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Bud Brown Volkswagen

Olathe, KS

4.8
2,395 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,395 reviews

February 05, 2020

it was a very good experience. Missy was very helpful and knowledgeable, finding us the exact vehicle we were looking for. all the people we spoke to were very friendly and helpful. would definitely come bac More

by JIMRWARD662
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Feb 05, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen! We are glad to hear that Missy helped you find the perfect vehicle. Until your next visit, we wish you safe travels!

February 05, 2020

Kind employee Steve in service - I asked him to keep the part that was being replaced to show me afterwards, and he did! Explained what the part does as well. Nice waiting area to sit in, with water, WiFi More

by KANDERSON1590
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 05, 2020 -

Bud Brown Volkswagen responded

We are so pleased to hear that you enjoyed spending time with us here at Bud Brown Volkswagen. Thank you for taking the time to write a review! We will certainly let Steve know that you appreciate his help!

February 05, 2020

Great experience. Chris even delivered my car the day i purchased it which made it very convenient. Smokey in the internet division was very responsive. Chris in finance was very helpful. More

by MICHAELALYPKA
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Jerry Arns, Chris Matheny
Feb 06, 2020 -

Bud Brown Volkswagen responded

Michael - It's so great to hear that you had a positive car-buying experience working with our team! Thank you so much for shopping with us at Bud Brown Volkswagen. We hope you have been having fun in your new vehicle.

February 04, 2020

Great service and amazing people. Made the process so much easier. Make sure to ask the all the questions so that you get the best out of them More

by LUISROBERTO.LICONCANO
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Feb 05, 2020 -

Bud Brown Volkswagen responded

Thank you so much for the kind feedback about our team! We love to hear that your buying process was easy. All of us at Bud Brown Volkswagen wish you safe driving in your new vehicle!

February 04, 2020

This is the 3rd VW I've leased from Bud Brown and I've always had a great experience with everyone. They are there for anything you need from sales to service and it's always top notch. More

by TEAMBUDWEISER12
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Steve Hill, Sam Silverman
Feb 04, 2020 -

Bud Brown Volkswagen responded

Thank you so much for coming back to Bud Brown Volkswagen for another lease! We are delighted to hear that you've had three positive experiences working with our team. We are grateful for your continued support and hope your newest vehicle is treating you well.

February 04, 2020

I always leave feeling better about the way the car is running--safe and reliable. They don't try to sell services I don't need. Quick service. More

by CB
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 05, 2020 -

Bud Brown Volkswagen responded

Reviews like this one make our day! We are delighted that you can depend on the Bud Brown Volkswagen team to keep you safe out on the roads. Thanks so much!

February 04, 2020

Wonderful! Very easy dealership to work with and they made sure that I was happy with the car and satisfied with my payments. Their service department is amazing. This is the second car I've sent to them More

by MRCOLLIN649
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Jerry Arns, Chris Matheny
Feb 07, 2020 -

Bud Brown Volkswagen responded

Thank you so much for taking a moment to share your review of Bud Brown Volkswagen! We're so glad that you had such a great experience working with our team and we truly appreciate your support. We hope to do business with you again in the future!

February 04, 2020

Everything went well. Fast service. Not sure though if the recall issue was taken care of. Partly my fault. I should have asked. Everything else OK. More

by Jawitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Partee-Mailand, Steve Hill, Tom Mabe
Feb 05, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to review Bud Brown Volkswagen! As I understand, our Service Advisor Tom has been in touch regarding your recall repair. We look forward to taking care of this for you. Don't hesitate to reach out if you have further questions. Thank you, Kelly Adams - Service Manager - (913) 393-8140

February 03, 2020

I had brought my VW in for service and my vehicle was well cared for and the services were explained thoroughly to me. It’s always rough handling the service bill but I definitely think I got what I paid More

by RHASLER0
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 03, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to help you out here at Bud Brown Volkswagen, and we are proud that we provided attentive and informative service. Safe driving!

February 03, 2020

Great Car and Great Service I went to go buy a vw golf and the employees where very helpful in helping with me find the right car for my needs and budget. More

by ldehaan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Jerry Arns, Mike Burkemper
Feb 03, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to write us a review! At Bud Brown Volkswagen, it makes our day to hear from happy customers. Enjoy your Volkswagen Golf!

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