Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bud Clary Auburn Chrysler Dodge Jeep Ram
Auburn, WA
460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 460 reviews
March 04, 2016
Happy car owner The car I wanted to look at was front and center waiting for me when I got there. The salesman was very attentive and treated me with respect. Over al The car I wanted to look at was front and center waiting for me when I got there. The salesman was very attentive and treated me with respect. Over all, I am very pleased ??! More
by Lil'imp3
Employees Worked With
James Wilson, Bob-finance
February 21, 2016
Outstanding! Hyundai Tucson If you're looking to buy a car from this dealership, ask for James Wilson. He is by far the most honest & educated car salesman we have encountered si If you're looking to buy a car from this dealership, ask for James Wilson. He is by far the most honest & educated car salesman we have encountered since we started looking for a minisize suv. The car was ready for viewing when we got there. We love our car & both looking at trading our second car for a bigger SUV. Who do you think we're going to next time? Yes! James Wilson it is! We were blessed every second we spent with this man. He didnt say, but we know Gods child by the way he carried himself. Thank you James! More
by Elsie2016
Employees Worked With
James Wilson
February 18, 2016
very good The moment walking in we were scared because of another experience with a dealership but James Wilson was so good to us he helped us understand everyt The moment walking in we were scared because of another experience with a dealership but James Wilson was so good to us he helped us understand everything was amazingly patient with us friendly and funny all in 1 he was an outstanding person thank you so much for making this scary process easy for us thanks James take care More
by israel lopez
Employees Worked With
James Wilson
February 17, 2016
Great Service Felt like I they heard my needs and met them. Thanks for an unexpectedly nice experience. I look forward to working with you in the future. Felt like I they heard my needs and met them. Thanks for an unexpectedly nice experience. I look forward to working with you in the future. More
by Seammouse
Employees Worked With
Todd Fee
February 10, 2016
Amazing Knowledgeable Salesman-VERY FAST in & out the door! Went looking for a SAFE, used, affordable car, ONLY the 2nd dealership I went to. I was very tired, cold, and ONLY looked at and test drove 1 Used car Went looking for a SAFE, used, affordable car, ONLY the 2nd dealership I went to. I was very tired, cold, and ONLY looked at and test drove 1 Used car. Since I was so tired, I went home and slept on it, came back and decided I wanted this vehicle (didn't look at anything else). Todd had me in and out the door in no time. Felt educated about the vehicle I bought (NEVER thought I would EVER drive a Hyundai.......even better, my 16yr old daughter (about to get her license) TOTALLY LOVES IT TOO & APPROVED!! THANK YOU TODD FOR YOUR WONDERFUL SERVICE AND SHARING ALL OF YOUR KNOWLEDGE - WE ARE VERY HAPPY, EXITED, GRATEFUL and THANKFUL! THANK YOU FOR YOUR WONDERFUL SERVICE AND REPRESENTING BUD CLARY THE RIGHT WAY More
by esamani
Employees Worked With
Todd,
January 26, 2016
Couldn't be happier! I purchased a 2016 Dodge Journey Crossroad from Sam and the team at the Bud Clary Dodge dealership in Auburn. Incredible customer service, very knowl I purchased a 2016 Dodge Journey Crossroad from Sam and the team at the Bud Clary Dodge dealership in Auburn. Incredible customer service, very knowledgeable, and fair with my trade in! Sam knew everything about the vehicles I was interested in and gave me plenty of time to make my decision, not pushy at all! This was unlike any other car purchase I have made! Tom in finance had everything ready to go for us once we made our decision, making the transaction as smooth as possible! Not to mention he was just a stand up guy and worked hard to get us the best interest rate available! They have definitely earned our business for life! More
by melissamoran
Employees Worked With
Sam Rutherford, Tom McCreary
November 14, 2015
They stripped oil pan they are the only ones who removed the Very bad service I been having them do my oil changes on my Pacifica for six years this last time they changed it they stripped the oil pan tread to t Very bad service I been having them do my oil changes on my Pacifica for six years this last time they changed it they stripped the oil pan tread to the plug they try to say that after a while of removing plug it will strip because it has aluminum pan and he also said they torch the plug when installing it I did some reaserch and every mechanic and shops told me it will strip if torche I ask them to fix the problem and they just told me no ibecause it's aluminum pan so my advice don't service ur car here I will never be back to this place More
by Francisco G
Employees Worked With
Chris Gehlen, Eric Bell, Tom McCreary
November 14, 2015
Great customer service, prompt attention to my needs! Every time I come to Tom Matson for service on my vehicle I receive prompt attention. The service is quick and efficient. All their team members are Every time I come to Tom Matson for service on my vehicle I receive prompt attention. The service is quick and efficient. All their team members are friendly and smiling. This is a wonderful place to visit every few months to insure my vehicle is taken care of. More
by dohickey3
Employees Worked With
Dan Schneider, Ashley Smith
November 05, 2015
Oil change/tire rotation and recalls I was pleased with the service on my truck and with their customer service. There's a nice waiting area and snack/coffee cafe and they have a shuttle I was pleased with the service on my truck and with their customer service. There's a nice waiting area and snack/coffee cafe and they have a shuttle which I used to be dropped off and picked up to return for my vehicle. Mark was great in the service department. My lug nut key was missing, so my tires weren't able to be rotated but the rotation cost was deducted from my quote, and I was given a car wash voucher. My overall experience was very comfortable, and I felt I could trust them. More
by Brenda
Employees Worked With
Mark at the service counter
October 18, 2015
Worst ever DO NOT GO HERE!!! GO READ YELP REVIEWS. I have never ever in my life been treated so poorly when shopping for a car- WORST PLACE EVER!!! Within thre DO NOT GO HERE!!! GO READ YELP REVIEWS. I have never ever in my life been treated so poorly when shopping for a car- WORST PLACE EVER!!! Within three minutes of arriving we were basically told to f*xx off by their team of "salesmen". And don't you go and think as an unhappy customer that you can go to anyone to complain because they are all in the small man brigade together. I am shocked more than I have ever EVER been with customer service. UN. REAL. Sad for them because we were ready to pay cash and drive it off the lot. Appalled. Pretty sure this place is a front for money laundering or illegal activity because there is NO WAY they could sell a car acting the way they do. I'm shocked they are still in business. No wait, actually if you really hate someone a good way to get revenge on them is to send them here to buy a car. Hilarious! More
by newcarevery3years
Employees Worked With
Two there men, didn't get their names. There were THREE that were absolutely RUDE. I'm still shocked!, Tom McCreary
