Bud Clary Auburn Volkswagen

Michael Charrey and Kevin Bender listened to my reasons for car hunting. The 2023 Jetta SE matched my commute needs. The sales deal was straightforward with NO markups of any kind. In fact I received a 50 for car hunting. The 2023 Jetta SE matched my commute needs. The sales deal was straightforward with NO markups of any kind. In fact I received a 500.00 law enforcement incentive. After 130 miles my new Jetta is getting 46.1 mpg. The car is quiet and rides smoothly over Tacoma's many pot holes. No CVT here but an 8 speed automatic Tritronic transmission made in Japan. My Jetta was assembled in Mexico. Bud Clary sells you a solid car without the wheeling and dealing and wait lists and markups. Their staff is friendly and professional. Thank you. More

Was told of door recall. Was told parts were there and brought car in. No loaner available, so even though I was farther than 10 miles, they drove me home. What was suppos Was told parts were there and brought car in. No loaner available, so even though I was farther than 10 miles, they drove me home. What was supposed to be a quick fix ended up leaving me without a car for four days. Really poor communication. Had to call to find out status. Now told they didn't have parts after they told me they had parts and bring car in. This is the first dealer that I have dealt with that didn't have loaners, particularly since it was a recall. I may have made a mistake getting a VW. More

Great service, they were short staffed so less responsive than normal but otherwise they were thorough and did a good job than normal but otherwise they were thorough and did a good job More

It seems pretty cheesy to me to charge customers the 3% charge card fee. Never had that happen at any other business. charge card fee. Never had that happen at any other business. More

Our sales person was very helpful and nice. We would shop for our next Volkswagen here. We would shop for our next Volkswagen here. More

Great service and the staff went above and beyond to make sure I had same day service. sure I had same day service. More

Patrick was very helpful in helping me find a reliable car. The whole office was very friendly and welcoming. Brandon was very helpful as well in trying to get me the best deal possible. Thank you! car. The whole office was very friendly and welcoming. Brandon was very helpful as well in trying to get me the best deal possible. Thank you! More

Good service. But it would be nice to have a reasonable estimate of how long the service will take so you don’t end up wasting a whole day waiting around bc the or But it would be nice to have a reasonable estimate of how long the service will take so you don’t end up wasting a whole day waiting around bc the original estimate was “about 2 hours.” More

I took my 2015 Eos And because I was concerned about the roof, and I was told by Larson Volkswagen that they had no technicians and this was the closest place. While I had to drive in from Tacoma, I'm glad roof, and I was told by Larson Volkswagen that they had no technicians and this was the closest place. While I had to drive in from Tacoma, I'm glad because the Service advisors were great, it was done much sooner than promised, and they even vacuumed it and washed it for me. I would highly recommend them to any Volkswagen owners looking for service or to buy a new car! More

Maddie our sales rep was great! She was super knowledgeable and zero pressure. I’d recommend the sales team at Bud Clary to anyone looking to buy a Volkswagen. Our experience couldn She was super knowledgeable and zero pressure. I’d recommend the sales team at Bud Clary to anyone looking to buy a Volkswagen. Our experience couldn’t have been more smooth. More