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Bud Clary Auburn Chrysler Dodge Jeep Ram
Auburn, WA
457 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 457 reviews
February 17, 2016
Great Service Felt like I they heard my needs and met them. Thanks for an unexpectedly nice experience. I look forward to working with you in the future. Felt like I they heard my needs and met them. Thanks for an unexpectedly nice experience. I look forward to working with you in the future. More
by Seammouse
Employees Worked With
Todd Fee
February 10, 2016
Amazing Knowledgeable Salesman-VERY FAST in & out the door! Went looking for a SAFE, used, affordable car, ONLY the 2nd dealership I went to. I was very tired, cold, and ONLY looked at and test drove 1 Used car Went looking for a SAFE, used, affordable car, ONLY the 2nd dealership I went to. I was very tired, cold, and ONLY looked at and test drove 1 Used car. Since I was so tired, I went home and slept on it, came back and decided I wanted this vehicle (didn't look at anything else). Todd had me in and out the door in no time. Felt educated about the vehicle I bought (NEVER thought I would EVER drive a Hyundai.......even better, my 16yr old daughter (about to get her license) TOTALLY LOVES IT TOO & APPROVED!! THANK YOU TODD FOR YOUR WONDERFUL SERVICE AND SHARING ALL OF YOUR KNOWLEDGE - WE ARE VERY HAPPY, EXITED, GRATEFUL and THANKFUL! THANK YOU FOR YOUR WONDERFUL SERVICE AND REPRESENTING BUD CLARY THE RIGHT WAY More
by esamani
Employees Worked With
Todd,
January 26, 2016
Couldn't be happier! I purchased a 2016 Dodge Journey Crossroad from Sam and the team at the Bud Clary Dodge dealership in Auburn. Incredible customer service, very knowl I purchased a 2016 Dodge Journey Crossroad from Sam and the team at the Bud Clary Dodge dealership in Auburn. Incredible customer service, very knowledgeable, and fair with my trade in! Sam knew everything about the vehicles I was interested in and gave me plenty of time to make my decision, not pushy at all! This was unlike any other car purchase I have made! Tom in finance had everything ready to go for us once we made our decision, making the transaction as smooth as possible! Not to mention he was just a stand up guy and worked hard to get us the best interest rate available! They have definitely earned our business for life! More
by melissamoran
Employees Worked With
Sam Rutherford, Tom McCreary
November 14, 2015
They stripped oil pan they are the only ones who removed the Very bad service I been having them do my oil changes on my Pacifica for six years this last time they changed it they stripped the oil pan tread to t Very bad service I been having them do my oil changes on my Pacifica for six years this last time they changed it they stripped the oil pan tread to the plug they try to say that after a while of removing plug it will strip because it has aluminum pan and he also said they torch the plug when installing it I did some reaserch and every mechanic and shops told me it will strip if torche I ask them to fix the problem and they just told me no ibecause it's aluminum pan so my advice don't service ur car here I will never be back to this place More
by Francisco G
Employees Worked With
Chris Gehlen, Eric Bell, Tom McCreary
November 14, 2015
Great customer service, prompt attention to my needs! Every time I come to Tom Matson for service on my vehicle I receive prompt attention. The service is quick and efficient. All their team members are Every time I come to Tom Matson for service on my vehicle I receive prompt attention. The service is quick and efficient. All their team members are friendly and smiling. This is a wonderful place to visit every few months to insure my vehicle is taken care of. More
by dohickey3
Employees Worked With
Dan Schneider, Ashley Smith
November 05, 2015
Oil change/tire rotation and recalls I was pleased with the service on my truck and with their customer service. There's a nice waiting area and snack/coffee cafe and they have a shuttle I was pleased with the service on my truck and with their customer service. There's a nice waiting area and snack/coffee cafe and they have a shuttle which I used to be dropped off and picked up to return for my vehicle. Mark was great in the service department. My lug nut key was missing, so my tires weren't able to be rotated but the rotation cost was deducted from my quote, and I was given a car wash voucher. My overall experience was very comfortable, and I felt I could trust them. More
by Brenda
Employees Worked With
Mark at the service counter
October 18, 2015
Worst ever DO NOT GO HERE!!! GO READ YELP REVIEWS. I have never ever in my life been treated so poorly when shopping for a car- WORST PLACE EVER!!! Within thre DO NOT GO HERE!!! GO READ YELP REVIEWS. I have never ever in my life been treated so poorly when shopping for a car- WORST PLACE EVER!!! Within three minutes of arriving we were basically told to f*xx off by their team of "salesmen". And don't you go and think as an unhappy customer that you can go to anyone to complain because they are all in the small man brigade together. I am shocked more than I have ever EVER been with customer service. UN. REAL. Sad for them because we were ready to pay cash and drive it off the lot. Appalled. Pretty sure this place is a front for money laundering or illegal activity because there is NO WAY they could sell a car acting the way they do. I'm shocked they are still in business. No wait, actually if you really hate someone a good way to get revenge on them is to send them here to buy a car. Hilarious! More
by newcarevery3years
Employees Worked With
Two there men, didn't get their names. There were THREE that were absolutely RUDE. I'm still shocked!, Tom McCreary
October 17, 2015
Excellent Dealer: Set an Appointment w/ Michael Sherman Everyone we dealt with at Tom Matson Chrysler Jeep Dodge were very warm, friendly, and knowledgeable. Our sales associate, Michael Sherman listened ca Everyone we dealt with at Tom Matson Chrysler Jeep Dodge were very warm, friendly, and knowledgeable. Our sales associate, Michael Sherman listened carefully to the options, wants, and concerns about the Dodge Journey we were interested in purchasing, Our final choice was a 2014 pre-owned dealer certified model that had a better option package for the value than the other new 2015 edition. All of questions and concerns were taken care of and we drove home in our new 2014 Dodge Journey. Great experience! More
by KentBoys
Employees Worked With
Bob Wuensch, Emily Brunton, Michael "Mike" Shearman
October 01, 2015
Safety Recall From start to finish, this issue was taken care of professionally. When I arrived at the service department, I was greeted with a smile. Peter found From start to finish, this issue was taken care of professionally. When I arrived at the service department, I was greeted with a smile. Peter found my appointment and quickly checked me in. I had to leave the Jeep a bit longer than expected due to additional parts that were needed. Once the parts arrived, the repair was finished in no time at all. A very positive experience! More
by kjames999
Employees Worked With
Peter Fernandez
August 31, 2015
recall and oil change It was easy to set up an appointment to have a recall taken care of and get an oil change. When I arrived, the rep couldn't find my appointment but p It was easy to set up an appointment to have a recall taken care of and get an oil change. When I arrived, the rep couldn't find my appointment but passed me over to Mark, who I had spoken to on the phone and he took care of it. The services were completed quickly. Another issue was found but Mark was able to include it with the recall so I'm just waiting for that part to come in. I really appreciated Mark's attention and help. He is professional, personable and knowledgeable. More
by jeep/c/z
Employees Worked With
Mark Garner
