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Bud Smail Motor Cars, LTD.
Greensburg, PA
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 408 reviews
February 02, 2021
Mark Pelchan is awesome! He takes exceptional care of his customers! This is my 8th Mercedes due to the service I receive from Mark and this dealership. They are top notch! Calogero is very knowledgeable customers! This is my 8th Mercedes due to the service I receive from Mark and this dealership. They are top notch! Calogero is very knowledgeable and patient when explaining all the electronics in the car. He takes his time and provided me with his direct phone number should I have any questions in the future! I am treated very well by everyone at this dealership. More
by Mark
Employees Worked With
Brian Witt, Mark Pelchen, Mike Griffith, Calogero Ponterio
February 01, 2021
Brittany Amadio is very knowledgeable, accommodating and very easy to work with. I would recommend her to anyone who needs a new or used vehicle. very easy to work with. I would recommend her to anyone who needs a new or used vehicle. More
by Renee.kolesar
Employees Worked With
Brittany Amadio
January 25, 2021
Dave has been exceptional in customer service and taking care of both of our Mercedes. He takes time to give me status updates and information regarding service issues. We appreciate it ! care of both of our Mercedes. He takes time to give me status updates and information regarding service issues. We appreciate it ! More
by wtadlock
Employees Worked With
Dave Basl
January 23, 2021
Matt coordinated the glass repair, serviced the brake light and routine maintenance, all a painless, pleasant, experience! Thank you for the use of the new loaner, greatly appreciated and again appreciat light and routine maintenance, all a painless, pleasant, experience! Thank you for the use of the new loaner, greatly appreciated and again appreciate the professionalism! More
by Susansharp
Employees Worked With
Matt
December 17, 2019
Great service experience The Mercedes Benz service department have been great to deal with and they have set a very high bar for customer service. Mike Griffith is by far the The Mercedes Benz service department have been great to deal with and they have set a very high bar for customer service. Mike Griffith is by far the best service manager I have worked with. The technicians are not the best because I have had issues where a routine service has resulted in a much bigger problem being created. But they fixed everything in the end. If they ensure quality in repairs, they would be 5 star. Speaks a lot for Mike that even with technical issues, I still think that overall it is a 4 star experience More
by Subho
Employees Worked With
Mike Griffith
November 16, 2019
Troy Lee was extremely helpful in ensuring that I found a vehicle to meet my needs. He was supportive during my car buying process, and was able to answer all of my questions. vehicle to meet my needs. He was supportive during my car buying process, and was able to answer all of my questions. More
by Kristaboyer
Employees Worked With
Troy Lee
October 24, 2019
New car purchase Worked with several people and was able to complete the purchase in 3 hours. Able to test drive the cars and come to an agreement quickly. Worked with several people and was able to complete the purchase in 3 hours. Able to test drive the cars and come to an agreement quickly. More
by nlgslc300
Employees Worked With
Brian Witt, Mark Pelchen, Joe Suto, Bryan Siarrino, Mike Griffith
October 17, 2019
The Worst MB Dealership (in the world) Customer Service does not exist . My car was returned after payment of repair that was very incomplete . Car was dirty on the inside with all surface Customer Service does not exist . My car was returned after payment of repair that was very incomplete . Car was dirty on the inside with all surfaces being dirty. Outside Lamp not working. Passanger side seat does not move with controls immovable. ( This was after being told everything is OK ) More
by Ratan
Employees Worked With
Not listed and not known
