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Bud Brown Volkswagen
Olathe, KS
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Easy process Sales people were friendly and informative, but not pushy. It was pretty much painless to get through the paperwork. If you’re looking for a good d Sales people were friendly and informative, but not pushy. It was pretty much painless to get through the paperwork. If you’re looking for a good deal and an easy way to get through the buying process, Bud Brown is it. More
Service Tom and the service department did a very good job. I would recommend to anyone to take the vehicle there. It was a pleasant experience. Tom and the service department did a very good job. I would recommend to anyone to take the vehicle there. It was a pleasant experience. More
Buying experience Our sales person was Shannon Strong he was very knowledgeable, friendly and showed great patience in detailing the many features on our new VW car. Our sales person was Shannon Strong he was very knowledgeable, friendly and showed great patience in detailing the many features on our new VW car. More
Purchased a used 2015 Ford Edge I was very pleased in working with Denny Kimbriel at Bud Brown. Found the car I liked on their website and the entire staff at this dealership helped I was very pleased in working with Denny Kimbriel at Bud Brown. Found the car I liked on their website and the entire staff at this dealership helped me get in the car I wanted. It’s not my first experience with Bud Brown dealerships. I have also purchased and still own a Chrsysler Sebring 200 Touring convertible. More
Great service The service experience was very easy and even pleasant. I appreciate how everyone was Nice, helpful and understanding. I got great service and it was The service experience was very easy and even pleasant. I appreciate how everyone was Nice, helpful and understanding. I got great service and it was helpful that the hours are long and I was able to make coming for I to my schedule. More
Fantastic car dealership I’m excited for my new car. Thank you for making the process easy. I look forward to working with you all again in the future. I’m excited for my new car. Thank you for making the process easy. I look forward to working with you all again in the future. More
Amazing as usual I love and enjoy bringing my vw to the service center. Each time I get the same warm welcoming faces that make the whole process simple usually I’m ju I love and enjoy bringing my vw to the service center. Each time I get the same warm welcoming faces that make the whole process simple usually I’m just there for something simple like an oil change or tire rotation, however I’ve had multiple other major services completed and each time I’ve been carefully walked through the process with ease. My favorite part is everyone’s smiling faces, I’ve been to other vw dealers in the area and the decor is the same; the difference at bud brown is the happy feeling I get being there. And I believe this comes from their wonderful staff who truly enjoy their work and take pride in customer service. More
Its was great! Jason and Pete were great to work with they took care of everything they said they would. Gave us a fair price on the trade in as well will definitely Jason and Pete were great to work with they took care of everything they said they would. Gave us a fair price on the trade in as well will definitely come back. Jason was spread thin he had a lot of things going on that day I believe they were short a sale person and he still was able to handle everything what a great guy. More
Best team ever From the moment you walk in the door (or usually greeted as you drive in the bay) you are treated as a valued and respected customer. Their appointme From the moment you walk in the door (or usually greeted as you drive in the bay) you are treated as a valued and respected customer. Their appointments are always on time and done in the estimated time frame. The detail to customer service is not overlooked here. More
Great experience We came to buy our daughter her first car. Our salesman Sam was very pleasant and related to both her and to us as her parents. The experience from st We came to buy our daughter her first car. Our salesman Sam was very pleasant and related to both her and to us as her parents. The experience from start to finish went great and my daughter is very happy with her car. More