Bud Brown Volkswagen

Great Customer Service at Bud Brown Volkswagen I really appreciate the excellent customer service Mike Burkemper provided to me and my son during the arduous task of purchasing a car, especially du I really appreciate the excellent customer service Mike Burkemper provided to me and my son during the arduous task of purchasing a car, especially during the COVID19 pandemic. I’ve never liked buying a car from salesmen as most appear to be “pushy” for lack of a better term. Mike was so efficient, friendly, courteous and patient. We are definitely excited about our new Volkswagen Passat and the great financing deal we received. I am thinking about purchasing another car for myself in the near future and will definitely reach out to Mike Burkemper-our "go to guy". In addition, I will also refer my friends and family Mike Burkemper and the Bud Brown Volkswagen Company. Thanks again. Margaret Brown, “An extremely satisfied customer”. More

Very confident that the job was done right close to home It is great to browse the new vehicles and merchandise. Thanks for the wash It is great to browse the new vehicles and merchandise. Thanks for the wash More

Bud Brown does great job in both sales and service. The staff is very pleasant, accommodating and efficient. I have relied on them for many years to help me with my vehicles. staff is very pleasant, accommodating and efficient. I have relied on them for many years to help me with my vehicles. More

It’s always a pleasure to work with Steve at VW; his expertise always makes me knowledgeable in what my VW Jetta needs or doesn’t need. It’s worth paying a little more at the dealership to know I’m in g expertise always makes me knowledgeable in what my VW Jetta needs or doesn’t need. It’s worth paying a little more at the dealership to know I’m in good hands! More

quick and easy Scheduled a 15,000 mile service. due to current circumstances not necessary for an appointment .I was in.and out in less than an hour. Scheduled a 15,000 mile service. due to current circumstances not necessary for an appointment .I was in.and out in less than an hour. More

I was quite impressed with the smoothness of the sale. And, I loved the fact that the vehicle was ready to test drive. Thanks to Chris and the staff! And, I loved the fact that the vehicle was ready to test drive. Thanks to Chris and the staff! More

Great experience, they went out of their way to get me the exact car that I wanted. The process was very smooth and I was happy to take advantage of the great financing that is happening now. the exact car that I wanted. The process was very smooth and I was happy to take advantage of the great financing that is happening now. More

This dealership is wayyyy better then the one in lees summit. They really worked with me and help me get a car that I wanted and they were only interested in getting me a car that I wanted. Although I do summit. They really worked with me and help me get a car that I wanted and they were only interested in getting me a car that I wanted. Although I don’t remember the guy who helped me, he was really helpful and was patient with me. More

Max was great but unfortunately there were major computer issues that delayed the process. I do understand stuff happens.. Everyone we’ve talked to thinks this was a great deal and so do I. issues that delayed the process. I do understand stuff happens.. Everyone we’ve talked to thinks this was a great deal and so do I. More

I have been impressed with the dealership on both management, sales, and service. The service I needed on this visit was completed quickly and the service advisor was very professional . management, sales, and service. The service I needed on this visit was completed quickly and the service advisor was very professional . More