Bud Clary Auburn Chrysler Dodge Jeep Ram

Oil change/tire rotation and recalls I was pleased with the service on my truck and with their customer service. There's a nice waiting area and snack/coffee cafe and they have a shuttle I was pleased with the service on my truck and with their customer service. There's a nice waiting area and snack/coffee cafe and they have a shuttle which I used to be dropped off and picked up to return for my vehicle. Mark was great in the service department. My lug nut key was missing, so my tires weren't able to be rotated but the rotation cost was deducted from my quote, and I was given a car wash voucher. My overall experience was very comfortable, and I felt I could trust them. More

Worst ever DO NOT GO HERE!!! GO READ YELP REVIEWS. I have never ever in my life been treated so poorly when shopping for a car- WORST PLACE EVER!!! Within thre DO NOT GO HERE!!! GO READ YELP REVIEWS. I have never ever in my life been treated so poorly when shopping for a car- WORST PLACE EVER!!! Within three minutes of arriving we were basically told to f*xx off by their team of "salesmen". And don't you go and think as an unhappy customer that you can go to anyone to complain because they are all in the small man brigade together. I am shocked more than I have ever EVER been with customer service. UN. REAL. Sad for them because we were ready to pay cash and drive it off the lot. Appalled. Pretty sure this place is a front for money laundering or illegal activity because there is NO WAY they could sell a car acting the way they do. I'm shocked they are still in business. No wait, actually if you really hate someone a good way to get revenge on them is to send them here to buy a car. Hilarious! More

Excellent Dealer: Set an Appointment w/ Michael Sherman Everyone we dealt with at Tom Matson Chrysler Jeep Dodge were very warm, friendly, and knowledgeable. Our sales associate, Michael Sherman listened ca Everyone we dealt with at Tom Matson Chrysler Jeep Dodge were very warm, friendly, and knowledgeable. Our sales associate, Michael Sherman listened carefully to the options, wants, and concerns about the Dodge Journey we were interested in purchasing, Our final choice was a 2014 pre-owned dealer certified model that had a better option package for the value than the other new 2015 edition. All of questions and concerns were taken care of and we drove home in our new 2014 Dodge Journey. Great experience! More

Safety Recall From start to finish, this issue was taken care of professionally. When I arrived at the service department, I was greeted with a smile. Peter found From start to finish, this issue was taken care of professionally. When I arrived at the service department, I was greeted with a smile. Peter found my appointment and quickly checked me in. I had to leave the Jeep a bit longer than expected due to additional parts that were needed. Once the parts arrived, the repair was finished in no time at all. A very positive experience! More

recall and oil change It was easy to set up an appointment to have a recall taken care of and get an oil change. When I arrived, the rep couldn't find my appointment but p It was easy to set up an appointment to have a recall taken care of and get an oil change. When I arrived, the rep couldn't find my appointment but passed me over to Mark, who I had spoken to on the phone and he took care of it. The services were completed quickly. Another issue was found but Mark was able to include it with the recall so I'm just waiting for that part to come in. I really appreciated Mark's attention and help. He is professional, personable and knowledgeable. More

recall my experience at Tom Matson was good and done in a timely matter. There was a recall on my car and they fixed it quickly and oil change my experience at Tom Matson was good and done in a timely matter. There was a recall on my car and they fixed it quickly and oil change More