Bud Clary Toyota of Yakima
Yakima, WA
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David was awesome to work with! Really appreciated his thorough job & customer service. He explained exactly what was done in our service & made recommendations on what would help our car stay at its bes thorough job & customer service. He explained exactly what was done in our service & made recommendations on what would help our car stay at its best! More
Service team were great to work with and solved my problem efficiently and effectively. They recommend what should be done and explained options to my satisfaction. problem efficiently and effectively. They recommend what should be done and explained options to my satisfaction. More
Oil change on Honda Pilot. Service from Mo was great. Always goes above and beyond. However, I did have a big oil spot on the garage floor the next day. Must have spilled oil that they missed on clean up Always goes above and beyond. However, I did have a big oil spot on the garage floor the next day. Must have spilled oil that they missed on clean up. Has not continued to leak. I return to Bud Clary because of Mo. He always does an exceptional job on his part. More
The best service department In spite of being so busy at the service department they (employees) are always welcoming and organized. Our fobs (2) of our RAV4 2014,were not func In spite of being so busy at the service department they (employees) are always welcoming and organized. Our fobs (2) of our RAV4 2014,were not functioning. Had to buy new ones at a terrible price $739.00. We were shocked at the price but left the dealership in good spirits because of the service and the "sympathy" we received from David Marshall. More
Excellent customer service. Five Stars! I worked with Michael Morales of Bud Clary Toyota in Yakima who helped me put a deposit down on a 4Runner that had not even been built yet. Over the n I worked with Michael Morales of Bud Clary Toyota in Yakima who helped me put a deposit down on a 4Runner that had not even been built yet. Over the next several weeks, Michael made sure I was updated on the build/shipment/delivery process, helped me with some questions on financing and delivery options, and then made the pick up process and finalization of paperwork efficient and painless. I had a very big week work-wise during when the 4Runner was supposed to be delivered, so I had told Michael that time was a precious commodity and I did not want to be at the dealer any longer than I needed to be when I went in to complete the purchase and pick up the 4Runner. Not only did Michael make sure the process was smooth and quick, but he emailed me on the weekend as soon as the vehicle arrived (it arrived early) and coordinated pick up later in the afternoon after delivery inspection that weekend so that I wouldn't have to come in during work hours. Michael and the entire Bud Clary team's efforts to make this deal easy and hassle-free are why I am a repeat and loyal customer. I look forward to my next purchase at Bud Clary Toyota, although I love the 4Runner so much it may be a long time before I'm in the market for another vehicle. I strongly recommend Bud Clary and Michael Morales. More
Easy Buying Process And Friendly, Professional Help My sister had purchased a used vehicle with Bud Clary Toyota of Yakima and was really impressed with their friendly, patient and professional help thr My sister had purchased a used vehicle with Bud Clary Toyota of Yakima and was really impressed with their friendly, patient and professional help throughout the buying process. So, when I decided to purchase a Toyota for myself, I knew I wanted to get it from Bud Clary. I knew the model I wanted and some of the things I did and did not want, and Jose helped me navigate through all the other options for the vehicle (I had no idea there were so many from which to choose). The buying process was painless, and I now have a beautiful Toyota 4Runner that I know will receive great service whenever I take it in for routine maintenance or any other issue. I definitely made the right choice getting my vehicle from Bud Clary. More
Excellent Service!! Great communication between dealership and customer. The original person we were scheduled for was not at work that day, but the gentleman who took o Great communication between dealership and customer. The original person we were scheduled for was not at work that day, but the gentleman who took over for us, was great. Not only did he do his schedule he picked up the other schedule. More
Victor was so kind. He was professional, gave me lots of options and quotes and was very accommodating to me. I would absolutely take my business here again. options and quotes and was very accommodating to me. I would absolutely take my business here again. More
Service staff were great, very helpful. Great service. Got my car in on time. Also, service area is clean, professional. Waiting area is comfortable with TV and coffee available. The shuttle Great service. Got my car in on time. Also, service area is clean, professional. Waiting area is comfortable with TV and coffee available. The shuttle service is great too, in case you don't want to wait. There is also a kid play area. More
Best Toyota dealership I've had the pleasure doing business with. Honest, trustworthy, and quality work and exceptional service. I couldn't recommend them enough. David Marshall is by far the best per business with. Honest, trustworthy, and quality work and exceptional service. I couldn't recommend them enough. David Marshall is by far the best person I've worked with when it comes to car issues. He is fantastic! More