Bud Clary Toyota of Moses Lake

I recently purchased a used truck at Bud Clary. My salesman Kevin was polite and professional. There was no pressure to buy. The sales process was quick (as I wanted). I did contact them the next day salesman Kevin was polite and professional. There was no pressure to buy. The sales process was quick (as I wanted). I did contact them the next day (after the sale) and informed them of something that I did not like. Gary Spencer got back with me and listened to me and took care of the problem. They did not have to do that. THAT IS SERVICE AFTER THE SALE! I strongly recommend them and I would purchase another vehicle from them in the future! Brian Johnson More

I have been here a few times and the staff are very helpful. The teem did hide my keys in the car really well and took me a while to find but overall good times. They have coffee if you stick around fo helpful. The teem did hide my keys in the car really well and took me a while to find but overall good times. They have coffee if you stick around for your service and there oil changes are compatible in price with other quick oil change places. The staff tried to get me to traid in my car for a newer model but softly and not aggressively. Overall satisfied. More

Great service!!! Im very happy with my car and thank so much for the education as well as setting the payment on my term which is very important for me. Thank you for Im very happy with my car and thank so much for the education as well as setting the payment on my term which is very important for me. Thank you for understanding my financial need. You made me feel comfortable in asking questions and concerns :) More

The whole buying experience for my RAV4 was great. The sales staff was helpful while remaining transparent during and after buying the car. Highly recommend buying from here sales staff was helpful while remaining transparent during and after buying the car. Highly recommend buying from here More

Finally had a good experience, our salesman was really friendly and helpful. Hopefully they will continue to better themselves as a company so more locals will want to keep the money local. friendly and helpful. Hopefully they will continue to better themselves as a company so more locals will want to keep the money local. More

Josh was great and very helpful! Thanks for being so patient, we were very indecisive and had many different ideas and options! We walked away extremely happy with a great car patient, we were very indecisive and had many different ideas and options! We walked away extremely happy with a great car More

Joshua Munoz once again you made our day better buy helping us choosing the right car for us, last year you did help us with a jeep and today I'm driving beautiful toyota back home and its all thanks t helping us choosing the right car for us, last year you did help us with a jeep and today I'm driving beautiful toyota back home and its all thanks to you 😊 More

So I had Samantha she was great came right out to meet us and did not try to bs us about what we were geting she was very nice and made my first new car buy alot easier and even saved me some money would lov and did not try to bs us about what we were geting she was very nice and made my first new car buy alot easier and even saved me some money would love to by from her aging More

Awesome service with technicians that know what they are doing. Recommend to anyone who wants their vehicle serviced at a official dealership. Kim was awesome and technician Marcos was helpful in marking ar doing. Recommend to anyone who wants their vehicle serviced at a official dealership. Kim was awesome and technician Marcos was helpful in marking areas my car needed serviced More

Waste of time and money. What a joke of a dealership. Went to a "big" dealer to not get the run around and bs you do from most car dealers. Was great talking with salesman. What a joke of a dealership. Went to a "big" dealer to not get the run around and bs you do from most car dealers. Was great talking with salesman. Oh truck is great runs and drives good no issues, just waiting on a turbo replacement. Then came the paperwork. This part i guess was my fault and I'll take the blame here, thought I was signing loan application papers (like i have a few times with other dealers), got a few pages in and realized it was the actual loan agreement papers, ok fine gave it the quick thought, ok interest is reasonable for my situation and signed them, knowing i was paying a fair price and truck was in top 5 of the 75+ I've looked at in last 6 months. but was waiting on service dept to install new turbo, so would be a week or so before i could take possession, no big deal. Should have tore papers up right there when they can't take 4 seconds to explain what your signing. But you know everyone buys a car 8 times a year and knows exactly what the process is at every dealer.. Typical car saleman I guess, get the papers signed and deal is done, they have their money. Whatever I can get over that part, I could have walked. Here we are almost 3 weeks later still no truck in sight. Still getting the maybe tomorrow we'll have it ready for ya. Then the salesman, won't give you the time of day nor actually verify with service dept on the status of the repair. Lies about what is actually happening. Week 2 of waiting, was told by salesman truck just got finished all is left is a detail! Sweet! Make plans, tell my boss don't have that stuff shipped out for $1500, I'll drive 4 hours and pick it up myself so we can get up and running faster! Yeah that was dumb, little did i know the amazing salesman didn't even talk to service dept about the status of said repairs. Thankfully haven't been fired (yet) but said lie caused over a week delay in shipment because it took another day to get the real story of repairs and somehow their diesel techs don't work for 5 days straight. In short. Trust no one. Pay cash. Buy new. Don't sign papers untill said vehicle is parked out front waiting for you to finish paperwork. Don't take the word of a single person that works in a dealership. Will never recommend Bud Clary dealership to anyone and certainly will never step foot on their property again. More