Bud Clary Auburn Volkswagen

I am a very happy customer and would like express my thanks to the entire team at Bob Clary Volkswagen! Especially to Gabriel Phillips. He was so helpful knowledgeable and polite provided excellent serv thanks to the entire team at Bob Clary Volkswagen! Especially to Gabriel Phillips. He was so helpful knowledgeable and polite provided excellent service. Addressed my concerns questions, and went over and above to help me select the perfect vehicle. A huge thank you to the whole team! Aniko V. More

I love my VW and hope it will be with me for another 147,000 mi. The Service Team @ Auburn VW is Excellent. 147,000 mi. The Service Team @ Auburn VW is Excellent. More

I drove off the lot in a new 2023 Tiguan, feeling 100 percent confident in my decision to purchase from Bud Clary Auburn Volkswagen. From start to finish, my whole experience was perfect. The team there percent confident in my decision to purchase from Bud Clary Auburn Volkswagen. From start to finish, my whole experience was perfect. The team there is absolutely incredible! We did not feel pressured, they were honest and forthcoming, and very personable. I worked with Michael, Kevin, and Loren through the journey of purchasing my vehicle, and I could not have asked for more incredible individuals to help me. I would recommend this dealership to anyone in the market to purchase a new vehicle. More

Pleasant staff, not pushy salesmen. Everyone worked together as a team. Made the car buying process smooth. Everyone worked together as a team. Made the car buying process smooth. More

We had a wonderful experience buying an Atlas today. Ryan Dickinson, Kevin and Loren were great to work with. They were knowledgeable, helpful, thoughtful, honest and enjoyable to work with. They treate Ryan Dickinson, Kevin and Loren were great to work with. They were knowledgeable, helpful, thoughtful, honest and enjoyable to work with. They treated us like family! Anyone who wants to be treated well and have a stress free car buying experience we highly recommend them. More

Went in for an oil change 5/25 before the holiday weekend, the drain plug wasn’t seated in the oil pan and I leaked out almost two quarts of oil in my driveway, I had to cancel my trip in order to re weekend, the drain plug wasn’t seated in the oil pan and I leaked out almost two quarts of oil in my driveway, I had to cancel my trip in order to resolve this and spent almost two hours waiting on Thursday due to lack of staffing. This has been the second major issue I’ve had here since March More

I have always been satisfied working with auburn Volkswagen and they’ve always given me outstanding service. It hasn’t been such a pleasure my most recent times bringing my car in. It seems to b Volkswagen and they’ve always given me outstanding service. It hasn’t been such a pleasure my most recent times bringing my car in. It seems to be more of an inconvenience than anything. Not that taken care of feeling the old AVW use to give me. More

I called several times and was put into voicemail with no human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callba human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callback. Called again talk to the front desk and they patched me to service and got things going. More

Serious lack of communication. Really poor customer service. Over priced. Bad experience. Won't return. Really poor customer service. Over priced. Bad experience. Won't return. More

The dealership was well organized but they seem to have a shortage of staff . Which is puzzling because before Bud Cleary took over they didn’t have these shortages. The staff that were there were polite and shortage of staff . Which is puzzling because before Bud Cleary took over they didn’t have these shortages. The staff that were there were polite and helpful . I will take my car there for the next service. By then they’ll have the wrinkles ironed out. More