Bud Brown Volkswagen

Relaxed buying experience If I were to provide input...it took 4-5 hours to finalize the deal, which I felt was extremely long...but at the end of the day, it was completed wit If I were to provide input...it took 4-5 hours to finalize the deal, which I felt was extremely long...but at the end of the day, it was completed without issue. More

Inspection Service Light reset This was a quick service visit to get a Inspection Service light reset. Unfortunately, this must be done by the dealer and their VW Scan Tool. Not This was a quick service visit to get a Inspection Service light reset. Unfortunately, this must be done by the dealer and their VW Scan Tool. Not owner resetable. Bud Brown had it in and out within 10-15 minutes. So all is well with the Touereg More

Excellent Service & Expertise Took car in for an oil change but also concern I was hearing a potential issue. Thankfully, no issue but also knew I needed at least three new tires b Took car in for an oil change but also concern I was hearing a potential issue. Thankfully, no issue but also knew I needed at least three new tires before winter. Happened on a semi-annual tire sale. Purchase three get fourth for $1! So oil change, new tires and a needed alignment. I’m ready for winter courtesy of great service and had my mind put at ease by Steve Hill’s expertise!! More

Great place! Low-pressure and easy to deal with. Denny was very friendly and spent plenty of time helping us choose a car. Came in looking for a specific used car, Low-pressure and easy to deal with. Denny was very friendly and spent plenty of time helping us choose a car. Came in looking for a specific used car, test drive it, and ultimately decided on a 2019 demo with an incredible warranty. More

In for a tuneup and they did a good job Nice job on the maintenance and they took the time to show me the wear in my tires. Which will result in my buying new ones. Nice job on the maintenance and they took the time to show me the wear in my tires. Which will result in my buying new ones. More

Very Kind and Helpful After moving to Kansas from California,I was anxious about having to establish a relationship with a new VW dealership. My worries quickly vanished af After moving to Kansas from California,I was anxious about having to establish a relationship with a new VW dealership. My worries quickly vanished after meeting with Chris and Missy. They were incredibly kind, funny and helpful in helping my husband and I navigate our lease end options. Finance was detailed, thoughtful and diligent in trying to get us the best rate (not an easy task). Service was wonderful with inspecting and cleaning up our 2017 jetta (which we ultimately purchased from our lease). I highly recommend this great group of people and look forward to seeing them again in the next year when we purchase car #2. More

Speedy service! Back door latch not working, service department got us in within 24 hours, fixed for free under our warranty, and car back to us within 48 hours Back door latch not working, service department got us in within 24 hours, fixed for free under our warranty, and car back to us within 48 hours More

Would recommend! Bud Brown was a great place to buy my car! I went with a Certified Pre-Owned VW Jetta and love it. Sales associate, Chris, was very friendly and made Bud Brown was a great place to buy my car! I went with a Certified Pre-Owned VW Jetta and love it. Sales associate, Chris, was very friendly and made the car purchasing process easy. More

The whole dealership was very easy and straightforward to work with. The upfront price quoted online was already below what I was going to offer, and included all fees, and they gave me what my trade apprai work with. The upfront price quoted online was already below what I was going to offer, and included all fees, and they gave me what my trade appraised at with no hassles. They had the model and color I was looking for in stock with no need to order or dealer trade. My sales person, Chris, knew all the car's features and was easy to work with. More

Great dealership. This is my second vehicle to buy from here. Great salesperson and staff. I will purchase from Bud Brown again in the future. here. Great salesperson and staff. I will purchase from Bud Brown again in the future. More