Bud Clary Auburn Volkswagen

I had to come back and update my review. Absolute monstrosity of an experience. Please see my other review. O. Top of the most horrible experience the check engine light came on while drivin Absolute monstrosity of an experience. Please see my other review. O. Top of the most horrible experience the check engine light came on while driving home and getting gas. SMDH. What a waste of my time energy and money. More

Dealership was friendly and on time. Made sure to keep me informed on the process of getting my new car and Patrick, the salesman that helped me was fantastic and knowledgeable! He also Made sure to keep me informed on the process of getting my new car and Patrick, the salesman that helped me was fantastic and knowledgeable! He also was very helpful in negotiating with the manager to help get the price I wanted! More

Service was done very very quickly, and the car was returned in a cleaner state, then when I dropped it off returned in a cleaner state, then when I dropped it off More

Great service. Quick and professional. No complaints. They no longer have free cookies but at least there was coffee while you wait in an air conditioned room. Quick and professional. No complaints. They no longer have free cookies but at least there was coffee while you wait in an air conditioned room. More

Hands down, the best dealer experience I have ever had to date! Yahya was thorough in making sure everything was taken care of. I would HIGHLY recommend anybody bringing their car buying experience to Bud Cl date! Yahya was thorough in making sure everything was taken care of. I would HIGHLY recommend anybody bringing their car buying experience to Bud Clary Voltswagen! More

I had a great car purchasing experience at Bud Clary, BUT after that it went down hill. The service department needs to do much better. I’ve had multiple bad experiences, long wait times when dropping/pickin after that it went down hill. The service department needs to do much better. I’ve had multiple bad experiences, long wait times when dropping/picking up my car. My car was finished & no one called me to let me know as they stated @ drop off. I called them @ 4pm to find out what was happening. My car was finished but they were unable to send a shuttle because that service ends @ 4pm, which I was not told about prior. I pay $35 for an Uber to get there & wait almost 20 mins to talk to an asst manager. They did provide me with free car washes & 2 free oil changes, which is great, but this is one of many issues I’ve had with this department within this dealership. They don’t offer loaner cars, fyi. And when you call to make an appt, no one answers the phone. I will be finding a different VW dealership to take my car to. More

Very friendly and efficiency. The crew is very professional. Nice to visit when car gives you trouble. The crew is very professional. Nice to visit when car gives you trouble. More

Speedy, helpful & very informative! Will always come back. Words needed to fill space to enter. Will always come back. Words needed to fill space to enter. More

wonderful place, clean,respectable people, and they will fo whatever they can to get you a car that works best fpr you while also getting you the best deal. fo whatever they can to get you a car that works best fpr you while also getting you the best deal. More

They did the job, covered by warranty. Small job took the whole day, but I was glad to pick up my car by the end of the day Small job took the whole day, but I was glad to pick up my car by the end of the day More