Bud Clary Toyota of Yakima
Yakima, WA
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Went in for routine oil change on my 2012 prius, spoke with Chad about looking for a newer one in the near future. Turns out he had what I was looking for in the lot. We talked about details, trade in, with Chad about looking for a newer one in the near future. Turns out he had what I was looking for in the lot. We talked about details, trade in, etc and I left with a new car. Everyone involved in the purchase was easy to work with. Thank you! More
Dave provides great service I really enjoy and appreciate working with Dave Marshall in the service department. He is familiar with the Avalon, knows the service history and enab I really enjoy and appreciate working with Dave Marshall in the service department. He is familiar with the Avalon, knows the service history and enables me to be proactive regarding its maintenance. It is also important to me that I can talk with someone locally and in a timely manner. Dave meets, and exceeds those expectations. More
Very Helpful My car would not start the night before. I called Dave the next morning and he made time to get me in that day. I had also hit a pot hole and my car My car would not start the night before. I called Dave the next morning and he made time to get me in that day. I had also hit a pot hole and my car was pulling. Dave also got that issue fixed. I used the shuttle to go to and from work while my car was being worked on. I really appreciate the shuttle service! More
Great service team, good thorough communication about all service needs, friendly, expert service. Friendly, professional sales, financing staff as well. Very easy to work with! service needs, friendly, expert service. Friendly, professional sales, financing staff as well. Very easy to work with! More
Service Department Very polite and courteous. Always nice to have my truck serviced where I know they care about it. Listens to me and treats me like a friend. Very polite and courteous. Always nice to have my truck serviced where I know they care about it. Listens to me and treats me like a friend. More
Excellent Service I live out of town and needed to get my oil changed while visiting family; it was very easy to schedule an appointment, dropped my vehicle off early a I live out of town and needed to get my oil changed while visiting family; it was very easy to schedule an appointment, dropped my vehicle off early and it was completed early. They gave me a complete explanation of services provided, services recommended and why but no pressure to schedule or have those services performed. Dealership is clean and neat, staff are all friendly, prompt service. More
They called me back in a timely manner after my recalled airbag parts were ordered and scheduled an appointment with me. I was told exactly how long the appointment should take and they stayed within tha airbag parts were ordered and scheduled an appointment with me. I was told exactly how long the appointment should take and they stayed within that time frame. I was told ahead of time what areas of the car needed to be free of any items prior to my appointment so I was able to clear things out that normally I would not have. They were honest about items that needed to be addressed maintenance-wise and even though there were some areas of concern, they did not push for me to take care of those concerns like some other dealerships I have been to. When I told them my husband could take care of those additional maintenance concerns, they respected that and weren't pushy. More