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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

January 23, 2020

Smokey was very helpful at finding a great car for my Mom. Max helped us get connected to the finance dept. And, Jerry jumped right in to help get the paperwork finalized. Grateful for the deal to be More

by Heather P.
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Max Harrell, Jerry Arns
Jan 23, 2020 -

Bud Brown Volkswagen responded

Heather, thanks for sharing your 5-star experience with our team. At Bud Brown Volkswagen, we make it a goal to prioritize customers' needs to get them in the right vehicle. We are thrilled to hear about your mom's new car! We look forward to working with you in the future at your next visit!

January 23, 2020

Everyone was very friendly and very helpful. There are two items that need your attention, as follows: 1) The tire pressure indicator still reads 27. Denny mentioned that the monitoring system might need More

by Vivian
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Jerry Arns, Eldon "Denny" Kimbriel
Jan 27, 2020 -

Bud Brown Volkswagen responded

Vivian, thank you for bringing these issues to our attention. I am unfortunately unable to find your contact information based on this review alone, but please give me a call directly at your convenience. Thank you, Kelly Adams - Service Manager - (913) 393-8140

January 22, 2020

Quick, Easy and Great Experience! Chris was great to work with! He showed us what we were looking for and then worked with us to get payments where I wanted. Highly recommend Bud Brown More

by SAVANNAHC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Jan 22, 2020 -

Bud Brown Volkswagen responded

We are delighted to hear that Chris earned your recommendation with his five-star service. Thank you so much for allowing us the chance to assist you! On behalf of the Bud Brown Volkswagen team, safe driving in your new ride.

January 20, 2020

Kelly took care of our situation right away. I appreciated his attention and answers to all my questions. Could not have been happier. Thank you, Kelly. More

by SKCHRISMAN1
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Jan 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are happy to hear that Kelly and our team at Bud Brown Volkswagen took care of you and got you back on the road quickly. We look forward to your next visit!

January 17, 2020

Our service needs were complex! Ultimately Kelly, the service manager, remedied the issues. Only drawback was the delay which couldn’t be avoided. Thank you much More

by K4SUPER
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Jan 20, 2020 -

Bud Brown Volkswagen responded

It was our pleasure to assist you and we are delighted that Kelly could help address all of your concerns. Thank you for coming to Bud Brown Volkswagen!

January 16, 2020

Amazing bunch of people who helped ease the stress we were under to get a new vehicle. Will definitely recommend this dealership and the people. More

by tigerbythetoe43
Recommend Dealer
Yes
Employees Worked With
Julie loveless, Steve Hill, Smokey Peters, Shannon Strong
Jan 16, 2020 -

Bud Brown Volkswagen responded

We absolutely love to hear that our team could help make the car-buying process less stressful. Thank you so much for recommending Bud Brown Volkswagen to your friends! Your support means a lot to us.

January 16, 2020

I always have a fantastic experience when I bring my car in for service! Everyone is awesome to work with! Fast, easy, reliable and kind. More

by HOLLYLYN2000
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Steve Hill, Tom Mabe
Jan 16, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that you always have a fantastic experience working with our team at Bud Brown Volkswagen. We look forward to your next visit!

January 16, 2020

Everyone was very kind and helpful. They made my first experience with purchasing a vehicle a good one and definitely look forward to doing business with them again. More

by Raimon
Recommend Dealer
Yes
Employees Worked With
Max Harrell
Jan 16, 2020 -

Bud Brown Volkswagen responded

Raimon, we are so honored that you chose to do business with us at Bud Brown Volkswagen for your first vehicle purchase! It means a lot to know that we made it a positive experience for you. We look forward to working with you again sometime!

January 16, 2020

Excellent Service The Service Bay and the Waiting Area are always neat and clean. Steve Hill is very sociable, knowledgeable, and helpful. Great people to deal with!! More

by CAROLHOLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 16, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are so pleased to hear that Steve and our team provided the knowledgeable and helpful service we pride ourselves on at Bud Brown Volkswagen. We hope to see you again sometime!

January 15, 2020

Mr. Adams addressed all of my concerns with a very friendly and professional attitude. It was a pleasure visiting this service department and I will come back again for future service. More

by MATTGLO05
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Jan 15, 2020 -

Bud Brown Volkswagen responded

Matt, thank you for choosing Bud Brown Volkswagen for your service needs! It is great to hear our team was able to provide you with a 5 star experience. We look forward to seeing you in the future!

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