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Bud Clary Chevrolet
Longview, WA
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New Subaru Ron Gehrman gave us his undivided attention throughout the buying process. He helped us find the car that best fit us More clarity is needed about th Ron Gehrman gave us his undivided attention throughout the buying process. He helped us find the car that best fit us More clarity is needed about the "full", warranty that we ended up having to pay for More
Great dealership, great experience! I worked with Ron Gehrman and Josh Smith. They helped me get into a new 3500 Silverado. They made the process quick and painless. I recommend Bud Clar I worked with Ron Gehrman and Josh Smith. They helped me get into a new 3500 Silverado. They made the process quick and painless. I recommend Bud Clary, go talk to Ron. - Bob & Dolores Wright More
Awful customer service I will be taking my business elsewhere from now on. I bought a chevy sonic in 2015 and since then I've had multiple issues with Bud Clarys customer se I will be taking my business elsewhere from now on. I bought a chevy sonic in 2015 and since then I've had multiple issues with Bud Clarys customer service. First I had a bad coil, it was making my car shake bad after driving it for about 40 miles. When I took it in the first time they said they couldn't find anything and that I should put Premium gas in it. I went in again because the problem kept happening and this time they said they would drive it because I told them it only started after driving it for about 40 miles. They had me pick it up because "nothing was wrong". I asked how long they drove it they said 20 miles.. Finally a third time I came in said "it has a bad coil" so then they fixed it because I was right. I then showed them the first time I came in for the problem they had in the notes it had a bad coil. I talked to the manager because it wasn't just that. The staff was extremely rude and would question if the vehicle was even mine! I ended up getting a free detail for my "troubles". I stopped going for over two years back to bud clary. Eventually though I had a letter saying I had a recall part. So I went in and the next day after they worked on my car my stereo stopped working. I left one voicemail, got told I would be called back once and then finally the third time I got to make an appointment and that phone call I asked to talk to the service manager where I left a voicemail and never got a call back. I went in and got told I had to come back because they were ordering a part. I went to the front office and asked to talk to a manger since the service manager wouldn't call me back and he's pretty much ignoring me. The front office lady agreed that he's probably ignoring me!!! So I said I really wanted to speak to someone else.. instead they sent out the service manager who claimed he never got my voicemail and he was going to take care of this problem himself. But if I didn't hear back from him within a week I shouldn't expect to hear from him for about three weeks! So I called him four days later and never got a call back so I called the parts department and the parts guy tells me I should've gotten a call the day before and he was confused why I didn't get a call. So I set up my appointment. Then later that day the service manager calls and leaves me a voicemail saying his staff "got everything taken care of" which is not the case. If I didn't call I wouldn't have gotten my appointment set up. Then today I pick up my car after getting my stereo fixed and I asked for my free detail job I never got. They vacuumed my car. And barley that. They didn't wipe down anything. Yet the notes say the carpet was shampooed and vacuumed and interior was wiped down. I will never go back and will share my story to others. This also does not include how they had my parents car for over two months for a Diagnosis. They also could never get a call back. They also could never actually say what was wrong with the car. That was a Chevy. More
Simple and Easy! Ethan was wonderful and helpful! It was an easy and quick process and i love my new truck! I would strongly recommend seeong him for a car! Ethan was wonderful and helpful! It was an easy and quick process and i love my new truck! I would strongly recommend seeong him for a car! More
Tosha Great personality! Very honest and helpful. Good company and keeps the “anxiety” of visiting a car lot off your chest. I would recommend this dealer a Great personality! Very honest and helpful. Good company and keeps the “anxiety” of visiting a car lot off your chest. I would recommend this dealer and Tosha to anyone. Thank you! More
Great, and honest, service. Long Huynh gave a low-pressure and honest presentation. When we made the decision to buy, he went out of his way to make sure we were happy with our Long Huynh gave a low-pressure and honest presentation. When we made the decision to buy, he went out of his way to make sure we were happy with our selection. Thanks. More
Great experience Long Huynh went out of his way to make buying our truck a pleasant experience. He also gave us a great deal and saved us money! Long Huynh went out of his way to make buying our truck a pleasant experience. He also gave us a great deal and saved us money! More
Best dealership by far! Came in today to buy a 2017 Silverado, they gave me exactly what I wanted at the price I needed. I'll keep coming to bud clarys for all of my auto pur Came in today to buy a 2017 Silverado, they gave me exactly what I wanted at the price I needed. I'll keep coming to bud clarys for all of my auto purchases. Shout out to long huynh for the great service!! More
Simple Bought a Sentra about 3 months ago and it wasn't working for my situation. I needed an SUV. Pulled up to bud clary and was greeted by talon Rakoz. He Bought a Sentra about 3 months ago and it wasn't working for my situation. I needed an SUV. Pulled up to bud clary and was greeted by talon Rakoz. He pointed me in the direction of a extremely nice terrain by gmc. The car is perfect and I can easily get in and out. I couldn't be happier!! Thanks again More
Great low pressure sales team Thank you Long Huynh! Great experienced salesman and a great company to work with! Thanks for helping my family during the sales process. You guys Thank you Long Huynh! Great experienced salesman and a great company to work with! Thanks for helping my family during the sales process. You guys rock! More