Bud Brown Volkswagen

The staff is always professional, knowledgeable & friendly. I like fast & through maintenance performed on my vehicle. I’ll be come back in the future, thanks friendly. I like fast & through maintenance performed on my vehicle. I’ll be come back in the future, thanks More

Excellent service, as usual! Service manager Steve Hill and crew did another outstanding job answering all my questions and performing service on my '06 VW Bug diesel. It was als Service manager Steve Hill and crew did another outstanding job answering all my questions and performing service on my '06 VW Bug diesel. It was also washed and the interior cleaned, a service I appreciate very much! I will be back as long as I own this awesome diesel vehicle. Too bad VW quit making the diesel models as I would buy another one tomorrow!! More

All staff members encountered were knowledgeable, courteous, and helpful. Dealership appeared modern and clean. Although I dreaded the experience in advance, my sales associate was great, went above courteous, and helpful. Dealership appeared modern and clean. Although I dreaded the experience in advance, my sales associate was great, went above and beyond to make me feel comfortable, and made sure everything went smoothly. More

Fantastic Steve is always great to work with. He takes great care of his customers and is always very helpful. I always had a great experience at a bud Brown Steve is always great to work with. He takes great care of his customers and is always very helpful. I always had a great experience at a bud Brown VW. More

Outstanding service. Great value. Professional relationships. We have bought three VWs from Missy McConnell at Bud Brown VW. We will be back in five years for the fifth. Service department is relationships. We have bought three VWs from Missy McConnell at Bud Brown VW. We will be back in five years for the fifth. Service department is awesome as well. More

Bud Brown staff is the best and awesome I have always been pleased with my experiences at Bud Brown. The staff takes great care of me, and my car. I trust the mechanics, and know that I wi I have always been pleased with my experiences at Bud Brown. The staff takes great care of me, and my car. I trust the mechanics, and know that I will have my car for a long time, because of the care they put into it. I will not go to another dealership, unless I absolutely have too. Thanks for your dedication, knowledge, and expertise. More

Genuine, honest, and thoughtful service staff I recently brought my 2011 GTI in for service. I had some general maintenance items (oil change, tire rotation, clutch bleed), preventative maintenan I recently brought my 2011 GTI in for service. I had some general maintenance items (oil change, tire rotation, clutch bleed), preventative maintenance items (timing chain tensioner replacement), and a diagnosis to abnormal noise (turned out to be an exhaust manifold gasket). Steve Hill was my service adviser and has been for all of my cars service at Bud Brown. He is wonderfully communicative, aims to inform and place his customers at ease. Throughout the 7 days that my car was at Bud Brown for service (it was over a holiday and a weekend), Steve kept me informed of the progress, diagnosis, and even continued to work with me on getting the best price for the repairs. As someone who cares for their vehicle and does their research, I was treated with respect and can honestly say that Steve respected my knowledge and worked with me to understand what components of my service were highly recommended vs. something that I should pay attention to. I will continue to bring my car to Bud Brown for service. He also made sure that the correct technicians were assigned to the vehicle to provide the right level of service and knowledge that my vehicle needed. More

I recrived excellent service, encounteted very courteous technicians who were extremely informative regarding the issue. Overall, a fine convenient service episode. The technician at the front desk whose na technicians who were extremely informative regarding the issue. Overall, a fine convenient service episode. The technician at the front desk whose name I don't remember and whose picture, I think, is not listed, was particularly helpful. More

Had a good experience when I bought the car 3 years ago and every time I have used service. Their service dept is honest! Will continue to use. and every time I have used service. Their service dept is honest! Will continue to use. More

I love them they are very nice and fixed the problem right away and washed my car just fantastic the service team did an awesome job right away and washed my car just fantastic the service team did an awesome job More