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Bud Clary Chevrolet
Longview, WA
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New town, new car! I just moved here from a distance away and I had the pleasure of buying a new car and making a new friend as well! Love the customer service I got fro I just moved here from a distance away and I had the pleasure of buying a new car and making a new friend as well! Love the customer service I got from Bradley Coleman and his managers! could not have asked for a better experience! More
Amazing Job Braidley did a great job. Got me in a good truck. I got a 2016 dodge ram that runs and looks good. Thank you very much. Braidley did a great job. Got me in a good truck. I got a 2016 dodge ram that runs and looks good. Thank you very much. More
Amazing Job Michael Reinke has done an excellent job helping me through the buying process start to finish. This dealer is top notch I would recommend this dealer Michael Reinke has done an excellent job helping me through the buying process start to finish. This dealer is top notch I would recommend this dealer hands down! More
People actually buy cars from this dealership???? This whole ordeal started with a recall notice I recieved it the mail. A Dakata airbag, that if deployed could throw deadly shrapnel into the passenge This whole ordeal started with a recall notice I recieved it the mail. A Dakata airbag, that if deployed could throw deadly shrapnel into the passenger and driver. I called the recall 800 number and it sent me to Bud Clary for the repair. The appointment was made and two hours before I left I decided to call them just so I wouldn’t waste a one and a half hour drive. GOOD THING I DID !!!!!! Heidi from service informed me that they don’t have the parts. I then asked if it would be OK if I just drove up there dropped off my car received a loaner and return it once the repair was done. She stated with no hesatation, we have no parts and we have no loaners”. I told her that I was a youth coach and that I often have not only my children but other children that I am responceable for with me in the car, but her replay was the same, we have no loaners and we have no parts beep boop #%*#=~€” like a robot. I then asked to speak to the next higher up. A fellow by the name of Darren Weber. He is, I believe a manager...?.. I told him the same story to him and like a BOSS he said,” he will take care of everything”. the problem is is that he didn’t. He left me a message saying I was on a waiting list for a i but I would get the next available one and that he would get back to me first thing in the morning.. Keep in mind I can’t drive my shrapnel shooting subaru for the next 5 days because they have yet to order the parts. My intuition was telling me that I was in the middle of recieving the brush off. The next morning came and went and around 2:30 I decided to call the rental car company (that they use) to see if in fact there was anything available. sure enough the lady on the phone informed me there was. I KNEW IT! I then called Daren two more times to try and find out why he gave me the big blow off. No answer and no return call. At this time I was at the end of my proverbial rope. Filled with frustration I decided to go to the head honcho, the big dog general manager Martin Southwick. So I call Bud Clary and asked to be transferend to him. There was a 3 to 4 minute hold then the receptionist got on and informed me he was in a meeting. At the same time I was recieving a call from the dealership (someone doesn’t want the GM to know he’s not doing his job) it was a gentilmen named Matt. Matt said Daren just wanted me to know there still wasn't any loaner cars or rentals available. I told him I just got off the phone w the car rental girl and there were cars available. There was a pause............the pause was then followed by a,”I’m just the messenger” I told him to just transfer me to the Martin Weber GM. I left him a voice mail telling him my epic story....... still waiting to hear back from him I ended up calling Dick Hannah subaru in Vancouver where the service manger Zach scheduled my recall repair and offered me a loaner car that I could have as long as the repair took. That’s how it’s do! More
Love my Subaru! Ethan was super helpful! Great experience and love my car! It was super smooth, he wasn’t pushy, and they were excellent in professionalism! Thank you Ethan was super helpful! Great experience and love my car! It was super smooth, he wasn’t pushy, and they were excellent in professionalism! Thank you! More
Cross country Mr. Bradley Coleman was very helpful and very wise about the knowledge of all the vehicles I was interested in. He was also very patient while me and Mr. Bradley Coleman was very helpful and very wise about the knowledge of all the vehicles I was interested in. He was also very patient while me and my wife made up our minds on what we wanted to do one of the best sales people we have ever dealt with More
Kia Soul I saw a vehicle online that I loved, the vehicle was perfect, the customer service was perfect, and the price was perfect. I came in knowing what vehi I saw a vehicle online that I loved, the vehicle was perfect, the customer service was perfect, and the price was perfect. I came in knowing what vehicle I was looking at and Bradly was very knowledgeable about the vehicle inside and out! great experience! More
New cruze Bradley dud amazing at getting me into the right vehicle and trading in my toyota hands down best dealership experience I have ever had even though I Bradley dud amazing at getting me into the right vehicle and trading in my toyota hands down best dealership experience I have ever had even though I was only going in for an oil change More
Lifted mischief Me and my wife came in wanting to get a new diesel truck for ourselves. We had been looking for the right truck for over a year now, and were starting Me and my wife came in wanting to get a new diesel truck for ourselves. We had been looking for the right truck for over a year now, and were starting to get a little anxious, which was not a good thing, we originally were going to settle for an older more mileage diesel with less features, when Bradley our amazing sales rep showed us this lifted diesel that had been hiding in the back of the lot! Without Bradley's help, we would have made a huge mistake. Thanks Bradley for making it so easy! More
Bye bye Baja I came in to the dealership today to do a recall on my 02 baja and came to find out there was a lot more wrong with it then what I knew. I met Bradley I came in to the dealership today to do a recall on my 02 baja and came to find out there was a lot more wrong with it then what I knew. I met Bradley who then explained to me what was going on with my vehicle and what we could do about it. He showed me a few cars that I was very interested explained to me what kind of options that were available to me and made it a super easy to be honest fun experience. Yes, it was an all day process but not one that was pulling teeth one i enjoyed. More