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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

March 25, 2020

The service department here is always great. They get my car taken care of and are straight forward and fast. I would recommend them to anyone. More

by DAVEHESS0
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Mar 25, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that you enjoy working with our service team here at Bud Brown Volkswagen. We hope to see you again sometime!

March 25, 2020

Initial intake associate seemed distracted. He was unfamiliar with my car and the issues that were involved involved in it as contrasted by the senior and associate. More

by BEACHOX
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Mar 26, 2020 -

Bud Brown Volkswagen responded

Thank you for the review and honest feedback. I apologize that we didn't deliver five-star service, but we will use this as a training opportunity so we can improve for the future. Thank you, Kelly Adams - Service Manager - (913) 393-8140

March 24, 2020

Was big a big help in deciding. Mike was patient and not pushy whatsoever in making something happen right away. Knowledgeable about his product and helped a lot. More

by Jordanreich1
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Mar 25, 2020 -

Bud Brown Volkswagen responded

Jordan, thanks for reviewing your five-star experience with Mike at Bud Brown Volkswagen. It is a pleasure to have your business and we look forward to working with you in the future!

March 24, 2020

Mike and Denny were both great to work with. Bud Brown makes your car buying experience enjoyable by being a no pressure dealership. Thanks again for the great experience! More

by Jenn S
Recommend Dealer
Yes
Employees Worked With
Eldon "Denny" Kimbriel, Mike Burkemper
Mar 24, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving us a review, Jenn! Our team members, Mike and Denny, will appreciate your positive feedback. We are so happy to have your business at Bud Brown Volkswagen! Enjoy your new ride!

March 24, 2020

Always good BB is always good. Polite. Straight forward. Efficient. They saw me immediately, completed the work in the time stated. I find them trustworthy. More

by jgille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams
Mar 24, 2020 -

Bud Brown Volkswagen responded

Thanks for leaving Bud Brown Volkswagen a review! We are grateful to know that our team earned your business and we look forward to taking care of you at your next visit!

March 24, 2020

Great Sales person and customer service I needed a dealer to be honest with me and not take advantage and Chris was upfront and honest about everything. I am going thru some uncertain times More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Mar 24, 2020 -

Bud Brown Volkswagen responded

Hi Gigi - We are delighted to hear that you received the five-star service you deserve from Chris and our team at Bud Brown Volkswagen! Thank you for the many compliments. Please let us know if there is anything further we can do to assist you.

March 24, 2020

Love bringing my car here, everyone is always so nice and helpful!! I have never once second guessed any of the work done to my car!! I would definitely come back!! More

by karolynwilliams82
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Mar 24, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It is always a pleasure to work with you here at Bud Brown Volkswagen. We look forward to your next visit!

March 23, 2020

Very easy and straight forward This dealership took service to the next level even after a few hang ups (thank you Illinois) we were able to make the deal happen! More

by blondell31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Tinker
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you so much for the rave review! We were happy we had the chance to assist you and are glad that you're a satisfied customer. Enjoy your new ride!

March 23, 2020

Purcahse of a pre-owned car It was such a pleasure to work with Chris Matheny to purchase our Volkswagen Tiguan. He is very knowledgable and customer service focused. He made buy More

by rtietze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Smokey Peters, Jerry Arns, Chris Matheny
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We couldn't be happier to hear that Chris provided the exemplary service that we strive for at Bud Brown Volkswagen. We hope that you enjoy your Volkswagen Tiguan!

March 23, 2020

Son had to purchase. Missy is the best. This was the 2nd car he purchased with Missy. We are very happy with Bud Brown’s service! More

by San15
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you so much to you and your son! We are very glad that you are both happy customers. We will pass along your kind words to Missy. Safe driving from all of us here at Bud Brown Volkswagen!

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