Bud Clary Toyota of Moses Lake

Nonresponsive personnel. Nice, but waited on hold for half an hour before disconnection, returned in person. Nice, but waited on hold for half an hour before disconnection, returned in person. More

I have always been treated well by Bud Clary Toyota. Even thought they ran into a scheduling problem, they still got my car serviced. Even thought they ran into a scheduling problem, they still got my car serviced. More

Good service was in and out. Also got a free car wash which is nice. Also got a free car wash which is nice. More

I am very grateful for the attention and service I received from the entire Bud Clary Toyota Moses Lake team received from the entire Bud Clary Toyota Moses Lake team More

Was not happy about the inspection I got. It was very blague and not accurate It was very blague and not accurate More

I would never buy a car from Bud Clary, but they are the only Toyota dealership in Moses, so I have to have all of my service done there if I don’t want to go out of town. Overall experience is I don’t feel only Toyota dealership in Moses, so I have to have all of my service done there if I don’t want to go out of town. Overall experience is I don’t feel like you are listened to just argued with. I bought a prepaid maintenance up to 75,000 for my highlander and already Bud Clary has made it sound like it will not honor it because in the guys mind I talked to, that didn’t exist. Funny because when Toyota sent me my service plan card it looks real enough. I haven’t hit this portion of my Toyota care plus, but based on the conversation I have had it looks like I will be going out of town to get that part of my service that I paid for honored. Bud clary enjoys being the primary dealership in town, and rather than create an atmosphere of loyalty and trust they treat people poorly and once the deal is done they want to be done with you. Shame on them. More

Good team, love the discount on a package of oil changes and booking on line. and booking on line. More

Jose was friendly and efficient. He explained price totals for adding certain work. He was very helpful. He explained price totals for adding certain work. He was very helpful. More

Not pressure salesmanship and answered all our questions. Even gave us some free oil changes. Even gave us some free oil changes. More

Great service, friendly people. Fast service and I even got a free car wash. I just wish they wouldn’t try and push unnecessary services on me Fast service and I even got a free car wash. I just wish they wouldn’t try and push unnecessary services on me More