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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

April 22, 2020

Service Consultant was very rude, He made me feel like I was an idiot while I was trying to explaining the problems with my car. More

by JUDYHERIFORD
Recommend Dealer
No
Employees Worked With
Tom Mabe
April 22, 2020

I received a polite, friendly greeting, quick service and timely notification when service was complete. And the payment checkout was also very efficient. Very nice visit. More

by TJG
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Apr 22, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review your five-star experience at Bud Brown Volkswagen! It was a pleasure to have your business!

April 22, 2020

Always receive top notch service at this dealership, all issues and questions regarding my vehicle are promptly answered and taken care of in a timely manner More

by AXELMELO
Recommend Dealer
Yes
Employees Worked With
Kevil Santana, Steve Hill
Apr 23, 2020 -

Bud Brown Volkswagen responded

It means a lot to hear that you receive consistently excellent service from our team at Bud Brown Volkswagen. Thank you so much for supporting us with a wonderful review! We look forward to our continued relationship.

April 22, 2020

Came in looking for a good car. We got a much better car for a great price. Everyone was great, very informed and helpful. Thanks More

by BEiz55
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Apr 23, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen! We're so grateful for your business!

April 22, 2020

Mike B was great and not pushy at all. Same goes for Dan D. In finance. Would've liked the dealership to take more precautions around COVID-19. Masks and better social distancing would've been appreciated. More

by Mark E
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Apr 23, 2020 -

Bud Brown Volkswagen responded

Mark - While we are happy to hear that Mark and Dan took good care of you, I am concerned by your additional comments. Customer safety and comfort is our number one priority here and I'm going to address these concerns with my team immediately. Thank you for your business, Rick Pringle - General Sales Manager - (913) 393-8120

April 22, 2020

Salesman was professional, helpful, knowledgeable. Great value. Felt they could have done a better job detailing the car, fill the gas, and topped off fluids. More

by MBIRDSONG1982
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Jerry Arns, Mike Burkemper
Apr 23, 2020 -

Bud Brown Volkswagen responded

We appreciate your feedback and will share your review with our team. Thank you for choosing Bud Brown Volkswagen!

April 21, 2020

I went in Saturday and left Saturday with the vehicle I really wanted. The process was easy and straight forward. Now to get my credit right and make the experience even better. More

by ONEOFGOD42
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Pete Egeland, Norman Kearney, Steve Hill, Jerry Arns, Rick Pringle, Chris Matheny
Apr 21, 2020 -

Bud Brown Volkswagen responded

It is so great to hear that our team helped you into the perfect vehicle- congratulations! Thank you for shopping with us at Bud Brown Volkswagen!

April 20, 2020

Great experience. Excellent customer service and Missy was very knowledgeable. She was also very patient. Purchased during the COVID pandemic, but they were taking customers by appt. There was had sanitiz More

by Tammyb
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns
Apr 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are happy to hear that you had a great experience working with our team at Bud Brown Volkswagen. We will be sure to let Missy know that you appreciate her help!

April 20, 2020

Easy to work and shop in Bud Brown, this is my second car. Missy and Julie were great helping on the deal. Thank you so much! More

by JLBOS1
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Jerry Arns
Apr 20, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave Bud Brown Volkswagen a five-star review. We're grateful for your loyalty and look forward to working with you again!

April 20, 2020

Bud Brown had the absolute perfect car for me. The team got me in fast and the whole process couldn’t of been easier! I felt like family! More

by ALLISONMABE23
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Tom Mabe
Apr 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that you enjoyed your car-buying experience here at Bud Brown Volkswagen. We hope to see you again sometime!

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