Bud Brown Volkswagen

Exceptional experience with outstanding service I cannot say enough about my experience at Bud Brown Volkswagen, it was phenomenal! I was purchasing my first "new" car so I wasn't sure what to expec I cannot say enough about my experience at Bud Brown Volkswagen, it was phenomenal! I was purchasing my first "new" car so I wasn't sure what to expect but the entire day was wonderful. Everyone I encountered went above and beyond and made the experience a great one. Jesse Tinker, my sales consultant at Bud Brown, was awesome! He was super friendly and answered every one of my many questions that I had for him. Overall, I highly recommend this dealership! More

Great experience Went to put window tint. Loaner was in great condition. Finished job on time. Overall great experience. Will definitely recommend other people to go t Went to put window tint. Loaner was in great condition. Finished job on time. Overall great experience. Will definitely recommend other people to go there! More

Quick and easy The dealers were very friendly and easy to work with. When we bought the car, there was only one person available to was the cars so our dealer went o The dealers were very friendly and easy to work with. When we bought the car, there was only one person available to was the cars so our dealer went out and helped to speed up the process. Excellent service. More

Enjoyable Experience We did not feel pushed or pressured to buy a vehicle. We felt that they were interested in serving the customer and not making it a stressful experie We did not feel pushed or pressured to buy a vehicle. We felt that they were interested in serving the customer and not making it a stressful experience. Would definitely recommend Bud Brown Volkswagen. Missy McConnell is very knowledgeable about the vehicles and is interested in making the car buying experience a positive one. More

By far best VW Dealership in the Kansas City metro Awesome sales people great service from start to finish super impressed with Shanon and Missy is the best. From start to finish we could not have been Awesome sales people great service from start to finish super impressed with Shanon and Missy is the best. From start to finish we could not have been happier with our experience. Everyone at this dealership went out of their way to make us feel comfortable. More

So excited to have found my car, after months of searching! Shopping for a car online was a new experience for me, but after contact with Max Harrell, I felt confident I could trust Bud Brown VW. Shopping for a car online was a new experience for me, but after contact with Max Harrell, I felt confident I could trust Bud Brown VW. More

Always great service The service department always takes care of me and my car. This time I had broken the holder that keeps my visor in place. The car is new so the latch The service department always takes care of me and my car. This time I had broken the holder that keeps my visor in place. The car is new so the latch was still snug and I pulled a little too hard. I called and they ordered the part. I stopped by and they replaced it in minutes. More

So helpful at Bud Brown VW! Had my first appointment for service on my Jetta. I’m blessed to be connected to such a helpful, friendly group . They care about customers! Had my first appointment for service on my Jetta. I’m blessed to be connected to such a helpful, friendly group . They care about customers! More

Top of the line experience Max was our Sales Associate and we purchased 2 used VW Jetta’s because of the extensive knowledge he had of the vehicles we test drove/purchased! If Max was our Sales Associate and we purchased 2 used VW Jetta’s because of the extensive knowledge he had of the vehicles we test drove/purchased! If you want someone who knows what they are selling Max is your man! Finance and management was also wonderful! More

buying used car Met our needs and requirements. The sales people were friendly. It was a little far from our home but worth the drive. about 3 hours start to finis Met our needs and requirements. The sales people were friendly. It was a little far from our home but worth the drive. about 3 hours start to finish. More