Back

Bud Brown Volkswagen

Olathe, KS

4.8
2,395 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,395 reviews

October 25, 2019

Thank you!! We would like to say thank you for your all that you do and all your help! You guys are great! Bud Brown Volkswagen is #1! More

by LAMBCHP56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Rick Pringle, Kelly Adams, Tom Mabe
Oct 25, 2019 -

Bud Brown Volkswagen responded

We really appreciate you taking time out of your day to commend our team! Thank you so much for your continued support. We look forward to serving you for years to come.

October 25, 2019

simply the best care of my vehicle at this dealership. Bud Brown employees are always friendly, helpful and happy to see me. Steve Hill is always my go to, but the other guys in service are all really goo More

by Bpowermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 28, 2019 -

Bud Brown Volkswagen responded

We love seeing reviews like this, thank you so much for taking the time to share! We'll make sure Steve hears the good work - thank you for your loyalty to Bud Brown Volkswagen!

October 24, 2019

Good Service Everything was great until working with finance and I felt very pressured into getting extra warranties I didn’t want. He made me feel like I couldn’t More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Rocky Middlebrooks
Oct 25, 2019 -

Bud Brown Volkswagen responded

Hi Molly - I'm sorry to hear about your experience with our finance team. This isn't the impression we want to leave our guests and I appreciate you bringing this issue to my attention so I can address it. Thank you for your business and safe driving in your new ride! Rick Pringle - General Sales Manager - (913) 393-8120

October 24, 2019

Made car buying easy My sales professional (Shannon Strong) way extremely courteous & professional. He took the time to make me feel comfortable with asking more question More

by WLBUTLER92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Shannon Strong
Oct 24, 2019 -

Bud Brown Volkswagen responded

We are delighted to hear that you felt comfortable working with Shannon to get into the best vehicle for you. Thanks so much for rating and review us!

October 24, 2019

Shannon is good Shannon the sales rep seemed very knowledgeable and patient. We were really impressed with his professionalism. Would recommend him to everyone. No More

by WILDCATSEAST
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie, Shannon Strong
Oct 24, 2019 -

Bud Brown Volkswagen responded

We can't ask for better feedback than this! Thank you so much for the compliments of Shannon. We hope to work with you again at Bud Brown Volkswagen.

October 24, 2019

Excellent service The service at Bud Brown Volkswagen was excellent. Our sales guy Jesse was very helpful and informative. I didn’t think I’d leave the same day with a More

by TRIBALGEAR9333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jesse Tinker
Oct 24, 2019 -

Bud Brown Volkswagen responded

We are thrilled to hear that Jesse helped you drive home in a brand new car the same day. Congratulations on your Volkswagen! Your five-star review means a lot to all of us at Bud Brown Volkswagen and we wish you safe driving.

October 23, 2019

We love our new Atlas Rocky was the best sales person I’ve ever bought a car from. He was informative but not pushy, and made us feel comfortable through the whole process. More

by AndyIrwin2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Rocky Middlebrooks
Oct 23, 2019 -

Bud Brown Volkswagen responded

What kind feedback! It means a lot to hear that Rocky is the best salesperson you've worked with. Thank you so much for recommending him and Bud Brown Volkswagen. We wish you safe driving in your new ride.

October 22, 2019

Oil change and tire rotation Very professional staff. Steve Hill is great! Used the Express service for an oil chang and tire rotation and was in an out in 45 minutes. Highly reco More

by ROBERT59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 22, 2019 -

Bud Brown Volkswagen responded

Robert - It's great to hear that your oil change and tire rotation were finished quickly so you could get back on the road. Thank you so much for recommending Bud Brown Volkswagen and our Express Service!

October 22, 2019

Great communicators! We took our daughter's Eos for diagnostic testing as it was have multiple gear issues. We worked with Steve and his extremely knowledgeable and a very More

by DAWNKROEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 22, 2019 -

Bud Brown Volkswagen responded

It means a lot to earn your recommendation, Dawn! Thank you so much for trusting us with your daughter's vehicle. We hope to serve you again in the future.

October 21, 2019

Recent Purchase The entire staff was extremely friendly and helpful. The staff worked around our limited schedule and did not pressure us into making any decisions d More

by SHANSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Oct 21, 2019 -

Bud Brown Volkswagen responded

At Bud Brown Volkswagen it's our goal to deliver a pressure-free car-buying experience and we are so glad this came through to you! Thank you very much for the kind words about our team. We hope that you are enjoying your new vehicle.

...
75
...