Bud Brown Volkswagen

Service is terrible. Would not recommend this dealership to anyone. Service is terrible. Steve couldn’t help me out at all. Never coming back to this dealers is terrible. Would not recommend this dealership to anyone. Service is terrible. Steve couldn’t help me out at all. Never coming back to this dealership. More

New tires I purchased new tires for my 2016 Passat. I made an appointment online. Tom called to let me know the tires were in and to confirm the appointment. To I purchased new tires for my 2016 Passat. I made an appointment online. Tom called to let me know the tires were in and to confirm the appointment. Tom was courteous, professional, and informative. I recieved progress updates while I waited. The waiting area is clean and comfortable. I have never had my VW serviced anywhere else. More

I don't live in Kansas, I live in Japan and own a Subaru. I have asked to be taken off of their mailing list before, but Bud Brown keeps sending me emails, usually about once a month. One time, I even called I have asked to be taken off of their mailing list before, but Bud Brown keeps sending me emails, usually about once a month. One time, I even called the dealer, and asked to be removed. They said sorry, and sounded sincere. I think someone with the same name as me or at least similar just wrote their email address quickly. I am sure Smokey and Ty, does a great job, as this email webbased survey certainly is better than my Subaru dealer here in Japan. So please don't take this comment that they did not do there do job properly, they are doing a great job, just please delete me from your email list as I don't even live in the country. If I do ever live in Kansas, at least I would know a good car dealer though. Happy Holidays, and give Ty and Smokey a bonus if they take me off their email list. Best Regards, Tim More

Best experience for buying a Ford Explorer I don’t usually write a review but I need to write one this time. Firstly, I recently bought a Ford Explorer XLT from Bud Brown dealership. I saw the I don’t usually write a review but I need to write one this time. Firstly, I recently bought a Ford Explorer XLT from Bud Brown dealership. I saw the vehicle online and went there for a test drive. Right after we (my friend and I) parked my previous car at the dealership, we met Mike who greeted us and asked if we needed help. He took us the the vehicle I saw online but then suggested me another similar Ford Explorer. I really don’t regret it. It was a total satisfaction after I got into it. I told him with no hesitation that I preferred the one he suggested me. I felt in love with the vehicle. Secondly, we really enjoyed time we spent there. He was so friendly and helpful for getting all this information we needed and he really took his time, really. Thanks Mike the if you read this. Overall, this was a great experience. Now I’m just enjoy riding my new Ford Explorer. I definitely recommend buying a vehicle there. More

Amazing Service!! Couldn’t be happier with my new car. Definitely recommend going there to anyone. My salesman made the biggest effort to accommodate all of my needs. E Couldn’t be happier with my new car. Definitely recommend going there to anyone. My salesman made the biggest effort to accommodate all of my needs. Everyone at the dealership greeted me with a smile. Very organized and friendly. Thank you Jason!!!! More

Outstanding Customer Service! Management and Saff very knowledgeable helpful and friendly! My wife and I Highly recommend Bud Brown Volkswagen for your next vehicle purchase! We lo Management and Saff very knowledgeable helpful and friendly! My wife and I Highly recommend Bud Brown Volkswagen for your next vehicle purchase! We love our Volkswagen Tiguan More

Be passat They took very good care of me and did the service work quickly. They cleaned my car and vacuumed it for me. My checkout experience was very smooth They took very good care of me and did the service work quickly. They cleaned my car and vacuumed it for me. My checkout experience was very smooth and she handled the transaction quickly and with professionalism More

Service rating The team at Bud Brown took care of oil change, routine inspection, and a software upgrade on an air bag recall all within an hour plus washed my car w The team at Bud Brown took care of oil change, routine inspection, and a software upgrade on an air bag recall all within an hour plus washed my car with no surprises. More

Oil Change I brought my wife's Tiguan in for an oil change with no appointment. I had been told on the phone that this could be done very quickly, and that was I brought my wife's Tiguan in for an oil change with no appointment. I had been told on the phone that this could be done very quickly, and that was correct. I was in/out in under an hour. The waiting room was clean, and I go myself a water to drink. All the people I was in contact with were friendly and professional. More

Excellent experience Our salesman, Rocky, was phenomenal. He is so knowledgeable about VW and was able to answer all of our questions with ease. We would definitely recomm Our salesman, Rocky, was phenomenal. He is so knowledgeable about VW and was able to answer all of our questions with ease. We would definitely recommend Rocky to anyone looking for a VW. He's terrific. More