Bud Clary Auburn Hyundai

Thank you to everyone here but especially Richard! He made buying a car so easy and painless! Everyone who helped us made us feel so welcomed and comfortable. They took their time and explained everyt He made buying a car so easy and painless! Everyone who helped us made us feel so welcomed and comfortable. They took their time and explained everything and answered any and all our questions! We highly recommend this place if you’re looking to buy a vehicle. And whenever we’re ready for another one we will definitely be going back! More

Did not have a good experience at all with Bud Clary Auburn Hyundai. It began with them rescheduling my appointment without an explanation, forcing me to set a new appointment. When day finally came, th Auburn Hyundai. It began with them rescheduling my appointment without an explanation, forcing me to set a new appointment. When day finally came, the parking lot was packed and finding out where to go and where to park was a major hassle. If you make a wrong turn, you don't have enough room to turn around. In the e-mail, they list where to go, but none of it is labeled at the site so it's meaningless. The main hiccup was reserving a shuttle and then getting forgotten about. I live less than 10 minutes away and had other things to do. They not only forgot about me, after waiting 45 minutes past the time I was supposed to be picked up, when I went to check in again, they left to "check on that shuttle" and disappeared, then failled to find me another ride. Then they told me my car would be ready in about 25 minutes. Another 45 minutes later of draining my phone battery in their waiting area, they approach me to tell me my car was ready. They didn't even go over the diagnostics with me (although I'm sure they sensed I was not happy and wouldn't dare try to upsell me). When I asked if there was any kind of "Sorry we forgot about you discount," they flatly told me no and didn't make any effort to apologize or find someone who could help. They didn't appear at all concerned about my situation or losing a customer, but their indifference told me everything I need to know. I will not be returning. I'll go to Hyundai in Auburn. The person assigned to help me was Adrian, although it was the person standing next to Adrian I dealt with the most. Neither were helpful. More

There were some confusion in the beginning but they made it all work out so I was very pleased when I left thanks it all work out so I was very pleased when I left thanks More

We were pleased with Bradley in our search and purchase of our Venue. He was most helpful and a pleasure to work with. of our Venue. He was most helpful and a pleasure to work with. More

Working with D'Angelo was a breeze. He made everything easy. We set up a time to come test drive a Palisade they had in stock, it went well, happened to be exactly what I wanted. I test He made everything easy. We set up a time to come test drive a Palisade they had in stock, it went well, happened to be exactly what I wanted. I test drove with him, and then he let me take it home and play around with it a bit. When I got back I let him know I wouldn't be paying over MSRP due to another close by dealership charging MSRP, and he worked it out to have me only pay MSRP. I had my 2 children with me and he made sure they were taken care of as well. More

Such a slime place, please don’t waste your time. My parents arranged to see a vehicle and booked a hotel room and drove 7+ hours to see this vehicle. They talked in detail about a trade-in, and my pare parents arranged to see a vehicle and booked a hotel room and drove 7+ hours to see this vehicle. They talked in detail about a trade-in, and my parents offered to pay a deposit on the vehicle in order to make sure it would still be there when they arrived. They were told “don’t worry about it, it’ll for sure still be here”. After all that driving it wasn’t until they made it to their hotel room late the evening before that they were sent a text saying the vehicle was sold. Such a waste of time, money, and energy. Just incredibly poor customer service, very disappointing. More

They always exceed my expectations, give me a fair deal, proactively advise extra service that they recommend be done but do not push me to buy or repair anything that doesn't seem in my best interest to ha proactively advise extra service that they recommend be done but do not push me to buy or repair anything that doesn't seem in my best interest to have them provide. More

Timely, polite, concerned about safety, work together on getting things done Don't get too wordy with my praise - it is rapidly getting annoying - BLAH! getting things done Don't get too wordy with my praise - it is rapidly getting annoying - BLAH! More

Every transaction we have had with Auburn Hyundai has been amazing. Five stars for sure. We bought new and there was a small couple of scratches on the car that were fixed perfectly. They call and fol been amazing. Five stars for sure. We bought new and there was a small couple of scratches on the car that were fixed perfectly. They call and follow up with appointments when needed and treat me like gold. More