Bud Smail Motor Cars, LTD.

I will never buy a car anywhere else. The individuals that I’ve worked with have all been amazing and I am confident that anyone else I deal with in the future will be just a great! I love my car, but se that I’ve worked with have all been amazing and I am confident that anyone else I deal with in the future will be just a great! I love my car, but service is a big deal. They all make you feel so welcome when you walk in the door. My 7 year old son even loves to visit the dealership with me. He’s made some friends. Thank you to everyone on the Smail Team! More

I would, without exception, recommend Bud Smail to anyone interested in a Mercedes. The sales people and management are all friendly, low key and genuinely interested in providing you with a great car buying interested in a Mercedes. The sales people and management are all friendly, low key and genuinely interested in providing you with a great car buying experience. The purchasing process from walking in the door to driving away is flawless. More

I honestly have never been to a better dealership. Bud Smail Mercedes-Benz has a forever customer. Great sales and service departments! They made us feel comfortable with our purchase before letting us le Smail Mercedes-Benz has a forever customer. Great sales and service departments! They made us feel comfortable with our purchase before letting us leave the lot. Courtesy follow up to make sure everything is going great with our new vehicle. More

Staff was very friendly and open up to suggestions. Unfortunately the online schedule prices are not the true accurate price. I went in for a new battery. The price listed on the site was way differe Unfortunately the online schedule prices are not the true accurate price. I went in for a new battery. The price listed on the site was way different than what I was quoted. Was told that the price listed on the website was the labor and not to actually replace the battery. Price online said approximately $145, Service advisor said no it's actually $370. I gave my input to change the verbiage on the site to change the word "Replace" to "Labor charge" . Art the service manager will take that info to his team this week to update the website. More

Matt and Mike were more than willing to help me get my summer car inspected in Feb with snow approaching. Matt went above and beyond! summer car inspected in Feb with snow approaching. Matt went above and beyond! More

The saff was very professional. They took the time to explain the services I needed. I feel confident my car is in perfect working condition! explain the services I needed. I feel confident my car is in perfect working condition! More

Mark Pelchan is awesome! He takes exceptional care of his customers! This is my 8th Mercedes due to the service I receive from Mark and this dealership. They are top notch! Calogero is very knowledgeable customers! This is my 8th Mercedes due to the service I receive from Mark and this dealership. They are top notch! Calogero is very knowledgeable and patient when explaining all the electronics in the car. He takes his time and provided me with his direct phone number should I have any questions in the future! I am treated very well by everyone at this dealership. More

Brittany Amadio is very knowledgeable, accommodating and very easy to work with. I would recommend her to anyone who needs a new or used vehicle. very easy to work with. I would recommend her to anyone who needs a new or used vehicle. More

Dave has been exceptional in customer service and taking care of both of our Mercedes. He takes time to give me status updates and information regarding service issues. We appreciate it ! care of both of our Mercedes. He takes time to give me status updates and information regarding service issues. We appreciate it ! More

Matt coordinated the glass repair, serviced the brake light and routine maintenance, all a painless, pleasant, experience! Thank you for the use of the new loaner, greatly appreciated and again appreciat light and routine maintenance, all a painless, pleasant, experience! Thank you for the use of the new loaner, greatly appreciated and again appreciate the professionalism! More