Bud Clary Chevrolet
Longview, WA
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Let down experience Well I was hoping for a really positive experience today. Had a truck all picked out and worked with the internet salesman to get preapproved told him Well I was hoping for a really positive experience today. Had a truck all picked out and worked with the internet salesman to get preapproved told him I would be in at 4:30 but actually showed up at 3:30 and the truck I was promised was just leaving the dealership sold to someone else. What was even more sad was the sales manager refused to make it right and didn't even offer me anything comparable. Total shady car dealer style. I bought a Subaru from them once and it was pleasant but this was a total let down. Wasted a 3 hour round-trip on them today. More
They Charge Double For Service Be ware! If you are the type who will pay more than twice the market price for parts and service to be able to say the work was done by a dealer then Be ware! If you are the type who will pay more than twice the market price for parts and service to be able to say the work was done by a dealer then this is for you. We went to Bud for an ABS light that had been coming on and a fan that only worked on high. The ABS issue was corrected by replacing the control module and a sensor. I doubt both parts were bad. That would be like having your computer and mouse go bad at the same time. The real issue though is that they charged twice the price any other supplier sells the genuine parts for and they billed 5 hours at $100 per hour. I know that 2.5 hours would have been more than ample time to do the work. It's 2017, one can watch ASE certified mechanics do the exact same procedures on the same model vehicle on YouTube! Then the clincher, they offered a $99 dollar service package. We declined because last time that package turned into $150 with the type and amount of oil in the particular vehicle. They billed the $99 anyway! We had to go back and have it refunded but the bill was still over $1200 for an ABS ECM, an ABS wheel sensor, and a fan resistor. Even if Bud Clary mailed us a check for the $600 of over the top charges, we wouldn't go back to them in the future. More
Nice & Smooth Went to Bud Clary looking for a small SUV Long Huynh was a salesman he went above & beyond to make sure we found what we were looking for. I would def Went to Bud Clary looking for a small SUV Long Huynh was a salesman he went above & beyond to make sure we found what we were looking for. I would definitely refer my friends & family to Long Huynh & Bud Clary for their future vehicle purchases. More
Buying made easy Super easy. No hassle. In and out. Ryan Allen was great along with everyone else I dear with during my purchase. Would recommend buying a vehicle at B Super easy. No hassle. In and out. Ryan Allen was great along with everyone else I dear with during my purchase. Would recommend buying a vehicle at Bud Clary to anyone. More
Excellent Customer Service I was referred to Long Huynh by my Son & Daughter-in-law. They had purchased a car and truck from Bud Clary through Long. Although my husband was appr I was referred to Long Huynh by my Son & Daughter-in-law. They had purchased a car and truck from Bud Clary through Long. Although my husband was apprehensive about doing business with Bud Clary again after a past experience, Long assured us that we would be well taken care of. He was absolutely correct. Long was an real pleasure to work with & met all our expectations. They all worked late into the evening to insure I would drive home in the Equinox that I wanted. The following day Long met with me again to make sure I knew how to operate all the new functions that I had not experienced before. Thanks Long for everything. You are a top notch Salesman. I will be recommending you highly to anyone looking for a new vehicle. More
Over and Beyond Experience Mike was extremely great to work with. Not pushy and worked his best to get us a deal better than we expected! We will definitely make the trip back t Mike was extremely great to work with. Not pushy and worked his best to get us a deal better than we expected! We will definitely make the trip back to work with him again. Very happy with our purchase and experience. More
Well worth it! Long Huynh, was my sales consultant. I was trying to do a trade in for a used vehicle but, ended up getting a 2016 Chevy Cruze. All because of Long's Long Huynh, was my sales consultant. I was trying to do a trade in for a used vehicle but, ended up getting a 2016 Chevy Cruze. All because of Long's great customer service and all his efforts in helping me. I didn't think I was qualified for something new but, he made it all possible for me. So greatly appreciated and three days before my birthday! Yay! More
I want to say glorious. Scott is the creme de le creme. There is not one smidgen of a negative aspect to my entire buying process...deal with Scott Woodruff once and you'll know what I mean. THE FINANC There is not one smidgen of a negative aspect to my entire buying process...deal with Scott Woodruff once and you'll know what I mean. THE FINANCE FELLOW WAS INCREDIBLY PROFESSIONAL. More
Excellent customer service Long was great from the beginning, he met us outside and asked what we were looking for. He showed us the perfect SUV and helped us with paperwork. He Long was great from the beginning, he met us outside and asked what we were looking for. He showed us the perfect SUV and helped us with paperwork. He is knowledgeable and very kind. He even offered to have the car washed and vacuumed. Thanks Long! More
great customer service Came in and expected to be sent home but was not the case! Long came back and stated that he had some suggestions for us. Long was so awesome and help Came in and expected to be sent home but was not the case! Long came back and stated that he had some suggestions for us. Long was so awesome and helped us every step of the way! More