Bud Smail Motor Cars, LTD.

As always, Matt Nemmick, in Service, is 100 percent reliable. If the customer is dissatisfied, he not only goes out his way to satisfy the customer, but he takes the time to break down any issues in f reliable. If the customer is dissatisfied, he not only goes out his way to satisfy the customer, but he takes the time to break down any issues in full detail. After 5 years of continuing my business with the dealership, Matt has represented Smail Mercedes to the point of my return to purchase another Benz in the future. A Good Dealership is not just about good salesmen; it’s the way the customer is treated once the car is driven off the lot. I will keep my business with Smail Mercedes! Thank you Matt and the entire, patient Service Team! More

Very knowledgeable about the car, the brand. Anthony made the purchase of our new vehicle a seamless and pleasurable experience. We love our new car! the purchase of our new vehicle a seamless and pleasurable experience. We love our new car! More

Very friendly and accommodating in all aspects regarding the handling of a sale. I have heard about how you approach satisfying customers concerns . Your professional approach is greatly appreciated. the handling of a sale. I have heard about how you approach satisfying customers concerns . Your professional approach is greatly appreciated. More

Very clean friendly people no one was pushy and all employees were willing to help us. We love the car and was able to get a good interest rate employees were willing to help us. We love the car and was able to get a good interest rate More

A scheduled appointment for a recall went smoothly and without any issues. Matt, our Service Advisor, was very helpful, professional, and more importantly, very pleasant. without any issues. Matt, our Service Advisor, was very helpful, professional, and more importantly, very pleasant. More

Scott went the extra mile, no pun intended, to get us into the car with the must have options on our list at the right price. into the car with the must have options on our list at the right price. More

I will never buy a car anywhere else. The individuals that I’ve worked with have all been amazing and I am confident that anyone else I deal with in the future will be just a great! I love my car, but se that I’ve worked with have all been amazing and I am confident that anyone else I deal with in the future will be just a great! I love my car, but service is a big deal. They all make you feel so welcome when you walk in the door. My 7 year old son even loves to visit the dealership with me. He’s made some friends. Thank you to everyone on the Smail Team! More

I honestly have never been to a better dealership. Bud Smail Mercedes-Benz has a forever customer. Great sales and service departments! They made us feel comfortable with our purchase before letting us le Smail Mercedes-Benz has a forever customer. Great sales and service departments! They made us feel comfortable with our purchase before letting us leave the lot. Courtesy follow up to make sure everything is going great with our new vehicle. More

I would, without exception, recommend Bud Smail to anyone interested in a Mercedes. The sales people and management are all friendly, low key and genuinely interested in providing you with a great car buying interested in a Mercedes. The sales people and management are all friendly, low key and genuinely interested in providing you with a great car buying experience. The purchasing process from walking in the door to driving away is flawless. More

Staff was very friendly and open up to suggestions. Unfortunately the online schedule prices are not the true accurate price. I went in for a new battery. The price listed on the site was way differe Unfortunately the online schedule prices are not the true accurate price. I went in for a new battery. The price listed on the site was way different than what I was quoted. Was told that the price listed on the website was the labor and not to actually replace the battery. Price online said approximately $145, Service advisor said no it's actually $370. I gave my input to change the verbiage on the site to change the word "Replace" to "Labor charge" . Art the service manager will take that info to his team this week to update the website. More