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Bud Smail Motor Cars, LTD.

Greensburg, PA

4.9
408 Reviews

5053 U.S. 30

Greensburg, PA

15601

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Showing 408 reviews

February 15, 2021

Matt and Mike were more than willing to help me get my summer car inspected in Feb with snow approaching. Matt went above and beyond! More

by traceyfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
February 14, 2021

The saff was very professional. They took the time to explain the services I needed. I feel confident my car is in perfect working condition! More

by Brooke Rockwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
February 02, 2021

Mark Pelchan is awesome! He takes exceptional care of his customers! This is my 8th Mercedes due to the service I receive from Mark and this dealership. They are top notch! Calogero is very knowledgeable More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Witt, Mark Pelchen, Mike Griffith, Calogero Ponterio
February 01, 2021

Brittany Amadio is very knowledgeable, accommodating and very easy to work with. I would recommend her to anyone who needs a new or used vehicle. More

by Renee.kolesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Amadio
January 25, 2021

Dave has been exceptional in customer service and taking care of both of our Mercedes. He takes time to give me status updates and information regarding service issues. We appreciate it ! More

by wtadlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Basl
January 23, 2021

Matt coordinated the glass repair, serviced the brake light and routine maintenance, all a painless, pleasant, experience! Thank you for the use of the new loaner, greatly appreciated and again appreciat More

by Susansharp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
December 17, 2019

Great service experience The Mercedes Benz service department have been great to deal with and they have set a very high bar for customer service. Mike Griffith is by far the More

by Subho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
November 16, 2019

Troy Lee was extremely helpful in ensuring that I found a vehicle to meet my needs. He was supportive during my car buying process, and was able to answer all of my questions. More

by Kristaboyer
Recommend Dealer
Yes
Employees Worked With
Troy Lee
Nov 18, 2019 -

Bud Smail Motor Cars, LTD. responded

Hi Krista! Thanks for taking the time to leave us this wonderful feedback! We will happily pass along your comments to the rest of the team here. If you have any further questions, please don't hesitate to call or stop by! We hope to see you again soon!

October 24, 2019

New car purchase Worked with several people and was able to complete the purchase in 3 hours. Able to test drive the cars and come to an agreement quickly. More

by nlgslc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Witt, Mark Pelchen, Joe Suto, Bryan Siarrino, Mike Griffith
Nov 04, 2019 -

Bud Smail Motor Cars, LTD. responded

H there! Thank you so much for your kind words and this wonderful review! We're happy we were able to make the process quick and easy. If you have any further questions, please don't hesitate to call or stop by. Have a good day!

October 17, 2019

The Worst MB Dealership (in the world) Customer Service does not exist . My car was returned after payment of repair that was very incomplete . Car was dirty on the inside with all surface More

by Ratan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed and not known
Oct 21, 2019 -

Bud Smail Motor Cars, LTD. responded

Hi Mark, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (877) 302-1225 and ask for the service manager, Art Trezise, at your earliest convenience and we will do our best to resolve this with you.

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