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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

January 08, 2020

Very helpful and descriptive of the situation with my car. Would visit again .. git the appointment in time and the car was serviced to satisfaction More

by BRIJPAL_SINGH
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jan 08, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that our team provided helpful and informative service here at Bud Brown Volkswagen. We look forward to your next visit!

January 08, 2020

Mike Burkemper was great to work with. Though buying a car still takes an entire day. I wish it was a faster process. Thank you, Mike. We love our new VW. More

by SKCHRISMAN1
Recommend Dealer
Yes
Employees Worked With
Dan in Finance he gets 5 also, Pete Egeland, Mike Burkemper
Jan 09, 2020 -

Bud Brown Volkswagen responded

We're so happy to hear you're enjoying your new Volkswagen. Congratulations! We appreciate this feedback about Mike and your buying process. Thank you from all of us at Bud Brown Volkswagen!

January 08, 2020

Great car buying experience Mike and Jerry were great to work with. I would recommend this dealership to anyone looking for a VW. Overall it was a great experience. More

by kellik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Jan 09, 2020 -

Bud Brown Volkswagen responded

We are delighted to hear that Mike and Jerry earned your recommendation. Thank you so much! We wish you safe and happy travels in your beautiful new Volkswagen.

January 08, 2020

Great car buying experience! Mike Burkemper was professional and enjoyable to work with. The process was well-coordinated and efficient. We love the car and appreciate the ease More

by OSullivans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Jan 09, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are proud to know that Mike provided the professional service we strive for here at Bud Brown Volkswagen. Enjoy your new car!

January 06, 2020

This was the most pleasant car buying experience I have had. Max Herrell was very knowledgeable. Rick Pringle always a pleasure to work with and thank you Julie Loveless. More

by Rebecca the Gardener
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Max Harrell, Rick Pringle
Jan 06, 2020 -

Bud Brown Volkswagen responded

Rebecca, thank you for the five stars! It means a lot to our team at Bud Brown Volkswagen to hear that you had the most pleasant car buying experience you've ever had here with us. We will certainly let Max, Rick, and Julie know that you appreciate their help!

January 04, 2020

Low hassle buy Helped us get out of our lease and into new car. Low hassle/low pressure. Rocky listened to what we were looking for and was very helpful More

by newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Rocky Middlebrooks
Jan 06, 2020 -

Bud Brown Volkswagen responded

It's wonderful to hear that Rocky could help you transition into a great new car. Congratulations! All of us at Bud Brown Volkswagen love seeing positive feedback and really appreciate your business.

January 03, 2020

Not Your Average Dealership Not your average dealership, and in the best of ways. The lifetime power train warranty on used vehicles gives great peace of mind, and the entire sta More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Jerry Arns
Jan 03, 2020 -

Bud Brown Volkswagen responded

Rich, thank you for the 5-star review! We strive to be better than the average dealership here at Bud Brown Volkswagen, and it means a lot to know that we are living up to our values. We look forward to your next visit!

January 03, 2020

Norman goes above and beyond customer service. His positive attitude is refreshing and contagious! I will keep coming back to Bud Brown VW because of Nor More

by MAXER1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jan 06, 2020 -

Bud Brown Volkswagen responded

It's wonderful that you can turn to Norman for all of your auto service needs and know you will be well taken care of. Thank you for being a loyal Bud Brown Volkswagen customer! We truly appreciate your support.

January 03, 2020

Full of charisma It was a little stressful on my end due to being a first time car owner. I didn’t realize VW needed so much information on me. Now I know. More

by KING.R.ALEX13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Jerry Arns
Jan 03, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are honored that you came to our team at Bud Brown Volkswagen for your first car purchase! We hope to see you again!

January 02, 2020

5 star Sam was very professional, knowledgeable, friendly and patient! I would send any friend or family to him. It took me a long time to make my decision More

by KaminShafer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Silverman, Jerry Arns
Jan 02, 2020 -

Bud Brown Volkswagen responded

Kamin, your recommendation to your friends and family is a wonderful testament to Sam's customer service. Thank you so much for coming to Bud Brown Volkswagen and giving us the opportunity to help you. We are grateful for your business.

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