Bud Clary Subaru

Long Huynh did a great job on explaining all the features and functions of the truck. He also called back to check on how I was doing with the vehicle. Everyone involved with the sale did a great job. Thank and functions of the truck. He also called back to check on how I was doing with the vehicle. Everyone involved with the sale did a great job. Thank you More

New car purchase Excellent service. Scott reviewed in detail what was available and then gave options. Forth Subaru purchased with Scott for my family. Thanks Scott fo Excellent service. Scott reviewed in detail what was available and then gave options. Forth Subaru purchased with Scott for my family. Thanks Scott fo all of your help. More

My salesman Jesse Morris was amazing and I was in and out of there within no time at all. Great experience!! Thank you for getting me into my car. of there within no time at all. Great experience!! Thank you for getting me into my car. More

Jeremiah went far beyond normal service,he took care of everything plus,my car needed to have a new part that when ordered turned out to be wrong,reordered by the next am so I could travel with auto the ne everything plus,my car needed to have a new part that when ordered turned out to be wrong,reordered by the next am so I could travel with auto the next day More

Wonderful customer service Heidi was so helpful. I do not live in Longview, and I managed to get lost on my way. She was so reassuring and when I did arrive she worked my serv Heidi was so helpful. I do not live in Longview, and I managed to get lost on my way. She was so reassuring and when I did arrive she worked my service in with no problem. More

I am only rating this poor, because I have to rate. I actually would not even give them poor. I am ALWAYS disappointed with this dealership. No matter what I go there for, they continue to disappoint me actually would not even give them poor. I am ALWAYS disappointed with this dealership. No matter what I go there for, they continue to disappoint me every time. Service managers don't return calls, service department thinks it's ok to treat you poorly. A job that should have taken 4-6 hours has taken 3 days now and still not finished. Never receive updates on the status of my car, I'M ALWAYS the one who has to call to see what has been done, and if it's ready yet. More

Great service is always available at Bud Clary Subaru Heidi is my service coordinator and she always makes sure my car gets taken care of beautifully and that I know where my car is in the process! Heidi is my service coordinator and she always makes sure my car gets taken care of beautifully and that I know where my car is in the process! More

The service staff was friendly and accommodating. I will be returning for all my service needs! I also did not feel pressured to get services that weren’t not absolutely needed. be returning for all my service needs! I also did not feel pressured to get services that weren’t not absolutely needed. More

60k Service I had assumed that this interval had already been covered before I bought the vehicle with 66k miles on the vehicle, but Heidi said it was needed. Aft I had assumed that this interval had already been covered before I bought the vehicle with 66k miles on the vehicle, but Heidi said it was needed. After working for Caterpillar for over 20 years I do realize the importance of service versus repairs due to neglect. The only request I have is that the lot boy not customize my seat and steering wheel positions to suit his physique just to move my vehicle. I had to reset everything and the seat was fully forward. I don't see where that is necessary. More

Our vehicle broke down while we were 5 hours from home. Ryan did so much for us to get us home in a new car! Thank you so much! Great customer service. Ryan did so much for us to get us home in a new car! Thank you so much! Great customer service. More