURCHASING EXPERIENCE As a first time mercedes owner I found the experience to be exciting and pleasant. Vicki Lictenfels was extremely knowledgeable, patient, and pleasan As a first time mercedes owner I found the experience to be exciting and pleasant. Vicki Lictenfels was extremely knowledgeable, patient, and pleasant to work with. The entire process from learning about the car, to the test drive, to the financial completion was smooth. Very impressed with the future service arrangements that I may need on my vehicle. I would recommend anyone interested in purchasing a mercedes to stop in and ask for Vicki. More

Bought new/used car Very nice and easy to work with. Makes people feel very comfortable and at ease. Nice that she and manager stayed after hours to help us get a new ca Very nice and easy to work with. Makes people feel very comfortable and at ease. Nice that she and manager stayed after hours to help us get a new car. Thanks More

Review of experience I was quite surprised my husband took me to look at a Mercedes. Thought he was teasing me. Loved the car and my husband bought it for me for our 30th I was quite surprised my husband took me to look at a Mercedes. Thought he was teasing me. Loved the car and my husband bought it for me for our 30th anniversary. I will have it a very long while, counting on it lasting More

Glk 350 Scott provided excellent customer service and worked to resolve all of our concerns. I was not pleased with the missing rear wiper blade or the tape Scott provided excellent customer service and worked to resolve all of our concerns. I was not pleased with the missing rear wiper blade or the tape mark on the driver's door. I do not think my vehicle was properly handled and prepared after being unloaded at the dealer. More

WONDERFUL PEOPLE BUYING A CAR AT BUD SMAIL WAS SUCH A WONDERFUL EXPERIENCE, STARTING WITH VICKI"S SMILING FACE GREETING US, AND KNOWLEDGE ABOUT THE CAR, I REALLY HAD BUYING A CAR AT BUD SMAIL WAS SUCH A WONDERFUL EXPERIENCE, STARTING WITH VICKI"S SMILING FACE GREETING US, AND KNOWLEDGE ABOUT THE CAR, I REALLY HAD A GOOD TIME THE EXPERIENCE WAS QUICK AND EASY BRIAN MADE THE PAPER WORK EASY ALSO, EVERYONE WAS SO NICE. More

buying a car Manager seemed to really push the leases after we declined numerous times. Seemed to be a little rude when we declined. Not very happy with new car p Manager seemed to really push the leases after we declined numerous times. Seemed to be a little rude when we declined. Not very happy with new car pricing. Feel that the descriptions in ads were false. More

Customer Service and Mark Pelchen This is the 2nd vehicle we have purchased with Mark. Great dealership and Mark is wonderful to deal with. Service dept. is outstanding and not to for This is the 2nd vehicle we have purchased with Mark. Great dealership and Mark is wonderful to deal with. Service dept. is outstanding and not to forget to mention the coffee is wonderful. I tease that I only go for the coffee...... Customer for life..... Kathy and Jeff Davis Harrison City Pa. More

Great Dealership! This is the second car I bought from Bud Smail Mercedes. The staff and service are great, friendly and very helpful! Looking for a Mercedes... Buy i This is the second car I bought from Bud Smail Mercedes. The staff and service are great, friendly and very helpful! Looking for a Mercedes... Buy it here. You will not be disappointed! Marie More

A good experience Yes, they want the sale. But, as a salesman myself, I found there approach confident and yet easy to accept. I would call it professional. I also b Yes, they want the sale. But, as a salesman myself, I found there approach confident and yet easy to accept. I would call it professional. I also believe there was sincerity and an honesty that said, "Look, we want you to come back with any questions you may have and also let us service your car". This was a good experience. More