Bud Clary Toyota of Yakima

This was my very first experience buying a car, and chad was extremely helpful. It was a wonderful experience, and I will be recommending him to family and friends. He did not pressure me at any time to hav was extremely helpful. It was a wonderful experience, and I will be recommending him to family and friends. He did not pressure me at any time to have to buy, and I felt very comfortable with him as my sales rep. chad is an honest salesman, and truly has a gift in this business. More

Chad was great to work with. We came in with our expected buy price and held firm to get the deal we wanted and we made it to a level that was acceptable for both of the parties involved. buy price and held firm to get the deal we wanted and we made it to a level that was acceptable for both of the parties involved. More

Chad Russell was our salesman and he did a great job finding what we wanted in a vehicle. Our 2011 Camary doesn't have the road noise like some of the other vehicle brands. Chad was also able to find finding what we wanted in a vehicle. Our 2011 Camary doesn't have the road noise like some of the other vehicle brands. Chad was also able to find the right interior color we wanted and all of the options. I would recommend Chad when you start looking for a vehicle. More

When I purchased my first car I met Chad Russelle..He was very polite and attentive. A very genuine salemen, I referr everbody I know to see Toyota and to see Chad. My mother inlaw just bought a vehicle thro very polite and attentive. A very genuine salemen, I referr everbody I know to see Toyota and to see Chad. My mother inlaw just bought a vehicle through Chad at Toyota and my parents are going in to see him soon as well. More

I came into Toyota to see what vehicles they had in stock. Brandon Pittman greeted me immediately upon walking in the front door. He was very courteous and professional. He listened to what I was loo stock. Brandon Pittman greeted me immediately upon walking in the front door. He was very courteous and professional. He listened to what I was looking for, and then showed me the vehicles they had on the lot. Although there was nothing in stock there that matched my criteria, Brandon continued to be positive, offering to look for vehicles for me from other sources. He was accommodating, without being pushy. I felt very comfortable while working with him! I recommended Toyota of Yakima to two of my friends because of the high quality of customer service I received while shopping there. More

We've purchased 2 cars in last 5 years. They are the best. No hassle.easiest transactions ever We plan on using them for everycar best. No hassle.easiest transactions ever We plan on using them for everycar More

Felix is very knowlegable about the cars, listened to our needs, and matched us up to the perfict car. No pressure, no bs. If you are looking for a new or used car, go see Felix! needs, and matched us up to the perfict car. No pressure, no bs. If you are looking for a new or used car, go see Felix! More

We purchased two RAV4's the same month for my wife and I. Chad was laid back, professional and the total opposite of your typical salesman. He is very knowledgeable of the product and made the purchasing of Chad was laid back, professional and the total opposite of your typical salesman. He is very knowledgeable of the product and made the purchasing of our vehicles very simple. I will and have referred family and friends to him and to the dealership for service and maintenance. Toyota of Yakima should be thankful to have such a great salesperson. I know we are to have worked with one!!!! More

I got out of school for two weeks on December 18. I'd scheduled a spot previously hopefully thinking they being the Toyota "Professionals" would be able to diagnose and repair an idling surge and a cooli scheduled a spot previously hopefully thinking they being the Toyota "Professionals" would be able to diagnose and repair an idling surge and a cooling problem before I had to go back to school. Well after a couple of days I get a call saying the head is warped and that's what's causing your cooling problem. After the service rep told me he could get a used head for $700 I called B.S. on that and found a new one on my own for half that. I had it there in 2 days and after it was installed the truck was still overheating. Received another call saying that they just didn't think that radiator was working and that I needed a new one. Well a new radiator didn't solve the problem either. By this time I'm starting to run out of Christmas vacation and am starting to freak out a little bit and to their credit they set me up in a rental car free of charge. OK this is after the first of the year now and the following week I get a call saying they have tested everything and had a shop-wide meeting discussing what was wrong and that everybody thinks that the engine block is bad. Great! They can get a short-block for $2500. B.S. I found a reman for $875 but it would take a week to get here. At this time they quit paying for the rental car. The short block finally arrives and it takes 3 days days to install. I finally get the truck back on January 18, one month after I dropped it off and what do think happened? Some one had removed the stereo face plate while it was in their shop. Here again Toyota stepped up and replaced with stereo with a new one. A new one with half the features of my original one. From the time I got the truck back I still have the exact same cooling problem I took it in there for. The surging idle is intermittent now. So in the world of dollars and cents, they repaired half the idling problem for about $5500 out of my pocket. In my mind they are idiots or theives; and that's not even counting the ridicule I receive when I tell about letting them do it. More

I was promised $16,000 for my trade-in by Bruce at the used car lot on 1st. Once I researched the cars they had at the lot and decided which car I wanted to buy, I went in to negotiate the price. I was used car lot on 1st. Once I researched the cars they had at the lot and decided which car I wanted to buy, I went in to negotiate the price. I was then told I would now only be getting $14,500 for my trade-in because I didn't want to pay $1,500 more than what they were asking for the car I wanted to buy. Bruce was conveniently no where to be found. This company clearly does not care about keeping their word to customers and i would suggest doing business elsewhere. More