Bud Smail Motor Cars, LTD.

The Service Department is awesome and will accommodate the customer. Matt Nimick is great and very attentive. the customer. Matt Nimick is great and very attentive. More

Amazing Customer Service! Great communication! Matt was wonderful to deal with. Kept me informed the whole way through. Great communication! Matt was wonderful to deal with. Kept me informed the whole way through. More

The salesman & GM did a great job. Unlike some other dealer experiences, I felt comfortable, not pressured, appreciated & left happy with my purchase. The salesmen Scott followed up th Unlike some other dealer experiences, I felt comfortable, not pressured, appreciated & left happy with my purchase. The salesmen Scott followed up the following day to make sure I was happy & see if I had any questions. Great experience More

very personable , no hype great communication throughout the transaction good follow up and concern for my satisfaction the transaction good follow up and concern for my satisfaction More

Customer service is the best. Outstanding dealership. Staff is very thorough and explain in detail the service process. Would not go anywhere else. Outstanding dealership. Staff is very thorough and explain in detail the service process. Would not go anywhere else. More

Mike Griffith was outstanding to work with. Polite, thorough explanations and very friendly. Thank you. Polite, thorough explanations and very friendly. Thank you. More

Had my Buick encore in For it’s first service They were great. Got me in and out and wash my car in the winter. I didn’t think the car wash was gonna be available. great. Got me in and out and wash my car in the winter. I didn’t think the car wash was gonna be available. More

Quickly diagnosed the problem and got a switch on order and got the switch in quickly and got it installed at a reasonable cost. Service rep is very friendly and professional. and got the switch in quickly and got it installed at a reasonable cost. Service rep is very friendly and professional. More

Jess was extremely professional and very patient. This is our second purchase with Smail and we are very impressed with outstanding customer service (sales and service) This is our second purchase with Smail and we are very impressed with outstanding customer service (sales and service) More

So happy with the service I received from Tyler at Bud Smail Mercedes. Purchased a used C300, the least expensive vehicle they had on the lot at the time, but was treated as if I purchased the most expens Smail Mercedes. Purchased a used C300, the least expensive vehicle they had on the lot at the time, but was treated as if I purchased the most expensive. Tyler kept in touch with me throughout the process. They serviced, detailed and inspected the vehicle. Took care of a recall, added new tires and battery, among other things. The vehicle is so nice, it felt like I was driving a new one off the lot and not one that was 10+ years old. Thank you, Tyler!!! More