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Bud Clary Honda of Moses Lake

Moses Lake, WA

4.6
32 Reviews

1200 South Pioneer Way

Moses Lake, WA

98837

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Showing 32 reviews

May 11, 2011

If you shop at Discovery Honda, don’t expect your car to be in good condition, don’t expect them to help you out if you have problems and certainly don’t expect them to return your calls after the sale is d More

by Maelstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacie Daschel
Jul 06, 2011 -

Bud Clary Honda of Moses Lake responded

Re: 2006 Lotus Elise This was our response to the poster of this complaint in February 2011, when he declined our goodwill offer. After reviewing your description of the engine failure and the description of work from Kauth & Mayeur it is not clear to us that this is a preexisting problem. The engine failed due to lack of oil. The oil was changed by this company on November 5, 2010, there was no oil on the dipstick when they looked at the engine on January 5, 2011. Running the engine without oil can cause significant damage and it is the responsibility of the driver to check the vehicles oil level, how is that a preexisting condition? The engine you ordered from xxxxxx Wrench Racing .com prior to notifying us of any problems is an upgraded racing engine which indicates that the use of this vehicle is other than normal driving. High performance driving entails considerable risk of failure, particularly if fluid levels are not monitored accurately. The vehicle passed a thorough safety inspection in our service department and an inspection by your chosen service department. When we sold you the vehicle it was fit to drive and would have continued to drive if the oil had been checked.

January 18, 2009

I recently purchased a 2009 Honda Accord EX-L Sedan. Since it had been over 24 years since I last purchased a car, I wasn’t certain of what to expect when I decided to purchase a new car. Bobby Jackson More

by KMG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jackson
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