Bud Clary Subaru
Longview, WA
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A 45 minute job turned into 3 hours. Then almost 30 minutes just to get the bill correct. But not after I pointed out the that my car was done and sitting just outside. Who knows how lon Then almost 30 minutes just to get the bill correct. But not after I pointed out the that my car was done and sitting just outside. Who knows how long it was sitting out there and DONE. ? I was told I needed to replace the rear brakes pads. Never got a call back confirming the price I would have to pay for this job to be completed. Going elsewhere for a second opinion for the brakes and now new tires. I was also told the tires were in need of replacing. Wow, I just brought the car from them less than 400 miles ago AND NOW BOTH THE REAR BRAKES AND ALL TIRES will need replacing !! More
I ordered a $59 oil change on line. The ask for the 3 services for $169. After an hour and a half. I decided I only wanted the $59 service. When she rang me up it came to $158 For today The ask for the 3 services for $169. After an hour and a half. I decided I only wanted the $59 service. When she rang me up it came to $158 For today's service. I flipped, I was so angry. I had to buy the 3 service package or pay $158 for the $59 service I ordered on line. Serious bait and switch. I asked for a quote to replace the driver's side mirror. They are still waiting for the parts department to come up with the parts cost. I looked it up on line. It's $148. I will not be taking my car back. There's a serious issue with an organization that can't cooperate from one department to another. More
Love this Subaru Dealer they always treat me nice and respectful, my car was done on time as promised and the service was excellent!! Claire was Amazing !! I will always go back and work with her !!! respectful, my car was done on time as promised and the service was excellent!! Claire was Amazing !! I will always go back and work with her !!! Bud Clary Subaru out performed my expectations!! More
I liked Claire and the help she gave me and her service. I would go back to her again and she alone!!. FIX YOUR CAR WASH THIS IS THE THIRD TIME IT HAS BEEN BROKEN. GET IT FIXED!!!!!!!!!! LETS GET I would go back to her again and she alone!!. FIX YOUR CAR WASH THIS IS THE THIRD TIME IT HAS BEEN BROKEN. GET IT FIXED!!!!!!!!!! LETS GET ON THE STICK More
Melissa was AWESOME! !! Service was top notch and I was taken care of in a timely manner!! Great attitude and positive in every aspect!! Customer service was excellent! Do !! Service was top notch and I was taken care of in a timely manner!! Great attitude and positive in every aspect!! Customer service was excellent! Don't let her get away!!! She gives her all for knowledge and service to the customer!! Thank you Melissa!!! More
Called in for my first oil change, was able to schedule for the next morning. Upon arrival Melissa was on the ball and very personable. Very enjoyable experience. for the next morning. Upon arrival Melissa was on the ball and very personable. Very enjoyable experience. More