Bud Clary Honda of Moses Lake

THEY ARE DISHONEST PEOPLE. THEY DON'T FIX YOUR CAR PROPERLY, THEY CAN"T RAN A PROPER DIAGNOSTIC and when you called to talk to them trying to work things out and hoping they will make it right, THEY T PROPERLY, THEY CAN"T RAN A PROPER DIAGNOSTIC and when you called to talk to them trying to work things out and hoping they will make it right, THEY TREAT YOU LIKE YOU ARE STUPID and tell you that it is your problem not theirs. The timing Belt on my honda CRV broke while out of town (memorial day weekend friday). I had it towed to Discovery honda and asked them to 1st- check if there was demage to the engine (Interference engine), 2- Recomend repairs if there was not demage. I paid for them to ran their diagnostic test and was told that there was no demage done to the engine. I was given a quote on how much would cost to replace Timing Belt, two other chains that go inside the engine, water pump, adjustment of the engine and other miscellaneous. I went ahead and paid for all the work recomended. I picked up the car on the following saturday, DROVE FOR 2 1/2 HOURS stopped to eat and when i got back on the freeway the ENGINE LIGHT CAME ON. Continued driving to my Redmond Destination ( only an hour away. As I stopped at a traffic light as I exit the frwy. the ENGINE LIGHT began to BLINK furiouslly and the CAR to SHAKE. I called Discovery honda and explained the situation, was told to take it to Honda of Kirkland and to have a diagnostic test ran. The result was demage to #4 cylinder due to when the timing belt broke ( and they failed to diagnose) or by the adjustment made to the engine not being done properly. RESULT in now MORE REPAIRS in an amount of about $5,000.00 plus rental expenses. Dicovery Honda said ( MR BOBBY JACKSON, MR JOHN JOCHAM and MR RANDY MACNAIR) they are not responsible for the demages, that their diagnostic was correct and there was no demage to the cylinders when the car left the shop and that " THE CAR RAN GOOD FOR 2 1/2 HOURS and it was fine when it left the shop!" therefor they are not going to pay to repair the car or reinburse me the expenses for the rental I have to keep. They also refuse to give me in writting the same verbal explanation they gave me over the phone- How FISHY is that??? They only have the courage to talk over the phone but not back up his words in writting ( after verbal and writting request for him to do so). I paid Discovery honda 1079.00 and now there are 5,000 charges in repairs because of the demage it cause as i drove with a car IMPROPERLY FIXED. I paid their asking fees for a correct diagnostic and for the car to be properly fixed and instead I just got out of there with more charges. As of today I also have three weeks worth of rental car fees and two of those weeks are consequence of their bad workmanship.DON"T DO BUSSINESS WITH THEM!!! More

If you shop at Discovery Honda, don’t expect your car to be in good condition, don’t expect them to help you out if you have problems and certainly don’t expect them to return your calls after the sale is d be in good condition, don’t expect them to help you out if you have problems and certainly don’t expect them to return your calls after the sale is done. I purchased a 2006 Lotus Elise from Discovery Honda and had the car shipped to Illinois. I quickly found dozens of issues with the car, some of which were identified at inspection and supposed to have been fixed. It also had signs of being in an accident, which I had specifically asked about before buying the car. Within the first day the car started miss-firing. About 1000 miles later the engine needed to be replaced. We found later that the engine had been rebuilt before and done so badly. Much of the engine wasn’t salvageable before it was initially rebuilt. It appears as if it was rebuilt only to hold together long enough to sell. I reported my engine problems to Jacie Daschel the owner of Discovery Honda and didn't receive a response for nearly a month. After that I was only met with responses saying that I bought the car "As Is" and they had no obligation to help me out. Once I asked them about the rebuild, they stopped responding to my emails completely. I have since emailed them 6 times over a nearly 3 month period, without a single response. I was lied to about the cars condition and I've since spent over $10k getting this car to what it was supposed to be when I received it. Avoid Discovery Honda! I wanted to address the response from Discovery Honda below: The "goodwill offer" was well under 10% of what I had to pay to repair my car. I'd rather turn down an offer like that and maintain my right to share my experience with others. As for why the engine failed, their account is incorrect. The engine was sent to a shop that is an expert in the 2ZZ-GE engine. They found that it had been rebuilt badly and there was nothing I could have done to prolong it. The engine block was totaled before it had been rebuilt by Discovery Honda or by whomever they purchased it from. The engine burning oil was a side effect of the engine damage and was not the cause. There is no doubt that it was a preexisting condition. I have since sent Discovery Honda pictures that prove this and they still haven't returned my emails in months. As for purchasing the replacement engine from xxxxxx Wrench Racing prior to notifying them, that also isn't true. I notified them well in advance. It also was not an "upgrade racing engine". It was a stock used engine with similar miles to my car. To help put this in perspective; if I had picked this car up at the show room and drove it home, I wouldn't have made it out of the state before my check engine light came on and I would have been half way home when the engine completely died. To top that off, one of the many missing parts was the tow hook. I had already responded to them about every single one of these points months ago. So, they knew what they were saying wasn't true when they posted it. More