Bud Clary Auburn Chrysler Dodge Jeep Ram

It was a great experience Kyle Hwang Was very professional and gave us great customer service. We found exactly what we were looking for. Thank you very much Ghassan Shakir Kyle Hwang Was very professional and gave us great customer service. We found exactly what we were looking for. Thank you very much Ghassan Shakir More

Excellent experience Calvin Duncan made me an appointment after he connected with me on line. I have visited 4 Jeep Dealerships (including one in Tucson). I had done a lo Calvin Duncan made me an appointment after he connected with me on line. I have visited 4 Jeep Dealerships (including one in Tucson). I had done a lot of reading about the different models and packages. Calvin was by far the most knowledgeable about the Compass models. I wanted a specific model with specific packages and he found it right away. He also personally took me to pick up the Jeep. I was impressed by his personal attention and especially his knowledge. More

Overall satisfied excellent When I approach mr Perez he listen to my concern and he attended to my needs. He clearly tell me when the loner is available he will let me. When I approach mr Perez he listen to my concern and he attended to my needs. He clearly tell me when the loner is available he will let me. More

excellent and continuous help even after my purchase We had no plans of buying a new jeep that day we went to Bud Clary. We were there for an estimate for repairs on an old (2006) jeep but we thought of We had no plans of buying a new jeep that day we went to Bud Clary. We were there for an estimate for repairs on an old (2006) jeep but we thought of looking at a new one instead. Daniel was very helpful, friendly, accommodating, courteous and very patient with my husband and me. I told him that at my age, I was not too open to new technology and too much changes but he promised that if I have any questions I can always come back. He kept his word and he is always there to answer my questions or show me how certain things work. More

Truely Stress Free I have reached that golden age of 76 and this is the FIRST time buying a new vehicle (Subaru Outback) that it was actually 'Stress Free'. Its not oft I have reached that golden age of 76 and this is the FIRST time buying a new vehicle (Subaru Outback) that it was actually 'Stress Free'. Its not often that the catch phrase for something actually turned out to be true. I want to take this opportunity to thank the staff for living up to there name. Our sales representative Brian made it one of the most enjoyable trips to a car dealership I have ever experienced. I look forward to testing the service department to see if they also live up to the 'Stress Free' experience. More

No pressure, professional & friendly sales! I took an unorthodox approach to shopping for my Jeep and Kyle was friendly, patient, accommodating and very responsive to my many requests. I definit I took an unorthodox approach to shopping for my Jeep and Kyle was friendly, patient, accommodating and very responsive to my many requests. I definitely felt supported and when it came down to two vehicles at two different dealerships, I went with the person I felt provided the best service (who also btw gave me the most competitive price). Would definitely work with Kyle again! More

fuel pump replacement Great service. Had to bring the truck in twice because there was no courtesy vehicle available. That was somewhat of a disappointment. I gave it 3 sta Great service. Had to bring the truck in twice because there was no courtesy vehicle available. That was somewhat of a disappointment. I gave it 3 stars overall due to having to make 2 trips and getting rides back and forth. When a you purchase a 50,000 truck, a vehicle should be provided when repairs are needed, especially when it is warranty work. More

Worst Experience’s The Worst Customer Service Ever. Robert In the Service department is awful these guys have no customer service skills once so ever. It’s bad when you The Worst Customer Service Ever. Robert In the Service department is awful these guys have no customer service skills once so ever. It’s bad when you take your car in not trusting your dealership. More

CRIMINAL RIP OFF Here is what happened to me Lothar Gauf - Auburn My Jeep Cherokee in good shape had an electrical problem and I brought it to Bud Clary in Auburn f Here is what happened to me Lothar Gauf - Auburn My Jeep Cherokee in good shape had an electrical problem and I brought it to Bud Clary in Auburn for repair. The service manager Mr. Morgan told me know problem and could repair it I didn't hear anything for a couple of weeks and called, no one every called me back. I sent a number of emails without response, more than twenty phone calls. Finally another irresponsible service manger called me back with many unbelievable reasons after 5 months with my car. They still had no repair, no estimate and they had no clue what was wrong, they just guessed by swapping parts out. After eight months and more than 30 emails, they still did not know how to fix it, one cheap excuse after another and wanted me to pay $1380 for work that did not fix the issue. I had to threaten to take them to court to get my car back, and I told them that I would not pay one penny. Finally after 9 months and 3 days I got my car back without repair. Jeep dealership in Renton fixed the car in 3 days for $780, this shows how unreliable, dishonest, and worthless this company is. The most dishonest and incompetent is the service manager Charles Hart, only rip offs and excuses. I strongly suggest do not buy or take your car to this company for repair, they are just worthless and incompetent. The most disgusting for me was when I got the car fixed for $780 in 3 days and Bud Clary and had it for 9 months and got nothing done. Jeep owner Lothar Gauf - Auburn More

Car service The mechanic resolved the issues I’m having with the radio and navigation. Kudos to a job well done. The person assigned at the front desk Hyundai au The mechanic resolved the issues I’m having with the radio and navigation. Kudos to a job well done. The person assigned at the front desk Hyundai automotive needs a little smile when dealing with the customer. She’s too stiff to talk to. A little smile will help bring some aura to the place. More