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Bud Clary Auburn Volkswagen

Auburn, WA

4.3
263 Reviews

3109 Auburn Way North

Auburn, WA

98002

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Showing 263 reviews

August 17, 2023

They were attentive and fixed the problem. I am grateful! Doug and Riley were of great help! Thanks to the service team! More

by Jen H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Riley
August 14, 2023

I didn’t get the service that I paid for. I spent over $2500 and did not get all the services performed that were required. When I brought it up to the service write they said sorry and gave More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey Snook, employee # 790, Lindsey
August 11, 2023

Thanks to a fresh and inviting face and approach given to me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was sa More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, he was new Jeep service desk
August 11, 2023

Initially, I had concerns about some of my car's problems & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at l More

by Thomas Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lohkamp, Doug-Service Manager
August 09, 2023

A good experience today, quick, easy. Service associate Jeffrey was first-rate: knowledgeable, friendly, helpful. More

by mikey budd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Lohkamp
August 09, 2023

Awesome customer service, everything was explained to me in great detail, and in a way I could understand, above and beyond. More

by jerryclevenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lohkamp
August 07, 2023

Fast, friendly, personable and smart staff! They worked with us quickly and on a short time line! Professional! More

by jpanding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I cannot remember
August 06, 2023

This was by far the best car buying experience I have ever had. Michael Charrey was our salesman and he was the best. He was extremely knowledgeable on every aspect of Volkswagen. He didn’t try to overse More

by damianpage83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Charrey, Loren, Josh
August 06, 2023

Been going here to get our vehicle serviced for almost a decade and I’m very satisfied with their service. More

by japhethrandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
August 06, 2023

Needed to get an oil change ASAP and this was the only Volkswagen dealer shop willing to work with me with such short notice. They also have fast service! More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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