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Bud Smail Motor Cars, LTD.

Greensburg, PA

4.9
408 Reviews

5053 U.S. 30

Greensburg, PA

15601

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Showing 408 reviews

October 12, 2022

Service was first rate as usual. Matt was very thorough in explaining details of recommended Service B plus other suggested maintenance. Vehicle was finished as promised, cleaned and More

by kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt is not listed and has been there a long time. , Mike Griffith
Oct 17, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi Kirby, thank you for your review about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

Sales process was very good. The financing dept/payoff on my old car was terrible. More

by Lefty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vaccare, Bryan Siarrino
Oct 04, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi Lefty, thank you for your review about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Very helpful with my recent car problem. Mike in service is always great and pleasant when dealing with his customers. More

by Dbobnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Sep 23, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2022

They sold me a used Mercedes S550 with defective motormounts and want me to pay for the repairs. They knew about the motormounts when they sold me the car. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Suto, Calogero Ponterio
July 30, 2022

Very customer service oriented, personable, friendly, helpful and a no stress experience. I will be coming back for another vehicle sometime in the future. More

by roddeangelo68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Powell
Aug 01, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We hope to see you soon!

July 20, 2022

Mike at Mercedes once again knocked it out of the park. Loaner vehicle was needed and he took care to ensure my vehicle was done right and on time. More

by HUNTJJ1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Jul 21, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We hope to see you soon!

July 06, 2022

Top-notch personnel, all departments. Customer-first focus; Service is performed as required/recommended and in timely manner. Have been a customer for 15+ years, plan to continue. More

by kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nimick, Service Consultant, also 5-STARS, Brian Witt, Scott Powell, Joe Suto, Troy Lee, Dave Basl, Mike Griffith
Jul 07, 2022 -

Bud Smail Motor Cars, LTD. responded

Kirby , thank you for your kind review; we are happy to pass along your comments to the team here at Bud Smail Motor Cars, LTD.! We can't wait to see you again, have a great day.

June 29, 2022

We liked the sales people a lot; they've been very helpful in figuring out all the controls of our GLS 450. We've gone back several times for more information. More

by carol.zera
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sciarrino, Bryan Siarrino
Jun 30, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi Carol, thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! We look forward to your next visit! Take care!

June 15, 2022

If I could give a 0 star rating I would. I had my GLC 300 aligned and inspected at a dealership in Murrysville, PA. They did not have the tool to complete the alignment and referred me to th More

by Ahenzler
Price
Recommend Dealer
No
Employees Worked With
Anthony Polvinale
Jun 15, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. I have forwarded your review to the manager who will be reaching out soon, If you need to contact us immediately you can reach us at (724) 798-0315 so we can work towards a resolution.

June 07, 2022

We had a wonderful experience with Mark, salesman, Mike, service manager, Matt, technical, and Brian, f&I. This is our first vehicle purchased out of our hometown area. We are in our 60’s. The staff was More

by Lisadelpra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Witt, Mark Pelchen, Mike Griffith
Jun 07, 2022 -

Bud Smail Motor Cars, LTD. responded

Hi Lisa! thank you so much for your positive comments about Bud Smail Motor Cars, LTD.! We hope to see you soon!

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