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Bud Clary Auburn Chrysler Dodge Jeep Ram
Auburn, WA
457 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 457 reviews
September 25, 2014
First time buyer experience I bought my first new car at this dealership! My sales associate Justin was extremely knowledgeable, patient, friendly and easy to get along with. I d I bought my first new car at this dealership! My sales associate Justin was extremely knowledgeable, patient, friendly and easy to get along with. I did not feel rushed into purchasing and received a great deal on price and financing. Brian worked hard to get me a great rate and I am extremely happy with my purchase! More
by amy.barber.77736
Employees Worked With
Trish, via email, Justin Acevedo
September 19, 2014
Excellent service They made my first time buying a car very easy and were more than helpful answering any questions or concerns I had. They put me very much at ease fro They made my first time buying a car very easy and were more than helpful answering any questions or concerns I had. They put me very much at ease from the moment I walked in and were very friendly. More
by emilymarie
August 25, 2014
The best buying experience I've ever had! It was my utmost pleasure in buying a new vehicle from Tom Matson Dodge. From the moment I stepped foot on the lot I was treated very nice by a profes It was my utmost pleasure in buying a new vehicle from Tom Matson Dodge. From the moment I stepped foot on the lot I was treated very nice by a professional staff. The transaction went very smoothly. I dealt with Mr. Wolf Davis and he had a very professional demeanor! He wasn't rude or pushy. He explained everything to me and answered all my questions very competently. I will definitely do business with them again and recommend them to family and friends! More
by fireman19
Employees Worked With
Mr. Wolf Davis and Brian from Financing
July 26, 2014
One of the smoothest buying experiences I've ever had. It's likely that past experience buying vehicles (regardless of where) and being upfront and direct with this sales person about what I wanted (otherw It's likely that past experience buying vehicles (regardless of where) and being upfront and direct with this sales person about what I wanted (otherwise I'd be gone) set the stage. In any case, I was clear about what I wanted and that's what I got. Along the way I was treated very well, given all the information I requested, and I had a very smooth buying experience... more so than I expected. One of the reasons I looked at Matson was that a coworker gave a strong recommendation. Since I bought a vehicle and have not yet had a vehicle serviced at Matson, I felt I could not give ratings to customer service and quality of work in this review since I associate those two categories with the service department. More
by bluntbuyer
Employees Worked With
Vinny
March 02, 2014
Michael was rude. Never will I return again. He was nice at first, but when I told him I wanted a black car, not the dark blue car he showed me, he got an attitude. They ending up bringing in a black truck at first, but when I told him I wanted a black car, not the dark blue car he showed me, he got an attitude. They ending up bringing in a black truck like I asked but it was totally different model. Michael tried to argue with me until I pulled up the blue truck on my phone. Also spoke to the manage Brian, who was just as rude as Michael. It was such a horrible experience. I will never buy from Tom Matson again. More
by Sgillespie
Employees Worked With
Michael
November 26, 2013
I recently purchased a new Jeep Wrangler from Rory at Tom Matson. He is the reason I ended up buying from them. If it weren't for his professional and friendly approach I probably would of purchased from a Matson. He is the reason I ended up buying from them. If it weren't for his professional and friendly approach I probably would of purchased from a competitor. More
by suewallace333
Employees Worked With
Rory Seibert, Rory Siebert
May 04, 2013
Stupid experience. I cant even begin to say. I when there because I wanted to look into a car that they have on sale. I wanted to tradein my 2011 Altima worth like 14000 on kbb if I were to sell it on my own because I wanted to look into a car that they have on sale. I wanted to tradein my 2011 Altima worth like 14000 on kbb if I were to sell it on my own and tradein value is 12000. However, the silly salesman offered only 7000 for trade in. He begin to tell me about what stupid whole sale and whatever sale nonsense to try to justify why my car was worth so low. More
by thecarmaniac
Employees Worked With
V. Russo
January 24, 2013
Picture a sleaziest car salesman, then multiply it by 10, and you still will be surprised. God, it was truly horrible. To the point that a young trainee there apologized (when we were 1 on 1) a few times for and you still will be surprised. God, it was truly horrible. To the point that a young trainee there apologized (when we were 1 on 1) a few times for his “professional mentor” Darryl. Stay away from this place, at least until Darryl is there, unless you enjoy a guy with IQ of a squirrel playing “I know it all” in front of you. Just to clarify, I am a mid-age IT professional making $160K per year, and I came there to buy a brand new $50K SUV for cash. More
by anna-pak
Employees Worked With
Darryl
October 15, 2012
Sales people are great. But, somebody thinks the service dept is a gold mine and that customers are stupid and will put up with anything. Why would anyone want to pay double for service, really. Slipshod dept is a gold mine and that customers are stupid and will put up with anything. Why would anyone want to pay double for service, really. Slipshod work and excessively expensive both in parts and labor. I checked around and found on average Matson charges nearly double for parts. I wont be serviced there ever again. More
by Doug9687
Employees Worked With
Service
October 14, 2012
I have purchased two vehicles through Daniel Schneider. I have been extremely pleased with dealing with Daniel. He is professional,not pushy, answers all of your questions and overall is a great person to de have been extremely pleased with dealing with Daniel. He is professional,not pushy, answers all of your questions and overall is a great person to deal with. We recently purchased a new car through Daniel and my wife and myself could not be more pleased. I would HIGHLY recommend, to all of my friends, if they are looking for a new or used car to contact Daniel. More
by allenrw
Employees Worked With
Daniel Schneider, Dan Schneider
