Bud Clary Auburn Chrysler Dodge Jeep Ram

Mykayla was talking too much, My truck was ready for 30 min. parked and they didn't give me the keys min. parked and they didn't give me the keys More

They worked with what Gramma Mary was able to handle financially. I'm a day late and dollar short right now. Bud Clary ya'll are now my. "Honorary Bridge Over Troubled Water Family Members" Welcome to G financially. I'm a day late and dollar short right now. Bud Clary ya'll are now my. "Honorary Bridge Over Troubled Water Family Members" Welcome to Gramma Mary's family Thank you I can rest until I can get a new Grand Waggoner from ___??????? More

This was the best service @ Bud Clary that I have ever had. It must be the addition of several new personnel. Great job ! had. It must be the addition of several new personnel. Great job ! More

AJ is a great service advisor to work with he had my vehicle in and out on time just as he said that was awesome experience would highly recommend AJ and Bud clary !! Thank you AJ vehicle in and out on time just as he said that was awesome experience would highly recommend AJ and Bud clary !! Thank you AJ More

The appointment time is ignored. Big line. The office manager may forget about his client (there aren't 1000 of them?!) The service is poorly performed and is questionable. It seems Big line. The office manager may forget about his client (there aren't 1000 of them?!) The service is poorly performed and is questionable. It seems that the company's task is only to sell the car and that's it. More

Great employees service rep AJ was awesome More than 2 hours for service and tire rotation Too long hours for service and tire rotation Too long More

Danny, a car salesman, provided us with some of the worst customer service imaginable. Went to this establishment for routine service on a 2016 Dodge Dart. After paying in full & previously confirming that customer service imaginable. Went to this establishment for routine service on a 2016 Dodge Dart. After paying in full & previously confirming that said car was ready for an after-hours pickup, Danny attempted to accuse us of not paying for the previously paid service, did not give us the keys to our car, & tried to defer blame on the dealership's friendly Service Department. This Sales Department took no responsibility of their actions & instead attempted to blame anyone else, but themselves. We will never return to this dealership ever again & wouldn't recommend their terrible service to others! More

I can't speak highly enough for this dealership's Service Department!!! I had another Jeep service department attempt to repair our vehicle, they programed a gateway incorrectly and then spent 41 days try Department!!! I had another Jeep service department attempt to repair our vehicle, they programed a gateway incorrectly and then spent 41 days trying to convince me I had to open an insurance claim and replace wiring harness that would have been unnecessary. It was time to take my vehicle to the professionals. I spoke with Rahim, the Service Manager, for assistance and he put his best service advisor on it. Before we were even done with check-in, Lee had already identified the source of the issue. After the tech's looked at it for a day, they reprogrammed the gateway, cleared the DTC codes, completed the active safety recall, and I drove the vehicle off the lot that night. There were some other maintenance items to deal with but the knowledge and efficiency of this dealership more than made up for the other blundering excuse for a wasted factory trained technician. Lee, THANK YOU!!!!! More

Okay i’ve had this review sitting in my drafts for long enough. I would give 1 star but can at least say i am happy they did the bare minimum of what was required by them. where to begin… 2 weeks after b enough. I would give 1 star but can at least say i am happy they did the bare minimum of what was required by them. where to begin… 2 weeks after buying a used car from here 3 different lights came on on our dash indicating there was something going on with our transmission. after leaving numerous voicemails and never getting a call back (because for some reason the only people who actually answer the phone never have any answers) i ended up having to be stern with them about our issue as it’s ONLY BEEN 2 WEEKS AND WE ARE HAVING TRANSMISSION ISSUES. So leading to us finally being directed to bring the car in, we were still left with no answers as to if they were covering the cost or how long it will be there for. a day and a half after leaving the car back at the dealership (and after multiple calls in to see if we could even afford the costs they haven’t disclosed to us) we finally get through to someone who tells us they will cover it and it will likely be there for a week and we are able to go in a pick up a loaner for the mean time (this is the only reason i’m giving 2 stars). well… we got the loaner and it’s doesn’t have any form of license plates??? or anything???? also squealing brakes??? low tire pressure light is on???? under a quarter tank of gas??? okay the gas whatever, but the lack of knowing if this car is even able to be driven on the road safely before just lending it to a customer?? literally insane the amount of unprofessionalism we have experienced throughout this whole process. i genuinely can’t wait for us to get our car back and just finally be done with them. ***UPDATE*** since we’ve had our car back within a week the same issue came back. they continue to put a band aid on the issue to get rid of us instead of actually fixing the transmission issues this car is having. we are paying for a warranty for a reason, not like it should matter considering we’ve only had the car for 3 MONTHS. i’m so over it. save yourself the time and DONT GO HERE. More