Bud Brown Volkswagen

Awesome Experience! Upon referral from our neighbors (who've bought 2 cars from Missy!) we went to check out Bud Brown VW and never looked back. Great experience from sta Upon referral from our neighbors (who've bought 2 cars from Missy!) we went to check out Bud Brown VW and never looked back. Great experience from start to finish. Missy & Sam were great, are both super easy-going, and helped us get into a new 2019 Tiguan SE. Thanks again! Grant & Michelle Hunget More

Like your salesman and your service department. To start with, I like Volkswagens. My fist car over 50 years ago, was a Beetle. I also like your service department. They take good care of my car and To start with, I like Volkswagens. My fist car over 50 years ago, was a Beetle. I also like your service department. They take good care of my car and explain everything. More

Good experience Helpful sales, and a good quantity of used car options. I was looking for a manual transmission and they had a good variety, much more than other dea Helpful sales, and a good quantity of used car options. I was looking for a manual transmission and they had a good variety, much more than other dealers. More

Oil Change & test drive Took a little bit longer than usual for an oil change, but still good service .Test drive an Atlas w Jason. He was VERY knowledgeable & friendly!!!! Took a little bit longer than usual for an oil change, but still good service .Test drive an Atlas w Jason. He was VERY knowledgeable & friendly!!!! More

OUTSTANDING! Everything was great! The customer service was fantastic, from the time I spoke with Ty on the phone, to when I was introduced to Max Harrell in pers Everything was great! The customer service was fantastic, from the time I spoke with Ty on the phone, to when I was introduced to Max Harrell in person, I knew that customer service was a top priority. Max was easy to work with, followed through with everything we had discussed, and would definitely work with him again. More

Customer Service -Aug 2019 Bought a 2015 Tiguan. Car would not start on day to drive home and Sale person had to jumpstart the car. That was a bad sign . After driving the car Bought a 2015 Tiguan. Car would not start on day to drive home and Sale person had to jumpstart the car. That was a bad sign . After driving the car home it would not start and I had to call the delearship and left a message and noboday called me back the next day. Glad that i still had my old car to use. I took the car back to the delearship who had the battery checked and replaced it . The car has not had any other issues but am always concerned if something else might fail to work. Delearship has room for improvement on customer service and follow through. I would still recommend this place because the sales contact was helpful during the initial buying process. More

Good so far! A fairly straightforward experience. Service is good as well, they fixed a minor issue on the car and were quick and gave my car a complimentary car w A fairly straightforward experience. Service is good as well, they fixed a minor issue on the car and were quick and gave my car a complimentary car wash. We did a little bit of price negotiating that could've been sped up a bit but some of that is to be expected. The salesman Chris did a good job as well. More

Great Service Outstanding to work with. I will be buying all my cars from the folks here from now on. Max was great and so was Pete (finance). Couldn’t have asked f Outstanding to work with. I will be buying all my cars from the folks here from now on. Max was great and so was Pete (finance). Couldn’t have asked for anything more. More

Excellent service I won’t take my VW anywhere else in KC. it is good to see Kelly Adams again, who is a huge reason I am back at Bud Brown. Great customer service and g I won’t take my VW anywhere else in KC. it is good to see Kelly Adams again, who is a huge reason I am back at Bud Brown. Great customer service and great work. More

5 stars Very helpful and friendly staff. Knowledgeable and they want to meet your needs! I was very stressed because I needed a new car fast and they made it Very helpful and friendly staff. Knowledgeable and they want to meet your needs! I was very stressed because I needed a new car fast and they made it easy More