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Bud Smail Motor Cars, LTD.
Greensburg, PA
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Mercedes 2014 CLA250 (Leased) Although we were not happy with the stock Perilli tires that wore out at 9,000 miles, Matt from the Greensburg dealership(service) was excellent to wo Although we were not happy with the stock Perilli tires that wore out at 9,000 miles, Matt from the Greensburg dealership(service) was excellent to work with. He was a true professional and made sure that we were able to work through the required maintenance on our vehicle before we turn it back into Mercedes... PC More
I was broke down They were wonderful. As soon as I called they started to get someone to me immediately.Thanks Art and Dave Basil. I highly recommend this service dep They were wonderful. As soon as I called they started to get someone to me immediately.Thanks Art and Dave Basil. I highly recommend this service dept More
Outstanding; I'm treated as if I were family. Dave Basl really respects my busy schedule and goes out of his way to service my car without disrupting my business day. That means the world to me. Dave Basl really respects my busy schedule and goes out of his way to service my car without disrupting my business day. That means the world to me. More
Great Car Buying Experience Scott was extremely helpful and very accomodating. I came in with a last minute appointment and he was happy to schedule it. At the dealership even Scott was extremely helpful and very accomodating. I came in with a last minute appointment and he was happy to schedule it. At the dealership even though he was busy with another client, he made sure i was being attended to by another great employee, Troy. They explained all the features of the car in great detail in spite of it being past the Operating Hours. The buying process took some time and they stayed with me throughout this time till around 11 PM. All in all, a great pressure free buying experience. More
Great experience Mark was very efficient & informative. Was very helpful in getting me the best deal for my new C300. Only issue was the car was not cleaned very w Mark was very efficient & informative. Was very helpful in getting me the best deal for my new C300. Only issue was the car was not cleaned very well but it was addressed immediately by the Service Department & they are coming to pick up the car for a full detail. More
Great job! I've had Mike Griffith as a service adviser for many years and he ALWAYS does an excellent job. I highly recommend Smail Mercedes service department, I've had Mike Griffith as a service adviser for many years and he ALWAYS does an excellent job. I highly recommend Smail Mercedes service department, they are consistently reliable. More
Excellence What a pleasant experience. This is my second Mercedes Benz. I loved my first one and just needed an update. Could not be happier with my new Juniper What a pleasant experience. This is my second Mercedes Benz. I loved my first one and just needed an update. Could not be happier with my new Juniper Red GlA250. More
Mike is the BEST! The service Mike Griffith provides is the best service I have ever received...anywhere, any place. He is a true professional, very easy to work with, The service Mike Griffith provides is the best service I have ever received...anywhere, any place. He is a true professional, very easy to work with, very accommodating of my difficult schedule. Mike is excellent! More
Outstanding Bryan was wonderful. No pressure at all. I drove a few cars before purchasing. He actually recommended the car I bought because it matched my wish li Bryan was wonderful. No pressure at all. I drove a few cars before purchasing. He actually recommended the car I bought because it matched my wish list! I love it!!! More
Kudos to Mark Pelchen and Smail Motorcars. We've purchased three automobiles from Smail through Mark Pelchen. Two have been Mercedes Benz. I would not think of ever buying a car from any other We've purchased three automobiles from Smail through Mark Pelchen. Two have been Mercedes Benz. I would not think of ever buying a car from any other dealer. When my wife's car needs service, because she owns a business, Smail will drop off a loaner car for her to drive while her car is serviced. They are the best. More