Bud Clary Auburn Chrysler Dodge Jeep Ram

Okay i’ve had this review sitting in my drafts for long enough. I would give 1 star but can at least say i am happy they did the bare minimum of what was required by them. where to begin… 2 weeks after b enough. I would give 1 star but can at least say i am happy they did the bare minimum of what was required by them. where to begin… 2 weeks after buying a used car from here 3 different lights came on on our dash indicating there was something going on with our transmission. after leaving numerous voicemails and never getting a call back (because for some reason the only people who actually answer the phone never have any answers) i ended up having to be stern with them about our issue as it’s ONLY BEEN 2 WEEKS AND WE ARE HAVING TRANSMISSION ISSUES. So leading to us finally being directed to bring the car in, we were still left with no answers as to if they were covering the cost or how long it will be there for. a day and a half after leaving the car back at the dealership (and after multiple calls in to see if we could even afford the costs they haven’t disclosed to us) we finally get through to someone who tells us they will cover it and it will likely be there for a week and we are able to go in a pick up a loaner for the mean time (this is the only reason i’m giving 2 stars). well… we got the loaner and it’s doesn’t have any form of license plates??? or anything???? also squealing brakes??? low tire pressure light is on???? under a quarter tank of gas??? okay the gas whatever, but the lack of knowing if this car is even able to be driven on the road safely before just lending it to a customer?? literally insane the amount of unprofessionalism we have experienced throughout this whole process. i genuinely can’t wait for us to get our car back and just finally be done with them. ***UPDATE*** since we’ve had our car back within a week the same issue came back. they continue to put a band aid on the issue to get rid of us instead of actually fixing the transmission issues this car is having. we are paying for a warranty for a reason, not like it should matter considering we’ve only had the car for 3 MONTHS. i’m so over it. save yourself the time and DONT GO HERE. More

Service was quick but got oil stains on the front floorboards - what happened to the paper “protectors” you used to use? floorboards - what happened to the paper “protectors” you used to use? More

Profesioanls in a down to earth msnner. Treated me like a customer even though I purchased my truck from a different dealership. Provided me feedback prior to moving forward on repairs/main Treated me like a customer even though I purchased my truck from a different dealership. Provided me feedback prior to moving forward on repairs/maintenance. Job well done. More

Very good customer services, Ethan Short made the appointment for me and he made everything quick and easy, thank you appointment for me and he made everything quick and easy, thank you More

Every staff member I spoke to was extremely polite, helpful, and knowledgable. They option to pick us customers up and drop us off as our car is a valuable service. helpful, and knowledgable. They option to pick us customers up and drop us off as our car is a valuable service. More

The customer service was fantastic! Keep up the great work! Love my new Jeep Gladiator!! Keep up the great work! Love my new Jeep Gladiator!! More

I trust Bud Clary to do repairs correctly and on time. Also have excellent customer service. Also have excellent customer service. More

They are always friendly and courteous and keep you informed about the progress of your car. informed about the progress of your car. More

Always a great experience, they always take GREAT CARE OF ME My service tech is simply the best, she is an example of fabulous customer service. Thank you so much. ME My service tech is simply the best, she is an example of fabulous customer service. Thank you so much. More

Very friendly and has a nice atmosphere. I had no problems with the test drive an was valued for my time I had no problems with the test drive an was valued for my time More