Bud Brown Volkswagen
Olathe, KS
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Great experience and quality of work was exceptional Our service technician was exceptional and the quality of the tesulting work product was very good. Labor rate and cost of parts was a little on the Our service technician was exceptional and the quality of the tesulting work product was very good. Labor rate and cost of parts was a little on the high side but the vehicle did require extensive repairs. More
Thank you! Love my new car! I will recommend others to Bud Brown in the future. I appreciate everyone’s help for making it an easy experience. Love my new car! I will recommend others to Bud Brown in the future. I appreciate everyone’s help for making it an easy experience. More
Great car buying experience! My experience buying from Bud Brown VW was excellent. My salesman Denny Kimbreil was great to deal with. Not pushy in any way and super patient with m My experience buying from Bud Brown VW was excellent. My salesman Denny Kimbreil was great to deal with. Not pushy in any way and super patient with me throughout the process. Got a super good deal as well! Great car. More
Informative and friendly and professional The sales rep Shannon Strong was great and made the whole experience a true delight. He listened and delivered exactly what we were looking for. No pr The sales rep Shannon Strong was great and made the whole experience a true delight. He listened and delivered exactly what we were looking for. No pressure but plenty of information. We would highly recommend Bud Brown VW to others. A plus. Everyone we met while there were friendly, informative, and focus on us, the customer. More
Service Came in for an oil change took 3 hours at the express lane . Not sure what took so long for just an oil change but not to upset about it Came in for an oil change took 3 hours at the express lane . Not sure what took so long for just an oil change but not to upset about it More
Excellent Experience We were pleased with the cordial, attentive service that Sam provided. He was informative and friendly and he kept things moving quickly so we still h We were pleased with the cordial, attentive service that Sam provided. He was informative and friendly and he kept things moving quickly so we still had time at end of the day to go out and enjoy our new car! More
Highly Recommend We had such a great experience buying our new Atlas. We absolutely love it and couldn’t have been happier with the process. Jason was wonderful! We had such a great experience buying our new Atlas. We absolutely love it and couldn’t have been happier with the process. Jason was wonderful! More
Fast, easy and friendly They were ready for me when I arrived, did an overall inspection, gave good suggestions on what needed to be completed but respected that I wanted to They were ready for me when I arrived, did an overall inspection, gave good suggestions on what needed to be completed but respected that I wanted to do certain things later or on my own. They fixed what I wanted and did so the right way but still in a timely manner. Also the gal that I paid my bill with was extremely pleasant and wonderful to work with. More
Very professional and extra careing Tom was just so helpful and truly interested in my concerns about my TDI...then took care of every one on rhem. Also provided a very new loaner! Tom was just so helpful and truly interested in my concerns about my TDI...then took care of every one on rhem. Also provided a very new loaner! More
30,000 mile checkup I had oil change and air filter changed. I have an odor when I first get in the car that smells like chemicals. Unfortunately, changing the filter did I had oil change and air filter changed. I have an odor when I first get in the car that smells like chemicals. Unfortunately, changing the filter didn’t do away with this. I have to have recalls done and will discuss with them at that time. More