Bud Clary Subaru

Wonderful customer service Heidi was so helpful. I do not live in Longview, and I managed to get lost on my way. She was so reassuring and when I did arrive she worked my serv Heidi was so helpful. I do not live in Longview, and I managed to get lost on my way. She was so reassuring and when I did arrive she worked my service in with no problem. More

I am only rating this poor, because I have to rate. I actually would not even give them poor. I am ALWAYS disappointed with this dealership. No matter what I go there for, they continue to disappoint me actually would not even give them poor. I am ALWAYS disappointed with this dealership. No matter what I go there for, they continue to disappoint me every time. Service managers don't return calls, service department thinks it's ok to treat you poorly. A job that should have taken 4-6 hours has taken 3 days now and still not finished. Never receive updates on the status of my car, I'M ALWAYS the one who has to call to see what has been done, and if it's ready yet. More

Great service is always available at Bud Clary Subaru Heidi is my service coordinator and she always makes sure my car gets taken care of beautifully and that I know where my car is in the process! Heidi is my service coordinator and she always makes sure my car gets taken care of beautifully and that I know where my car is in the process! More

The service staff was friendly and accommodating. I will be returning for all my service needs! I also did not feel pressured to get services that weren’t not absolutely needed. be returning for all my service needs! I also did not feel pressured to get services that weren’t not absolutely needed. More

60k Service I had assumed that this interval had already been covered before I bought the vehicle with 66k miles on the vehicle, but Heidi said it was needed. Aft I had assumed that this interval had already been covered before I bought the vehicle with 66k miles on the vehicle, but Heidi said it was needed. After working for Caterpillar for over 20 years I do realize the importance of service versus repairs due to neglect. The only request I have is that the lot boy not customize my seat and steering wheel positions to suit his physique just to move my vehicle. I had to reset everything and the seat was fully forward. I don't see where that is necessary. More

Our vehicle broke down while we were 5 hours from home. Ryan did so much for us to get us home in a new car! Thank you so much! Great customer service. Ryan did so much for us to get us home in a new car! Thank you so much! Great customer service. More

Scott is the best! He got us test drive and out the door in less than 2 hours. Thank you for another great Subaru buying experience. in less than 2 hours. Thank you for another great Subaru buying experience. More

Personal and Painless Bud Clary Subaru was fantastic! Shared his personal experience with the Subaru brand lending to an even easier decision making process. Process was qu Bud Clary Subaru was fantastic! Shared his personal experience with the Subaru brand lending to an even easier decision making process. Process was quick and not a typical car buying experience. More

Jayden is newer to the Bud Clary of Longview team and he was excellent to deal with. Initially I was just looking around at Dealerships without any intention of purchasing. I saw an Impreza I liked and ende was excellent to deal with. Initially I was just looking around at Dealerships without any intention of purchasing. I saw an Impreza I liked and ended up coming back. Jayden greeted myself and fiancé again and we went for a test drive and bihght the car! More

Didn't fix my issue Took my Tribeca with a water leak problem twice. Second time around I asked for a permanent solution not just a band-aid fix...this time it ruined the Took my Tribeca with a water leak problem twice. Second time around I asked for a permanent solution not just a band-aid fix...this time it ruined the heater fan and that needed replaced. Low and behold it leaked water into the cabin area a third time. So about $1400 that i paid to Bud Clary who didnt fix my issue later I took it to Johnson's auto body in Clatskanie who for $150 dug out the plastic and what not in the drainage system that was causing the build up of water in the system then the leak. Haven't had a leak since. More