Bud Clary Subaru

Be very wary of their service department. Terrible service Be very wary of their service department. I went in to have my window repaired and their service department did not ask for my name or any information Be very wary of their service department. I went in to have my window repaired and their service department did not ask for my name or any information. They misdiagnosed the issue and pulled out the seal of the window and forced it back into the door. When the seal was forced back into the door, it ended up ruining the motor for my window. I went to a different place to have the window actually fixed, since the motor had to be replaced due to Bud Clary’s “repair” it costed about $500. I went back to Bud Clary to give them an opportunity to fix their mistake and make things right for me and that was a long shot. They said that it was their “Company policy” and they could not reimburse me for the mistake they made. I knew I should not have gone there in the first place. In the end they did not do anything to make up for what they did and tried to blame the place that actually fixed the problem that they made worse.that was the second time I went in to have service done and neither time the problem was fixed. More

Terrible service Overcharged for diagnostics and battery replacement when the problem was the alternator. Woman in the service department was extremely rude and unhelp Overcharged for diagnostics and battery replacement when the problem was the alternator. Woman in the service department was extremely rude and unhelpful. I suggest she find a different job. More

Internet Awesome! I had been searching the internet for several months for my "perfect truck". I found it on the website for Bud Clary Subaru. I immediately contacted t I had been searching the internet for several months for my "perfect truck". I found it on the website for Bud Clary Subaru. I immediately contacted the dealership via email and almost instantly had a call from David "DK" Killion. He was very helpful & patient with my questions. Later he kept communication ongoing via email until we could go see the vehicle several days later. He even arranged for a salesperson to be available for us as he had to leave! Congratulations "DK" for your first little one. The salesperson (Long Huynh)was helpful beyond belief and ensured we had a good experience. As a side note: The finance officer has a great disposition and we enjoyed his sense of humor. We ended up getting the Chevy Colorado and will recommend Bud Clary whenever possible. Thank you again everyone at Bud Clary. You are internet awesome!!! More

Really wasn't planning to buy at the time I just was planning to see what the new cars were like since I had been driving 2004 Outback. David met me with a big smile and helpful attitude. I I just was planning to see what the new cars were like since I had been driving 2004 Outback. David met me with a big smile and helpful attitude. I am now driving a new Forester and like it very much. More

Worst Experience Ever Went into dealership to buy 2017 Outback. Agreed on value of vehicle. Called dealer where vehicle was being sold at to see if still available. Said he Went into dealership to buy 2017 Outback. Agreed on value of vehicle. Called dealer where vehicle was being sold at to see if still available. Said he would get back to me. Called me back and said vehicle still there but price was now $3100 more than what we had agreed upon. We came back with a counter offer. Said he would get back to us in an hour as he was with a customer. Would have to check with his general manager. Never heard from David Killion or anyone from Bud Clary ever again. More

Above and Beyond! David Killion and the team (including Kevin!!) are super troopers! I drove up to Longview from Vancouver to hopefully purchase an Outback. I wasn't David Killion and the team (including Kevin!!) are super troopers! I drove up to Longview from Vancouver to hopefully purchase an Outback. I wasn't trading in my car (sold it privately) and wasn't planning to purchase the car that day. I made the deal and David went out of his way to come down to Vancouver the next day to get me and take me back up to Longview to pick up the car. He was extremely thorough and knowledgeable in going over the manual and the car itself. The car I purchased came from another dealer via a dealer trade and the spare keys were not sent with the car and ended up getting lost in the mail. David arranged for Kevin to bring me a loaner car while he took my car back to the dealership to program a new set of spare keys for me. Talk about service!!!! More

Amazing experience!!!! This was the most amazing experience I have ever had buying a car. I just got home with my brand new 2017 WRX and absolutely love it. When I ordered This was the most amazing experience I have ever had buying a car. I just got home with my brand new 2017 WRX and absolutely love it. When I ordered it I had no idea that when it came close for it to come in that my salesman would contact me with updates almost daily. When it came in I got a picture sent to me! Best service ever from my salesman David Killion "DK". I would recommend this dealership and this salesperson to everyone I know. The process was smooth from the sale to the follow up to the smooth financing. Thank you so much Bud Clary team!!! More

Great customer care David worked hard to get everything we wanted for a trade in and purchase of our new car. We love it. Thank you!! No pressure. We highly recommend! David worked hard to get everything we wanted for a trade in and purchase of our new car. We love it. Thank you!! No pressure. We highly recommend! More

Bud Clary is the deal! I purchased my 2013 WRX from this dealership and David Killion was the sales rep that made it happened! He is very informative and patience with all o I purchased my 2013 WRX from this dealership and David Killion was the sales rep that made it happened! He is very informative and patience with all of my questions and needs. He knows a lot about what he is selling and he will be on the top of my go to list for subie's issue. The dealership made sure I was taken care of inside out and I feel 100% satisfied with their service! More

A positive experience My sales rep, David Killion was very pleasant to work with, I recommend him. The process was easy and I love my new Subaru Forester. My sales rep, David Killion was very pleasant to work with, I recommend him. The process was easy and I love my new Subaru Forester. More