Bud Clary Auburn Chrysler Dodge Jeep Ram
Auburn, WA
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Tom Matson really ihas a great service department I was treated very good and would highly recommend Tom Matson to anyone. The sales department was very nice and helpful. They all give 100% to their c I was treated very good and would highly recommend Tom Matson to anyone. The sales department was very nice and helpful. They all give 100% to their customers More
Awesome experience This was a very painless buying experience compared to my last car purchase 10 years ago at another car dealer in California. Bought the Mango Tango c This was a very painless buying experience compared to my last car purchase 10 years ago at another car dealer in California. Bought the Mango Tango color Jeep Cherokee Trailhawk from Rory. He was very helpful and knowledgeable. More
Excellent customer service by Chuck in your service dept. I have had my Ram in for service several times, both for repairs and maintinance. I always ask for Chuck in service because of his knowledge and exper I have had my Ram in for service several times, both for repairs and maintinance. I always ask for Chuck in service because of his knowledge and expertise in handling my needs. He goes out of his way to make sure I am taken care of. I have even referred a friend to Chuck and he is now a Tom Matson Dodge customer. Thank you Tom Matson Dodge and Chuck for everything. More
First time buyer experience I bought my first new car at this dealership! My sales associate Justin was extremely knowledgeable, patient, friendly and easy to get along with. I d I bought my first new car at this dealership! My sales associate Justin was extremely knowledgeable, patient, friendly and easy to get along with. I did not feel rushed into purchasing and received a great deal on price and financing. Brian worked hard to get me a great rate and I am extremely happy with my purchase! More
Excellent service They made my first time buying a car very easy and were more than helpful answering any questions or concerns I had. They put me very much at ease fro They made my first time buying a car very easy and were more than helpful answering any questions or concerns I had. They put me very much at ease from the moment I walked in and were very friendly. More
The best buying experience I've ever had! It was my utmost pleasure in buying a new vehicle from Tom Matson Dodge. From the moment I stepped foot on the lot I was treated very nice by a profes It was my utmost pleasure in buying a new vehicle from Tom Matson Dodge. From the moment I stepped foot on the lot I was treated very nice by a professional staff. The transaction went very smoothly. I dealt with Mr. Wolf Davis and he had a very professional demeanor! He wasn't rude or pushy. He explained everything to me and answered all my questions very competently. I will definitely do business with them again and recommend them to family and friends! More
One of the smoothest buying experiences I've ever had. It's likely that past experience buying vehicles (regardless of where) and being upfront and direct with this sales person about what I wanted (otherw It's likely that past experience buying vehicles (regardless of where) and being upfront and direct with this sales person about what I wanted (otherwise I'd be gone) set the stage. In any case, I was clear about what I wanted and that's what I got. Along the way I was treated very well, given all the information I requested, and I had a very smooth buying experience... more so than I expected. One of the reasons I looked at Matson was that a coworker gave a strong recommendation. Since I bought a vehicle and have not yet had a vehicle serviced at Matson, I felt I could not give ratings to customer service and quality of work in this review since I associate those two categories with the service department. More
Michael was rude. Never will I return again. He was nice at first, but when I told him I wanted a black car, not the dark blue car he showed me, he got an attitude. They ending up bringing in a black truck at first, but when I told him I wanted a black car, not the dark blue car he showed me, he got an attitude. They ending up bringing in a black truck like I asked but it was totally different model. Michael tried to argue with me until I pulled up the blue truck on my phone. Also spoke to the manage Brian, who was just as rude as Michael. It was such a horrible experience. I will never buy from Tom Matson again. More
I recently purchased a new Jeep Wrangler from Rory at Tom Matson. He is the reason I ended up buying from them. If it weren't for his professional and friendly approach I probably would of purchased from a Matson. He is the reason I ended up buying from them. If it weren't for his professional and friendly approach I probably would of purchased from a competitor. More
Stupid experience. I cant even begin to say. I when there because I wanted to look into a car that they have on sale. I wanted to tradein my 2011 Altima worth like 14000 on kbb if I were to sell it on my own because I wanted to look into a car that they have on sale. I wanted to tradein my 2011 Altima worth like 14000 on kbb if I were to sell it on my own and tradein value is 12000. However, the silly salesman offered only 7000 for trade in. He begin to tell me about what stupid whole sale and whatever sale nonsense to try to justify why my car was worth so low. More