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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

June 05, 2019

Friendly and helpful they even washed my car great service Friendly service they even washed my car after fixing it. Customer service was great.I liked that he let me know what was going on. More

by OWENSCLEANING11C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Tom Mabe
June 05, 2019

Willingness to take extra time to diagnose possible problems I was very concerned about the transmission and Bud Brown mechanics were able to reassure me that there was no issue with the transmission. I am very More

by George.REINHARDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
June 05, 2019

A good experience It was obvious that everyone was working hard to help me in the position I was in. Everyone was sincerely friendly and honest with me the entire time. More

by ALECZANDRA04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Shannon Strong, Ty Van Buren
June 04, 2019

Excellent Sales Experiencd They were attentive, listened and took care of our needs efficiently. We were on time constraints so they actively worked together to streamline the p More

by Ryans1stCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jerry Arns, Jason Wattree
June 03, 2019

VW tiguan Fantastic experience! Highly recommend dealership. Missy is a wonderful, knowledgeable salesperson who helped put me in a sensible vehicle at a reason More

by Stevencarl113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell, Jerry Arns, Rick Pringle
June 01, 2019

All-around excellent They provided an all-around awesome service with a respectful demeanor, and were very helpful with any and all questions I had while I was looking to More

by JAKE.KREIDER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
June 01, 2019

Quick and easy. Great people, excepcional work and overall great experience! You don’t have to make an appointment every employee are very friendly and they have a co More

by TORRESMONICA771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Shannon Strong, Jerry Arns, Rick Pringle
June 01, 2019

Emergency engine trouble While out running errands, car suddenly unable to go faster than 30 miles an hour. Drove it to Bud Brown for assessment. Staff very helpful, next day More

by MGOULDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
May 31, 2019

Great experience! The salesman Brandon was very helpful. The dealership was very busy during our visit, but he made sure to assist us by answering all of our questions. More

by JASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
May 31, 2019

Incompetent Bought a car with problems. The car would not start. It was sent to a Chevrolet dealer. It still had the same problem. They said take it somewher More

by Weedhopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Harrell
Jun 01, 2019 -

Bud Brown Volkswagen responded

Being a Volkswagen dealership and looking out for Your best interest we paid a professional Chevrolet dealership to make sure it was repaired correctly. They sent it back to us saying that everything checked out and the Only problem was bad fuel which they had tested.

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