Bud Clary Auburn Volkswagen

They wanted to charge me 3% for cc. Ridiculous policy. It is the cost of doing business. Ridiculous policy. It is the cost of doing business. More

Jeff at the service department gave me probably the best experience I’ve had at any dealership! He took the initiative to figure out the problem I had with my car and a clear plan and estimate to get my ca experience I’ve had at any dealership! He took the initiative to figure out the problem I had with my car and a clear plan and estimate to get my car done right. Jeff and the rest of the service team really exceeded my expectations! Appreciate the great customer service Jeff has provided. Will definitely recommend. Thanks! More

The employees were very helpful. They have the Best customer service ever. Thank you for your service. They have the Best customer service ever. Thank you for your service. More

They were attentive and fixed the problem. I am grateful! Doug and Riley were of great help! Thanks to the service team! I am grateful! Doug and Riley were of great help! Thanks to the service team! More

I didn’t get the service that I paid for. I spent over $2500 and did not get all the services performed that were required. When I brought it up to the service write they said sorry and gave I spent over $2500 and did not get all the services performed that were required. When I brought it up to the service write they said sorry and gave me car wash coupons. I would like a call back from a manager. More

Thanks to a fresh and inviting face and approach given to me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was sa me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was satisfied. He explained my service which put a smile on my face. He didn’t yurn me away and told me to go somewhere else. Thank you. Thank you Thank you! Alice Stanley 2018 VW Tiguan. More

Initially, I had concerns about some of my car's problems & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at l & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at length, for the breakdown/delay in responding to my car's problem. At another time, the Service Manager, also apologized to me. I was very impressed by that & felt my satisfaction was extremely important to the VW Dealership...Thank you. More

Awesome customer service, everything was explained to me in great detail, and in a way I could understand, above and beyond. in great detail, and in a way I could understand, above and beyond. More

A good experience today, quick, easy. Service associate Jeffrey was first-rate: knowledgeable, friendly, helpful. Service associate Jeffrey was first-rate: knowledgeable, friendly, helpful. More

Fast, friendly, personable and smart staff! They worked with us quickly and on a short time line! Professional! They worked with us quickly and on a short time line! Professional! More