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Bud Smail Motor Cars, LTD.

Greensburg, PA

4.9
390 Reviews

5053 U.S. 30

Greensburg, PA

15601

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Showing 390 reviews

September 02, 2024

As always, service was exceptional. Mike and Matt make a great team when it comes to getting the job done! More

by Jim in Irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith, Matt Nimick
Sep 03, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

August 29, 2024

Excellent and timely service. Matt is very professional and helpful every time I take my car to the dealership. More

by moorheadc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nimick
Aug 30, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

August 28, 2024

Bud Smail is the only Mercedes dealer I would purchase a car from. The sales staff is friendly, professional, and accommodating! The customer service staff is equally as friendly, knowledgeable and accommod More

by gailgmiller5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pelchen, Mike Griffith
Aug 28, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help

August 28, 2024

Very good experience. No pressure to buy a car. Everyone I came in contact with at the dealership were very friendly and helpful More

by lindajmartin1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Powell, Scott Stinson, Tyler Sciarrino
Aug 28, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

August 15, 2024

This was my first visit to Smail Mercedes Service Center. Mike was over the top nice and accommodating to me. My car was serviced appropriately, and I appreciated the car wash! More

by k.appleby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Aug 15, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

August 13, 2024

Tyler was a great salesperson. Experience was very positive except for the final element. The person showing how the car works was all wrong for the job. I left with too many opera More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Witt, Tyler Sciarrino
Aug 15, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, thank you for your honest review; we are happy to pass along your comments to the team here at Smail Mercedes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Bud Smail Motor Cars always provides top notch customer service! Mike Griffith makes every effort to ensure outstanding customer satisfaction! More

by flmshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Aug 12, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

August 06, 2024

in terms of service, there’s nothing outstanding either good or bad. They do take longer to complete service than I think appropriate. My car is usually out of commission for three days regardless for the More

by Jtaema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Aug 07, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, thank you for your honest review; we are happy to pass along your comments to the team here at Smail Mercedes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2024

Mike was very thorough and wanted to know exactly what was going on so he could help me and convey the problem with service. The waiting room was very nice and Darreyl l even offered me a piece of waterm More

by bernicebunja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Aug 07, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

August 03, 2024

The best service in the business. They are prompt, efficient and very customer oriented. They always deliver. More

by pepinog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nimick
Aug 05, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help

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