![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,405 reviews
Friendly and helpful they even washed my car great service Friendly service they even washed my car after fixing it. Customer service was great.I liked that he let me know what was going on. Friendly service they even washed my car after fixing it. Customer service was great.I liked that he let me know what was going on. More
Willingness to take extra time to diagnose possible problems I was very concerned about the transmission and Bud Brown mechanics were able to reassure me that there was no issue with the transmission. I am very I was very concerned about the transmission and Bud Brown mechanics were able to reassure me that there was no issue with the transmission. I am very grateful for their attention to details. More
A good experience It was obvious that everyone was working hard to help me in the position I was in. Everyone was sincerely friendly and honest with me the entire time. It was obvious that everyone was working hard to help me in the position I was in. Everyone was sincerely friendly and honest with me the entire time. More
Excellent Sales Experiencd They were attentive, listened and took care of our needs efficiently. We were on time constraints so they actively worked together to streamline the p They were attentive, listened and took care of our needs efficiently. We were on time constraints so they actively worked together to streamline the process for us so we could get to our soccer game. Jason has frequently followed up to ensure we were satisfied. More
VW tiguan Fantastic experience! Highly recommend dealership. Missy is a wonderful, knowledgeable salesperson who helped put me in a sensible vehicle at a reason Fantastic experience! Highly recommend dealership. Missy is a wonderful, knowledgeable salesperson who helped put me in a sensible vehicle at a reasonable price. Will definitely go back to BBVW for future car purchases. More
All-around excellent They provided an all-around awesome service with a respectful demeanor, and were very helpful with any and all questions I had while I was looking to They provided an all-around awesome service with a respectful demeanor, and were very helpful with any and all questions I had while I was looking to purchase a certified pre-owned vehicle. More
Quick and easy. Great people, excepcional work and overall great experience! You don’t have to make an appointment every employee are very friendly and they have a co Great people, excepcional work and overall great experience! You don’t have to make an appointment every employee are very friendly and they have a coffee machine while you wait! More
Emergency engine trouble While out running errands, car suddenly unable to go faster than 30 miles an hour. Drove it to Bud Brown for assessment. Staff very helpful, next day While out running errands, car suddenly unable to go faster than 30 miles an hour. Drove it to Bud Brown for assessment. Staff very helpful, next day called after diagnosis and was able to do a scheduled routine service and transmission service along with repair Car was back on the road in 2 days. Thank you service department.! More
Great experience! The salesman Brandon was very helpful. The dealership was very busy during our visit, but he made sure to assist us by answering all of our questions. The salesman Brandon was very helpful. The dealership was very busy during our visit, but he made sure to assist us by answering all of our questions. He was also laid back, and not pushy at all. The finance department was also very helpful and quick with our paperwork. We would definitely recommend others to visit the dealer based on our experience! More
Incompetent Bought a car with problems. The car would not start. It was sent to a Chevrolet dealer. It still had the same problem. They said take it somewher Bought a car with problems. The car would not start. It was sent to a Chevrolet dealer. It still had the same problem. They said take it somewhere else. We got it fixed elsewhere. More