Bud Clary Auburn Volkswagen

My service writer was thorough friendly and extremely helpful. While waiting talked to a few salesman and they were pleasant as well. Also had a chance to chat with Dan G. Which is always great. Good gro helpful. While waiting talked to a few salesman and they were pleasant as well. Also had a chance to chat with Dan G. Which is always great. Good group of folks who care about their customers. More

As long as I have been dealing with this dealership for service and maintenance it really sucks that you all take advantage of your customers the way you do. I came in intending on getting my oil changed a service and maintenance it really sucks that you all take advantage of your customers the way you do. I came in intending on getting my oil changed and wanted to look at a set of brakes for my front tires. I was quoted $850 for the “average” price by a gentleman by the name of Bailey and despite just wanting to get the little things I already had planned taken care of I had a million other things brought to me that were extremely overwhelming. When it was all said and done I was charged right at about $3000 for services that I don’t even know about. It truly sucks because I immediately had a FRIEND that cared tell me I could’ve gone to several other facilities to buy brakes for less than 50 bucks and he would’ve installed them for free. I can easily say I will not be returning. More

friendly, helpful, but on the high side regarding price. booking on line was easy to use booking on line was easy to use More

Prompt service, good communication, quickly. diagnosed the problem with my vehicle and resolved it to my satisfaction. diagnosed the problem with my vehicle and resolved it to my satisfaction. More

Took it in- Jeff said they could see it the same day- I went 5 days at a time without ZERO calls- hardest company to actually talk to someone- took 14 days to fix a car that only needed to replace a $90 ho went 5 days at a time without ZERO calls- hardest company to actually talk to someone- took 14 days to fix a car that only needed to replace a $90 hose. I’ve been here before and my experience was great. That was a couple years ago. Not sure what happened More

Very friendly, oil change done in good time. Let me know what needed to be done in the future Let me know what needed to be done in the future More

I didnt work with the sales department but the service department and Jeff really helped with my car and he even diagnosed a recall that I wasn't even aware of and got it taken care of same day! I was abl department and Jeff really helped with my car and he even diagnosed a recall that I wasn't even aware of and got it taken care of same day! I was able to work with the parts department and get my new key ordered but unfortunately I was the one that had to call in to check in on my key, no one bothered to call and inform me they had recieved it (like they told me they would) Hoping they will have better communication with customers about parts in the future. More

Service was fast easy and painless! Will come back for my next oil change, thanks! Will come back for my next oil change, thanks! More

I was so pleased with the level of service I received from Lyndsey! She was fantastic!! from Lyndsey! She was fantastic!! More

Come if you want your car to leave worse than it came in. Worst service Worst service More