Bud Clary Toyota of Moses Lake
Moses Lake, WA
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I spent 4 weeks trying to find the perfect used truck for me, finally found one here. I called and talked to Xavier and made an appointment to come purchase the truck. I called on Thursday to make sure we we me, finally found one here. I called and talked to Xavier and made an appointment to come purchase the truck. I called on Thursday to make sure we were on and was told yes. Received a text from Xavier at 5:38pm Friday saying he was looking forward to meeting us tomorrow. I responded with Ill see you at 10:30 am. My wife and I were just about to leave and drive 2 hours to go purchase truck when Xavier called me and said it was sold. We are very disappointed in how they just waisted my time. If I would of known they were just going to sell it after I was told I could buy....I would of kept looking for something else. So thanks guys for the very disappointing service. If you plan on buying a vehicle from here make sure you are there, don't trust what is told to you on phone, it seems they just tell you what you want to hear. More
I went in looking for a very specific vehicle right before winter hit and the staff was amazing and friendly. Kevin went above and beyond for me and my wife tracking down a Tacoma for us. He found one before winter hit and the staff was amazing and friendly. Kevin went above and beyond for me and my wife tracking down a Tacoma for us. He found one and had it shipped right over! My old car was broken down so Kevin drove the new Tacoma to my work, picked me up, and got the paper work done fast! I was out with my new Tacoma in less than an hour! I will definitely be back to Bud Clary Toyota in Moses Lake. More
I took my 2014 Toyota Camry that I purchased in 2014 from Bud Clary. In for a transmission problem. It has 62000 miles on it .My wife and I were experiencing transmission lag when shifting from park to rever Bud Clary. In for a transmission problem. It has 62000 miles on it .My wife and I were experiencing transmission lag when shifting from park to reverse and shifting from reverse to drive before the vehicle would engage and move. A $140 diagnosis fee to tell it was not throwing a code but the problem does exist. Recommended a $350 power transmission flush. Did that, Problem did not resolve. Recommended a new valve body replacement for $4000 plus tax or a new transmission for $7800 plus tax. Called a Toyota dealership in Spokane and was quoted a new valve body replacement for $2800 plus tax not $4000 plus tax or a new transmission for $5400 plus tax, not $7800 plus tax. I do not recommend Bud Clary Toyota service department in Moses Lake nor will I ever have any work done there again. My frustration is Spokane toyota can reolace the transmission for $2400 cheaper. More
Im very reluctant when it comes to buying a vehicle. Ive had good and bad luck, such is life. Places with good reviews have left me unhappy, and vice versa. I got pre approved and found a rig online. Dr Ive had good and bad luck, such is life. Places with good reviews have left me unhappy, and vice versa. I got pre approved and found a rig online. Drove to Moses and met Jessiker (😊) and Patrick. I liked the vehicle and decided to purchase it, then drove it 100 miles home. Well... I filled the tank up, and went home. Went to go to the store, and had a prob with the fob. Changed the battery but it didn't solve the issue. Car had no power from the battery. Jumped it and took the cable off and it died. So less than 200 miles on it, and my new car is broken. 😒 ( This has a happy ending though. ) Jason had someone bring me a loaner, and trailered my car to the lot. (100 mile trip each way) The battery, and alternator went out. They repaired it and also looked at the brakes. They still had life, but decided to change the pads for me too. All on their dime. So... Now I have a very good opinion of Bud Clary. It was good before, cause Jess was super cool, made it easy. But they went above and beyond to make sure I have a dependable vehicle, and to make sure it was safe for my fam and I. I will be back for sure. If you are in the market, go see them. Tell them Mudd sent you. 😊 Thanks for making me happy and I am excited bout my new ride. You ROCK!! #DodgeJourneyLife MUDD More
Our salesman was very friendly, easy to talk to, and determined to help us get into the exact car we wanted. It was a much quicker process then we originally thought it would be. Jeremy got us straight determined to help us get into the exact car we wanted. It was a much quicker process then we originally thought it would be. Jeremy got us straight through the process and into financing. Patrick the finance guy was very welcoming and informative. Very pleased with our experience. Jeremy even hooked up our Bluetooth. We will be going back in the future. More