Bud Brown Volkswagen

Painless Shannon was great, no pressure and a pleasure to work with! I appreciate that he didn't constantly call and bother me, instead he let me make the dec Shannon was great, no pressure and a pleasure to work with! I appreciate that he didn't constantly call and bother me, instead he let me make the decision in my own time. More

I purchased a 2011 Tiguan a month ago. Sam worked with us, listened, and provided a solid buying experience. The Tiguan was a great purchase and has already been to Colorado and back. A couple weeks ago us, listened, and provided a solid buying experience. The Tiguan was a great purchase and has already been to Colorado and back. A couple weeks ago, I noticed wet floor boards and headliner. I took it in, worked with Tom and got the problem solved. While waiting for it to get fixed, Kelly offered up to give me a ride back to my house while the car was being fixed. I returned later to pick up the vehicle and was told by Tom that he had discussed it with Kelly and the fix was on the house! One of the other service guys even gave me some advice for how to keep the leaks from happening again! Thank you for a great experience! Sincerely, Chad King More

Best in KC! I won't take my VW anywhere else. Top notch service! The advisors and staff are very helpful and knowledgeable. And my car is always clean too. I won't take my VW anywhere else. Top notch service! The advisors and staff are very helpful and knowledgeable. And my car is always clean too. More

All good Very good service, they took the time and care to provide me and my family the best value. They follow up and stayed late to complete the transaction. Very good service, they took the time and care to provide me and my family the best value. They follow up and stayed late to complete the transaction. Transparent and honest communication. More

Oil change Great job and super customer service! He always makes time to come out and talk to me about my vehicle and explains everything he’s going to do and e Great job and super customer service! He always makes time to come out and talk to me about my vehicle and explains everything he’s going to do and explains everything that has to be done . More

10.1.2019 Service Steve was more than knowledgeable about any question I had. He showed me a few things about my Passat that I had no idea existed! The service was fa Steve was more than knowledgeable about any question I had. He showed me a few things about my Passat that I had no idea existed! The service was fast, everyone & Steve was very friendly, and there was no pressure to do more work than what I had come in for. Steve walked me through the point inspection results, and made recommendations and provided sound advice on areas that were soon to be needing some attention. This was a better experience than I’d received at other dealerships on my previous makes of cars’ service. More

Excellent The whole team went out of its way to make the experience a good one and to get us the car my son had his heart set on. Chris was great and went above The whole team went out of its way to make the experience a good one and to get us the car my son had his heart set on. Chris was great and went above and beyond. Thank you! More

A+ experience Missy was a great salesperson and guided me through the process as a first time car buyer. Mr. Hill was excellent as well, giving great tips on models Missy was a great salesperson and guided me through the process as a first time car buyer. Mr. Hill was excellent as well, giving great tips on models and service levels behind each model. More

Best car buying experience I shopped around for cars online and at other car dealerships in a couple different cities and this by far was the best experience. Jason wasn’t pushy I shopped around for cars online and at other car dealerships in a couple different cities and this by far was the best experience. Jason wasn’t pushy, was very informative, and really helped me figure out what car was best for me! More

Returned to Bud Brown for our 5th Purchase While we appreciate our competent and intuitive salesperson, in the years between each sale, the Service staff validates the wisdom and value of our p While we appreciate our competent and intuitive salesperson, in the years between each sale, the Service staff validates the wisdom and value of our purchase decision. More