Bud Clary Auburn Volkswagen

The staff was nice but after trying to sell me $2,200 40K mile service package - I was speechless. I was excited to find a new VW dealer that I could trust after the Bellevue one closed but super disappointe mile service package - I was speechless. I was excited to find a new VW dealer that I could trust after the Bellevue one closed but super disappointed, and never going back, after what I witnessed today. More

Dealership was friendly and worked with me to find the right car. The salesperson (Michael) was professional, straightforward and quick. The finance manager was also very easy to work with and did not pre right car. The salesperson (Michael) was professional, straightforward and quick. The finance manager was also very easy to work with and did not pressure me on anything. More

Was great price and great service. Thank you for your service. I definitely will comeback . Thank you for your service. I definitely will comeback . More

They wanted to charge me 3% for cc. Ridiculous policy. It is the cost of doing business. Ridiculous policy. It is the cost of doing business. More

Jeff at the service department gave me probably the best experience I’ve had at any dealership! He took the initiative to figure out the problem I had with my car and a clear plan and estimate to get my ca experience I’ve had at any dealership! He took the initiative to figure out the problem I had with my car and a clear plan and estimate to get my car done right. Jeff and the rest of the service team really exceeded my expectations! Appreciate the great customer service Jeff has provided. Will definitely recommend. Thanks! More

The employees were very helpful. They have the Best customer service ever. Thank you for your service. They have the Best customer service ever. Thank you for your service. More

They were attentive and fixed the problem. I am grateful! Doug and Riley were of great help! Thanks to the service team! I am grateful! Doug and Riley were of great help! Thanks to the service team! More

I didn’t get the service that I paid for. I spent over $2500 and did not get all the services performed that were required. When I brought it up to the service write they said sorry and gave I spent over $2500 and did not get all the services performed that were required. When I brought it up to the service write they said sorry and gave me car wash coupons. I would like a call back from a manager. More

Thanks to a fresh and inviting face and approach given to me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was sa me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was satisfied. He explained my service which put a smile on my face. He didn’t yurn me away and told me to go somewhere else. Thank you. Thank you Thank you! Alice Stanley 2018 VW Tiguan. More

Initially, I had concerns about some of my car's problems & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at l & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at length, for the breakdown/delay in responding to my car's problem. At another time, the Service Manager, also apologized to me. I was very impressed by that & felt my satisfaction was extremely important to the VW Dealership...Thank you. More